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Varkala Beach, Varkala | About a minute walk to North Cliff
210 Ratings, 115 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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The property has a stunning location with sea views and easy access to nearby attractions, which guests really appreciate. However, many have mentioned poor service and lack of basic amenities like towels and clean rooms. While the views are great, the cleanliness and staff responsiveness have been highlighted as major concerns. The complimentary breakfast and overall maintenance also need improvement.
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Poor Stay
The bathroom was terrible. The towels smelled, and the bathroom floor was muddy. The walls were unclean, and the overall condition was poor. We had to call the reception multiple times because the water kept running out.
Room: Superior Partial Seaview Room
Terrible Stay
Actually an worst ever stay
Room: Premium Room
Poor Stay
most worthless hotel I have ever stayed. Damp floor wash room dirty. they even provide drinking water and towel. I collect this from security. no staff stayed at night.
Room: DELUXE
S cliff Black Beach Resort has replied on Wed Oct 15 21:53:29 IST 2025
We’re truly sorry to hear about your disappointing experience. Please know that we have taken your feedback seriously and made significant improvements in cleanliness, amenities, and staff availability. We appreciate your comments as they help us serve our guests better and hope you might consider staying with us again to see these changes firsthand.
Bad ex
in hotel room there is very bed service and no towel no shampoo no body wash and bed is also smelling old , we booked for 4days but after 24hour they have given the service, this is very bad experience in the hotel
Room: Deluxe Room
S cliff Black Beach Resort has replied on Wed Oct 15 21:54:18 IST 2025
We’re very sorry to hear about the issues you faced with room service and amenities during your stay. Please know that we have addressed these concerns with our team to ensure timely and consistent service going forward. Your feedback is important to us, and we hope to provide you with a much better experience in the future.
Only for bachelors not for Family
Only positive is the location but the service by the staff and free breakfast is not worth the price.
Room: Superior Partial Seaview Room|Deluxe Room
S cliff Black Beach Resort has replied on Wed Oct 15 21:56:02 IST 2025
Thank you for your feedback. We’re glad you appreciated our convenient location. We apologize if our service and breakfast did not meet your expectations. Your comments have been shared with our team as we continue to improve. We hope to welcome you back for a better experience.
Good Stay
the property location is in perfect spot for sea view and very convenient for nearby attractions
Room: Deluxe Room
S cliff Black Beach Resort has replied on Wed Oct 15 21:57:34 IST 2025
Thank you for your kind words! We’re glad you enjoyed our perfect location with beautiful sea views and easy access to nearby attractions. We look forward to welcoming you again!
Good Stay
Location and Rooms are good. Property owner never picks up his call. This must be taken care.
Room: Superior Partial Seaview Room
S cliff Black Beach Resort has replied on Wed Oct 15 21:58:35 IST 2025
Thank you for your feedback. We’re glad you liked the location and rooms. We apologize for any inconvenience caused by communication issues and will work on improving this to better assist our guests. We appreciate your comments and hope to welcome you again soon.
Poor Stay
The resort stay was not as expected. AC was not properly worked. Doors are old. Very pathetic condition. Only advantage is the resort is on cliff area itself. Not worth for hard earned money.
Room: Premium Room
S cliff Black Beach Resort has replied on Wed Oct 15 21:58:57 IST 2025
Thank you for sharing your feedback. We apologize for the issues you experienced with the AC and the condition of the doors. We appreciate your comments and have taken steps to address these concerns. We’re glad you liked our cliffside location and hope to provide a better experience in the future.
Average Stay
Room is not clean and not seems like in the picture and there is no floor mat also in the room. Average room which is not worthy
Room: PREMIUM ROOM
S cliff Black Beach Resort has replied on Wed Oct 15 21:59:30 IST 2025
Thank you for your feedback. We apologize if the room did not meet your expectations in cleanliness and amenities. Please know we have taken your comments seriously and are working to improve. We appreciate your input and hope to offer a better stay in the future.
Average Stay
The view alone is good in that room... mattress is not good and AC/heater/Tv/kettle is not working properly and the balcony windows are not cloasable as it kept open for all day which is not safe for couples..
Room: PREMIUM ROOM
S cliff Black Beach Resort has replied on Wed Oct 15 22:00:07 IST 2025
Thank you for your valuable feedback. We’re glad you enjoyed the view from your room. We apologize for the issues you experienced with the mattress, appliances, and balcony windows. Please know we have addressed these concerns to improve the comfort and safety of our guests. We appreciate your comments and hope to provide a better experience in the future.
Excellent Stay
Best thing abt this property is its location which is just on the cliff,at a reasonable price.staff is also very helpful.
Room: Deluxe Room
S cliff Black Beach Resort has replied on Wed Oct 15 22:00:27 IST 2025
Thank you for your kind words! We’re glad you enjoyed our cliffside location and found our staff helpful. We look forward to welcoming you back soon!
worst experience
Room service is worst and cleanliness is not there. when we ask for fresh bedsheet and towels they replied that dhobi was not available. they are not doing room service and wash room cleaning daily. overall not a good experience and I won't suggest this stay
Room: Superior Partial Seaview Room
S cliff Black Beach Resort has replied on Wed Oct 15 22:03:19 IST 2025
We sincerely apologize for the inconvenience you experienced with room service and cleanliness. Please be assured that we have addressed these issues with our team to ensure timely and consistent service. Your feedback is valuable, and we hope to provide you with a much better experience in the future.
Good Stay
All are good 👍
Room: Superior Partial Seaview Room
S cliff Black Beach Resort has replied on Wed Oct 15 22:03:44 IST 2025
Thank you for your great feedback! We’re glad you had a good experience and hope to welcome you back soon.
Premium sea view room
The most fascinating fact about this resort cum hotel is the premium sea view room which has direct access to north cliff ocean view with a greater cinematic looks. Room as per tariff could be not suitable for most of the folks who are travelling with family and couple this would a great choice. Another fact they should clean up the rooms very often and do work on the basic facilities including room service and access to restaurant.
Room: Premium Room
S cliff Black Beach Resort has replied on Wed Oct 15 22:06:29 IST 2025
Thank you for your detailed feedback! We’re delighted that you enjoyed the premium sea view room and the direct access to the North Cliff ocean view. We appreciate your suggestions regarding room cleanliness, basic facilities, and room service. Please be assured that we are actively working on these areas to enhance our guests’ experience. We hope to welcome you and your family back soon.
Good Stay
Good location with great view from the premium sea-view room. Room service and staff were kind and friendly. Complimentary Breakfast is poor though
Room: PREMIUM ROOM
S cliff Black Beach Resort has replied on Sat Aug 23 13:08:30 IST 2025
Thank you for your feedback. We’re happy to know you enjoyed the great location, premium sea-view room, and the friendly service from our staff. We’ve also noted your concern about the complimentary breakfast, and improvements have already been made to provide a better experience for our guests. We look forward to welcoming you back again soon.
Poor Stay
The rooms has a smelly atmosphere and bathroom flush was not working..While calling at reception no one was picking the call.. Have to try 3-4 times after that they pick up call
Room: SUPERIOR PARTIAL SEAVIEW
S cliff Black Beach Resort has replied on Fri Aug 01 18:33:40 IST 2025
Thank you for your feedback. We're sorry to hear about the inconvenience you faced. The housekeeping and maintenance teams have already been informed, and the bathroom issue has been resolved. We've also taken note of the delay in response from reception and have addressed it internally to ensure more prompt assistance going forward. We appreciate your patience and hope to offer you a better stay in the future.
Poor Stay
Thank you for getting an opportunity for review. As rooms were not properly cleaning nor maintained. I stayed for 2 days,but 2nd there was no rooms cleaning was held. No breakfast was provided for our premier book booking. Overall about rooms still need to improved Reception/ staff were responding on time. I couldn't feel a great at stay
Room: SUPERIOR PARTIAL SEAVIEW
S cliff Black Beach Resort has replied on Tue Jul 29 11:34:54 IST 2025
Thank you for sharing your feedback. We're sorry to hear that your stay did not meet expectations. We regret the lapse in room maintenance and the inconvenience caused due to the missed housekeeping and breakfast concerns. Your comments have been shared with the team to ensure better service and attention moving forward. We appreciate your kind words about the responsive staff and hope to provide you with a more comfortable experience on your next visit.
Average Stay
The resort was not good enough for the money we paid Parking was not available as the road to the resort was really small We had to go behind the staff for carrying out luggage to the rooms they were responding well Food was not included though we paid a good amount of money The rooms were very mid and the bathroom was stinking and the water was red in colour We had to use the same water for the stay The outside place was good as it has a beach view
Room: SUPERIOR PARTIAL SEAVIEW
S cliff Black Beach Resort has replied on Tue Jul 29 11:32:58 IST 2025
Thank you for sharing your feedback. We're sorry to hear that your experience didn’t meet expectations. We regret the inconvenience caused due to the access road, luggage assistance, and water quality issues. Your comments have been noted and shared with the team for immediate attention and improvement. We’re glad you enjoyed the beach view, and we hope to offer a much better experience on your next visit.
Average Stay
Room was good but service is pathetic, no one will come for cleaning. They don't have any restaurant. If you choose room with breakfast, they will give you coupon and that restaurant food was not good.
Room: SUPERIOR PARTIAL SEAVIEW
S cliff Black Beach Resort has replied on Sat Jul 12 11:34:25 IST 2025
Thank you for your feedback. We're glad to hear you liked the room, but we're sorry the service and breakfast experience didn’t meet your expectations. Your concerns about housekeeping and the partner restaurant have been noted and has shared with the respective teams to improve guest experience.
average stay, great location
The location of the property was amazing, right next to the cliff and markets! The phone in the room didn’t work and the sheets were a bit dirty. Hot water didn’t come readily and you had to wait for a bit. It was very average experience.
Room: DELUXE
S cliff Black Beach Resort has replied on Wed Jul 09 12:35:03 IST 2025
Thank you for your feedback. We're glad you enjoyed the location near the cliff and markets. We're sorry to hear about the issues with the room phone, linen, and hot water. Your comments have been noted and shared with the team to ensure improvements are made. We hope to offer you a better experience on your next visit.
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