The property is conveniently located near Marina Beach and the railway station, making it accessible. While some guests appreciated the cleanliness and welcoming nature of the host, many reviews pointed out poor service, unkempt bathrooms, and lack of basic amenities like towels and hot water. The room conditions were often described as terrible, with issues such as cockroaches, dust, and malfunctioning lifts. Overall, the experience seems compromised by inadequate maintenance and rude staff interactions.