I am from Imphal. My actual check-in time was 12:00 p.m. on 16th August, and the check-out time was 12:00 p.m. on 17th August. I traveled all the way from Kanyakumari with my elderly mother and reached the hotel at 6:30 a.m. on 16th August because I have a flight to catch at 8:00 a.m. on 17th August.
Despite explaining our situation, they did not allow us to check in early and told us to wait until 12:00 p.m. I also told them that we would need to check out by 6:30 a.m. on 17th August. We were exhausted from the journey, and my mother was very tired as well.
They claimed all the rooms were occupied, but I clearly saw some empty rooms. They lied to us. Moreover, they showed no hospitality or concern for us as tourists.
Please do not stay in this hotel. It is the worst hotel I have ever experienced. The rooms were dirty, the bathroom was unclean, and even the bedsheets and clothes were not fresh