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Pollachi, Pollachi
89 Ratings, 42 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property boasts an excellent location amidst lush coconut groves, creating a serene ambiance for a pleasant getaway. Guests rave about the friendly and polite staff, highlighting their exceptional hospitality. Families enjoy the play areas and various amenities, making it a good spot for kids. The food receives mixed reviews; while some find it tasty, others suggest improvements and more variety. Overall, the property offers a charming escape with good vibes and a peaceful atmosphere.
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Worst stay experience
Only good thing was food which is awesome but had faced Lot of issues: 1) Staff service is worst.Response got only after 5 continuous calls for each and every requests 2) No hot water 3) Frequent Power cut 4) Poorly maintained swimming pool.Eminating Foul smell 5) Booked a large room but we got a smaller room 6) Used food plates were left as is untill we insist to take it out 7) Noise from AC is terrible. Couldnt sleep at all
Room: Royal Primrose
Good Stay
Very nice pleasant stay with beautiful environment built surrounding the Coconut trees. My kids enjoyed with all Indoor games, Pool. Nice food and good supporting staff.
Room: Royal Rose
Poor Stay
Property is located very interior almost 4 to 5km from the main road.Rooms are average.Cotton towel provided in the room was of very poor shower and in pool it is hard water with high salt content.Swimming pool was full of dust and dry leaves very poor restaurant 3 to 4 cats are there which disturbs you while having food.Half of the time went in chasing cats.Food and complimentary breakfast is bad.Need to improve alot.Overall stay was poor not worth for the money spent.
Room: Royal Rose
Good Stay
Well maintained property.. stayed 2 nights there.. Food is Good.. Staff were friendly.. Returned back with unforgettable memories
Room: Royal Primrose
Family stay @ Royal Destiny Resort
The room quality is satisfactory - reasonable to the price charged. But the food quality is very average and the price they charged for food varieties was almost equal to 5 star hotels. The availability of food varieties and snacks are also very limited. The varieties served in complimentary breakfast were really good. The other provisions like swimming pool, indoor games, play park are satisfactory for family stay.
Room: Royal Rose
Good Stay
The stay and location is good. The room is spacious. Food is average and few items like steam rice billed different prices for lunch and dinner, food is too costly compared to its quantity and quality. Room Services are average and not on time. Swimming pool and other activities are available and good.
Room: Royal Tulip|Royal Rose
Too costly.
Spent about Rs.6000 per night. It is not worth for money. Complementary food was average. Access to outside restaurant options are limited. I spent about Rs.6000 per night, which is too costly for the stay in that hotel. Food is average. The location is inside a village where no shops/restaurants available nearby.
Room: Royal Rose
Royal Destiny Resort has replied on Mon May 26 09:57:19 IST 2025
Dear Mr. Muruganandam, Thank you for taking the time to share your feedback. We truly value every guest’s opinion as it helps us improve our service and offerings. We regret to hear that your stay did not meet your expectations and that you found the experience not worth the price paid. We strive to offer comfortable accommodations and quality service, and we are sorry to learn that we fell short in your case. Your comments about the food and limited dining options nearby have been duly noted. While our property is nestled in a quieter, village-like setting to provide a peaceful retreat, we understand that accessibility and variety of food are important and we are actively working on enhancing both our in-house dining experience and support for guests who prefer outside options. We will also be reviewing the cleanliness concerns you've rated to ensure our housekeeping standards are consistent across all rooms. We hope you will give us another opportunity to host you in the future and provide you with a more pleasant and satisfying stay.
Good Stay
Location of the property is excellent & it's feel pleaseant stay in middle of 100 of coconut 🌳
Room: Royal Rose
Royal Destiny Resort has replied on Tue Apr 22 09:56:12 IST 2025
Dear Mr. Subbu, Thank you for your wonderful feedback! We’re so glad to hear you enjoyed the serene location surrounded by lush coconut trees. It's truly a pleasure to know that our peaceful setting contributed to making your stay a memorable one. We look forward to welcoming you back to Royal Destiny Resort by Thavika for another relaxing escape amidst nature! Warm Regards Manager
Need better rooms
On the whole property was good, can spend whole day but the rooms were not up to the mark. Maintenance needed for rooms, no hot water, fan makes sound, bed makes cracking sound even you move your hand, door stopper don’t work. Room no. 108. Bad experience
Room: Royal Rose
Royal Destiny Resort has replied on Wed Nov 06 13:23:22 IST 2024
Thank you for sharing your feedback. We're glad you enjoyed the property overall, but we're sorry to hear that your room did not meet your expectations. Your comments regarding maintenance, hot water, fan noise, and bed and door conditions have been noted, and we are addressing these issues with our maintenance team to ensure a more comfortable stay for our guests in the future. We appreciate your patience and hope to have the chance to provide you with a much-improved experience on your next visit.
Overall good
Overall good resort, amenities for kids in the pool should be added more. Cycles need to be maintained properly,
Room: Royal Rose
Royal Destiny Resort has replied on Wed Jun 05 16:08:54 IST 2024
Dear Guest, Thank you for your feedback! We're glad to hear you found our resort overall good. We appreciate your suggestions regarding additional amenities for kids in the pool and better maintenance for the cycles. Your comments are valuable to us, and we will work on these improvements. We look forward to welcoming you back for an even better experience in the future.
Good Stay
Nice ambience safety nice pool pleasant
Room: Royal Rose
Royal Destiny Resort has replied on Wed Mar 20 14:47:16 IST 2024
Dear Guest, Thank you for staying with us! We are happy you had a memorable stay and we look forward to welcoming you again
Expensive stay for the service offered.
familyNo value for money. Swimming pool isn't maintained properly. Good stay but isn't worth for 7k. 4k would be ideal pricing. Rooms are near and clean. Good food. Small property.
Room: Royal Rose
Royal Destiny Resort has replied on Sat Nov 04 11:09:56 IST 2023
Dear guest, Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.
Room
familyGood ambience 😍🤗👌 super food 😋 👌 super play area( indoor and outdoor games)good vibes super hospitality
Room: Royal Rose
Royal Destiny Resort has replied on Thu Aug 10 13:23:46 IST 2023
Thank you for your words, hope to host you again.
Pleasant stay
It was a pleasant stay with beautiful ambience. Very good house keeping with excellent approach. Very nicely maintained swimming pool
Room: Royal Rose
Royal Destiny Resort has replied on Tue Jun 20 16:59:07 IST 2023
Thank you for your words, hope to host you again!
Trip to pollachi
familyIt was a one day trip and decided to stay at royal destiny. The location at the resort exist is too good and we were in the core village. There was none to receive is except the receptionist. No welcome drink. The items in restaurant is limited for veg but was too good. Well prepared and we'll served. Since there has not been any maintenance the rooms. And the other activities were ok. Not recommended though.
Room: Royal Emperor
Royal Destiny Resort has replied on Tue Jun 13 16:17:56 IST 2023
Dear Guest, Thank you for staying with us. We are sorry you were inconvenienced during your stay and will ensure all the issues you highlighted are addressed appropriately. we'd like to make things right and ensure a better experience for you next time. we are looking forward to welcoming you again
Average Stay
Hi the resort ambiance was excellent it was week days so no crowd it was peaceful the pool was awesome but the worst experience was food i didn't expect this i cannot even eat.
Room: Royal Rose
Royal Destiny Resort has replied on Tue Jun 13 16:18:22 IST 2023
Dear Madam, Thank you for staying with us. We are sorry you were inconvenienced during your stay and will ensure all the issues you highlighted are addressed appropriately. we'd like to make things right and ensure a better experience for you next time. we are looking forward to welcoming you again
Good Stay
very nice place to stay.good facilities available. restsrent serive is good need to improve tea and coffee taste.need to improve room neatness . that's all. rest fine..
Room: Royal Rose
Royal Destiny Resort has replied on Tue Jun 06 17:08:12 IST 2023
Thank you for your words, hope to host you again!
Good Stay
Stay is very good. All the staff are very polite and friendly. Enjoyed the stay
Room: Royal Rose
Royal Destiny Resort has replied on Tue Jun 06 17:08:39 IST 2023
Thank you for your words, hope to host you again!
Good Stay
Good resort for family and friends
Room: Royal Rose
Royal Destiny Resort has replied on Tue Jun 06 17:09:07 IST 2023
Thank you for your words, hope to host you again!
Good
The resort was good and was maintained neat and clean.
Room: Royal Rose
Royal Destiny Resort has replied on Tue Jun 06 17:09:35 IST 2023
Thank you for your words, hope to host you again!
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