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Pollachi, Pollachi
59 Ratings, 13 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the property's serene location, making it ideal for families and groups. The rooms are described as spacious and clean, with ample parking available. Many enjoyed the peaceful ambiance, perfect for relaxation and activities. However, some reviews noted maintenance issues, particularly with bathrooms and linens. The overall environment is seen as suitable for a getaway.
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Average Stay
Good rooms silent area 3 to 4 kms away from Pollachi town Bathrooms are not cleaned well otherwise good to with family and groups
Room: Deluxe Room
The Tendo Inn has replied on Tue Aug 19 16:38:22 IST 2025
Dear Guest Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.
Poor Stay
It will not more comfortable, and ac cooling was very poor and tv remotes is there but that remotes don't have batterys, staffs treat us very rudely, that's it
Room: Deluxe Room
The Tendo Inn has replied on Tue May 20 14:26:55 IST 2025
Dear Guest Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.
Compact
businessRooms good better for small family and sufficient parking, good calm location and way to reach the hotel
Room: Deluxe Room
The Tendo Inn has replied on Sat Oct 26 10:18:20 IST 2024
Dear Guest, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our hotel, the cleanliness levels, the staff, the breakfast and the service. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes.
Poor Stay
No proper maintenance, linens are not clean, bathroom and closet are not cleaned properly, bed room fan is making c reaching sound which affects the sleep, closet flush not working and water flow from the shower is very slow, when informed to receptionist no response and no reaction from them.
Room: Deluxe Room
The Tendo Inn has replied on Fri Oct 11 15:21:17 IST 2024
Dear Sarvanan, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better.
Terrible Stay
Fungus everywhere, in bathroom, bedroom, no gas available as mentioned on advertisement no one was present on the gate nor at the reception to attend calls etc. Horrible experience
Room: 1 BHK
The Tendo Inn has replied on Sat Sep 07 12:42:32 IST 2024
Dear Guest Greetings for the day! Thank you for your valuable rating & feedback about us. We shall consider about your opinion and fix the gaps, Looking forward to see you again. Thank you Team TTI!
Good accomodation
Located about 4 kms away from main pollachi. Good accommodation. Staff are polite. No food available. Limited parking space. Ac and tv available. Didn't ask or use free wifi.
Room: Deluxe Room
The Tendo Inn has replied on Thu May 09 12:49:41 IST 2024
Dear Guest Bharath, Greetings for the day! Thank you for your valuable rating & feedback about us. Looking forward to see you again. Thank you Team TTI!
Poor Stay
They did not give me the deluxe room. Room was not clean. The photo in your app and the room they given me is totally different, i am way too much disappointed
Room: Deluxe Room
The Tendo Inn has replied on Thu May 09 12:53:49 IST 2024
Dear Guest MuthuMalai, Greetings for the day! Thank you for your valuable rating & feedback about us. We will check the discomforts and solve it to avoid future disappointments. Looking forward to see you again. Thank you Team TTI!
Average roo
Location is good. The bathroom was not clean. Especially the toilet was very dirty the flush tank was not working. The bed sheet was not clean and had to be changed several times. I suspect there are bed bugs in the bed.
Room: Deluxe Room
The Tendo Inn has replied on Thu May 09 12:51:31 IST 2024
Dear Guest Rejani, Greetings for the day! Thank you for your valuable rating & feedback about us. We shall consider about your opinion and fix the gaps, Looking forward to see you again. Thank you Team TTI!
Excellent Stay
The tend o inn stay was awesome and calm place to relax. Rooms were clean and all the facilities were available. Kids friendly with parking space. Thank you for the wonderful hospitality.
Room: Deluxe Room
The Tendo Inn has replied on Sat Jan 20 14:52:07 IST 2024
Would like to thank you so much for your heart warming and positive feedback. This gives us more enthusiasm to serve our customers better. Will be happy to host you again sir. 🙏
Terrible Stay
The maintenance of the property was so bad , cobwebs everywhere. Not even a proper mattress they provided. The big mattress covered only 80% of the bed , to cover the remaining bed they had joined another mattress which was very hard and uncomfortable to sleep. No hot water at all. Very dissatisfied. Cobweb hanging in the bathroom. Spider and it’s web. The mattress in brown which they joined to the white one ☝️
Room: Deluxe Room
The Tendo Inn has replied on Thu Jan 18 01:00:27 IST 2024
Dear Swara, Thanks for sharing your feedback. I'm sorry to hear you had a little disappointing experience, but I really appreciate you bringing this issue to my attention. This is to inform you that we are holding strong positive reviews and ratings in all the online business partners in terms of services. Adding to your comments for the proper mattress, you inquired over the phone a day before the check-in/booking date and I gave the clear instructions of how it will be size,occupancy and price. We have all our rooms with 2 persons occupancy deluxe rooms only. Then you have booked through online for 4 adults and 4 kids. Since we have a bigger cot than the mattress. We made the attachment as per the previous guests feedback to utilise the space and ensure the comfort of guests. We never mentioned it is a triple bed room. Our property is solar provisioned for hot water. We will be getting hot water within a couple of minutes. While check in,upon your acceptance only the room was allotted to you. Since you are a group ,two rooms with common dining are provided. About the cleanliness, there was a house keeping available round the clock. About your review i can understand your assumptions and exceptions.However we used to treat all the clients on the right way to get a better reputation and we are on it. We set a high standard for ourselves, and we are so sorry to hear this was not met in your interaction with our business. Thanks & Regards Management
Excellent Stay
Excellent
Room: Deluxe Room
The Tendo Inn has replied on Thu Jan 18 00:25:00 IST 2024
Thank you so much for your valuable feedback Sir refer to your family and friends we are ready to host you anytime 🙏🏻
Excellent Stay
Clean and spacious room. Going forward tend o will be my option.
Room: Deluxe Room
The Tendo Inn has replied on Sun Nov 12 16:39:43 IST 2023
Thank you for your review and for choosing our hotel. We happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel.
Very nice property
The property is very good and especialky ambience is excellent. It's worth to stay with multiple families together as it's independent property having 4 bedrooms, shared common corridor place, some open place for games and enough parking place for vehicles. We can enjoy our vacation at this peaceful location. The only concern we had was, we booked 4 bedrooms but only 2 rooms available by the time we checked-in. Our 4 families were forced to split and 2 families stayed in separate hotel. This could have avoided if managed professionally.
Room: Deluxe Room
The Tendo Inn has replied on Sun Apr 23 15:54:04 IST 2023
Dear customer, thank you for writing such a lovely review about your experience at the tend o inn. Compliments such as yours are the reason we are so encouraged and committed to providing the best service to our guests. We are delighted to hear our hotel is the best place to stay in the pollachi area! we are overjoyed that our management and staff are attentive and always remember your preferences. I would also like to thank you for acknowledging the level of service provided by our team. On behalf of our entire team, i thank you for sharing your experience, and i hope we will have the pleasure to welcome you back once again!
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