The property features a fantastic location, just a short walk from Mapro Garden and wax museum, making it perfect for sightseeing. Guests noted the cleanliness and spaciousness of the rooms, along with commendable hospitality from the staff. However, issues like inconsistent housekeeping and a lack of food services were repeatedly mentioned, along with complaints about maintenance and amenities that need attention. Despite these drawbacks, many enjoyed the comfortable atmosphere during their stay.