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Review Of Retreat Heritage0123401234

Rao Colony, Lonavala | 2 minutes walk to Maharashtra State Transport Bus Stand

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    User Rating & Reviews

    3.4
    Good

    508 Ratings, 319 Reviews

    excellent
    20%
    very good
    34%
    average
    24%
    poor
    11%
    bad
    11%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 3
    • 1
    • 4
    • 4
    • 3
    • 5
    • 3
    • 3

    Rating Categories

    • Value For Money3.5
    • Safety3.1
    • Cleanliness3.4
    • Room3.5
    • Security3.0
    • Food3.6
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    Reviews Summary

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    The property offers spacious rooms and convenient location near the market and railway station, making it easy to explore Lonavala. Guests appreciated the friendly staff and clean amenities, particularly the swimming pool. However, there are frequent complaints about cleanliness issues, uncomfortable bedding, and poor bathroom facilities. The variety and quality of food are often considered subpar, contributing to an overall average experience. Notable room service delays and noise from nearby areas have also been mentioned by several guests.

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