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Rooms in a homestay offering a restaurant, Wi-Fi & mountain views

Review Of RCS Hilltop Homestay

Lava Bazar D.I.F., Lava | 4 minutes walk to Kagyu Thekchen Ling Monastery

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • family
    2.5
    Average

    16 Ratings

    excellent
    6%
    very good
    25%
    average
    31%
    poor
    6%
    bad
    31%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 4
    • 1
    • 2
    • 1
    • 4
    • 4
    • 3
    • 5

    Rating Categories

    • Location3.7
    • Cleanliness3.2
    • Value For Money3.0
    • Facilities3.2
    • Checkin Experience3.7
    • Wifi2.0
    1.0

    Terrible Stay

    subhadip g.

    I have issues with the hotel booking. I have already raised a complaint yesterday

    Travel Month: Oct 2023

    Room: Superior Room

    1.0

    Terrible Stay

    pritish b.

    Worst stay.

    Travel Month: Oct 2023

    Room: Superior Room

    1.0

    Terrible Stay

    arnab b.family

    Power cut since last night. No towel or toiletries provided by hotelier. To much noise by the other boarders. One of the worst stays

    Travel Month: Jun 2023

    Room: Superior Room

    RCS Hilltop Homestay has replied on Mon Jul 03 20:39:16 IST 2023

    Sir, we would kike to apologise for your inconvenience and will take serious action and slso assure you to give you better service on your next stay.

    4.0

    Good worm reception

    anindya g.solo

    Reception is very worm. Rooms are worth for money, foods are tasty and made with bengali style. Geisyar is not worked.

    Travel Month: Jun 2023

    Room: Superior Room

    • user photos
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    RCS Hilltop Homestay has replied on Fri Jun 16 14:36:48 IST 2023

    Thank you sir for your review, we always try to give you our best, as we think that our homestay is your home only so always try to serve you warm hospitality along with homely style food with proper hygiene. hope to see you again.

    3.0

    Location is good

    priyam c.family

    The location of the property is very good, near lava monastery. Services are good. Facilities in this hotel are not up to the mark.

    Travel Month: May 2023 (3-Night Stay)

    Room: Superior Room

    RCS Hilltop Homestay has replied on Fri Jun 16 14:38:05 IST 2023

    Thank you for your review, and assure you to serve you better next time.

    3.0

    Average Stay

    kadam c.

    Shortage of water and hot water, services should be improved.

    Travel Month: May 2023

    Room: Deluxe Room

    RCS Hilltop Homestay has replied on Wed Jun 21 16:48:36 IST 2023

    Thank you for your review, On hills, water supply always be an issue, but we already added extra source of water, and put geysers in all rooms, hope to serve you best on your next visit

    3.0

    R

    jyoti p.couple

    Room was damp, salty and smelled bad.

    Travel Month: Apr 2023

    Room: Deluxe Room

    RCS Hilltop Homestay has replied on Wed Jun 21 16:50:25 IST 2023

    Thank you for your review and apologise for your inconvenience, and fir your kind information, we already taken action. Hope yo serve you better on your next visit.

    4.0

    All is well

    bamdeb m.couple

    Staff, room service, room& food is very good

    Travel Month: Apr 2023

    Room: Superior Room

    RCS Hilltop Homestay has replied on Fri Jun 16 14:39:43 IST 2023

    Thank you for your review and hope to see you again

    3.0

    okay, budget hotel. Can't expect much at this price

    sagnik c.couple

    based on price okay type hotel. I stayed in superior room, though I can't get a good scenic view (you will get a slice hill view but not good view compared to other hotels). No balcony. Floors are not well cleaned but bathroom was clean. Foods are costlier and taste- price wise not legit. Recommend to eat from outside ( opposite to the hotel many shops available- hygienic food you'll get.)For an example - chapatis/rooti are 16₹ per piece 😁. outside 6₹-10₹. But staff behaviour are good and warm. Faced no trouble to stay with my wife. Other families were also there in other rooms. So decent room as per price. can't expect comfort similar to costlier hotel

    Travel Month: Apr 2023

    Room: Superior Room

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    RCS Hilltop Homestay has replied on Fri Jun 16 14:45:37 IST 2023

    Thank you for your review, and feel sorry for your inconvenience, As we provide Pure Bengali and Indian food with proper hygiene, Please do not compare our kitchen with any riad side shop, If you compare price, also request you to compare quality along with quantity of food. . .

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