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Review Of RATAN HOTEL

Mall Road, Mussoorie | About a minute walk to The Mall Road

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • family
    3.4
    Good

    67 Ratings

    excellent
    18%
    very good
    40%
    average
    16%
    poor
    12%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 5
    • 2
    • 4
    • 4
    • 4
    • 5
    • 5
    • 3

    Rating Categories

    • Location4.1
    • Cleanliness3.5
    • Room3.5
    • Value For Money3.6
    • Food3.8
    • Facilities3.4
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    We are using generative AI to show you summarised user review

    Review Summary

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    The property enjoys a prime location near Gandhi Chowk and is just a stone's throw from the mall road, making it easy for guests to explore. Many appreciate the friendly staff and tasty food. However, cleanliness in rooms and slow service have been noted as areas needing improvement. Overall, it offers decent value for money given its accessibility and good views.

    4.0

    Location

    vaishali r.couple

    Good at all people can visit not so good just average and affordable. Location is good room view is good

    Travel Month: Dec 2020 (3-Night Stay)

    Room: Deluxe Room

    5.0

    Very good at the location

    vijay s.family

    Feeling safe staying at ratan hotal, and staff support was very good. Food was very tasty.

    Travel Month: Dec 2020

    Room: Deluxe Room

    2.0

    Location

    fahim a.couple

    Hotel is safe, as it is located next to main road of mussoorie.

    Travel Month: Dec 2020

    Room: Deluxe Room

    4.0

    Good Stay

    angshuman s.family

    Room's cleanliness not very good. Staffs are good.

    Travel Month: Mar 2020

    Room: Deluxe Room

    4.0

    Quality poor

    rajat k.family

    Picture is too good but real is not.

    Travel Month: Feb 2020

    Room: Superior Room

    5.0

    Location very close to mal Road, nice location, very clean bathroom and room also

    sandip d.family

    Good experience to stay in Ratan Hotel Mussoorie, from the window, the mountains views are excellent experience

    Travel Month: Nov 2019

    Room: Deluxe Room

    5.0

    Good location for honeymoon couples

    sumant s.couple

    Nice experience, view was superb.

    Travel Month: Nov 2019

    Room: Deluxe Room

    3.0

    Average experience

    akshat s.

    Room was OK but the bed sheet was very dirty with black spots and shoe marks on it. Asked to change but the replacement sheet was also not up to the mark. Food order delivery is too slow and waiting time can extend to 1 hour. Overall average experience.

    Travel Month: Jul 2018

    Room: Superior Room

    5.0

    Good stay

    rohit.couple

    Best experience. Good location. Neat and clean. Better facilities in the hotel.

    Travel Month: Mar 2018

    Room: Deluxe Room

    1.0

    Very bad exp. Very bad

    avanish.couple

    I had booked this hotel twice 2 months ago for same date and cancelled the first booking after realising it. But when we reached the hotel the owner asked to pay 12000 for 3 nights where we had shown him the reservation copy of 4100 only. The owner was asking for the amount which I had already cancelled. After having a discussion with MMT representative he allowed us to enter the room. He used such harsh language while talking like aapko Rehna hai to Raho nahi to Nikola jao aur purane payment kar

    Travel Month: Mar 2018

    Room: Deluxe Room

    3.0

    Small room

    bhavya.family

    Quiet small room for a family to accommodate. The parking was also not good and the staff was fine. But one can get a better hotel than this in this price range. Even the room was not properly cleaned.

    Travel Month: Jun 2017

    Room: Deluxe.

    4.0

    Good hotel at good price

    nakhsab j.group

    The room is neat and clean. Hotel staff are so friendly. Service is good. Location is also good. I think the hotel is value for money. Only breakfast need improvement. Room is also perfect for 3-4 people.

    Travel Month: Oct 2017

    Room: Deluxe Room

    3.0

    Room are very small arrangement

    ramyash.family

    Room are very small. TV location is not properly located. Service is not good. They charged me for extra on make my trip booking amount for extra bed while I booked room for four persons. Behaviour of some staff was good but some was not good. Service of food was very slow.

    Travel Month: Oct 2017

    Room: Deluxe Room

    4.0

    Good room

    atul k.group

    Hotel ratan is good and service is also very good I like this hotel Was in Helsinki for a trade show, last room available of that entire week for some reason? But really nicely done interior design, I didn't

    Travel Month: Jul 2016

    Room: Deluxe.

    4.0

    sweet and simple

    lokesh m.group

    affordable and simple , parking facility was appropriate staff was very polite and humble specially the man on the reception was very helpful.mornibg breakfast was another thing to add to it .awesome

    Travel Month: Sep 2017

    Room: Deluxe Room with Breakfast

    3.0

    Nice location on Gandhi chowk

    rahul s.family

    Nice budget hotel at good location, rooms are bit small but value for money since located at main Gandhi chowk, idle for small stay and convenient if travelling with family, everything is nearby. Breakfast is also good.

    Travel Month: Sep 2017

    Room: Deluxe Room with Breakfast

    3.0

    Value for money

    suresh k.family

    The ambience was nice, a scenic spot. Price was also worth value for money Need a bit of improvement in various fields. But this is a place to recommend, taking into the consideration of price, location and service

    Travel Month: Jul 2017

    Room: Superior Room

    1.0

    Only wood can be rated rest all pathetic.

    dhirender g.group

    As per the rates it seems to be a good one, But it was our bad luck that we landed here. Except food all was poor. No toiletries were there bathroom, service, location, staff and room poor. Hotel need to improve in all directions if they really looking for satisfactory service.

    Travel Month: Jun 2017

    Room: Deluxe Suite

    4.0

    Peaceful

    chetan.couple

    Location is great, Staff is friendly, full value for money, food is also good, First I am confused about the location but when I reached there then realised that location is best the scenery from the hotel is outstanding

    Travel Month: Jun 2017

    Room: Deluxe.

    4.0

    Good

    robin.family

    Hotel is good, well behaviour ed staff, over all is much better and liitle far away from library bus stand required improve jjihvb jjonvffv ghuijkfvv jiiggbkib hjijvddvjigvvbji jjooogthiinfe4vhib gh8kougcdrgbiuoov

    Travel Month: May 2017 (3-Night Stay)

    Room: Deluxe.

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