One of the worst properties I’ve ever visited.
Staff behavior, especially from Dharampal and Naresh, is shockingly arrogant and unprofessional. They lack even basic manners and courtesy expected in the hospitality industry.
They charge like a 5-star property but provide service that’s worse than a roadside dhaba. The food quality is terrible – cold, unappetizing, and completely messy. Despite offering no spa services, they falsely advertise it by adding “spa” to the property’s name – which is misleading and unethical.
With such staff and pathetic service, it’s hard to imagine this place lasting long. If Dharampal and Naresh continue their behavior unchecked, this property is heading straight for shutdown. Totally disappointed and would not recommend Ramya Royal to anyone.