Guests have highlighted a mix of experiences at this property. The location is a major plus, being near Kanpur Central Station, and many appreciate the friendly staff. However, cleanliness and maintenance issues are recurring complaints, with dirty rooms, faulty bathroom fixtures, and poor sanitation mentioned frequently. Room service is often slow, and amenities like hot water and working TVs appear inconsistent. While some guests enjoyed the food, others found it lacking. Overall, there are areas needing significant improvement.