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Review Of Presidency Highland Resort

Name: Presidency Highland Resort
Address: Koyana Nagar Koyna Wildlife Sanctuary, Humbarli, Maharashtra 415207, Koyananagar, 415207, IN
Rating: 3.7

Humbarli, Koyananagar

User Rating & Reviews

everyone
couple
family

3.7

Very Good

16 Ratings, 8 Reviews

excellent

31%

very good

31%

average

25%

poor

bad

13%

Last 10 Customer Ratings (Latest First)

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Positive first

1.0

Not maintained and not safe to sta

mahesh a.family with 2 kids

swimming pool has worms can't put your feet also. food options are not there. photos of property are from last 5 year before. now property is dilapidated.one of room door just fall infront of us. grass grown to 3-4 feet. easily reptiles will be there. we have to check out within 3 hr as it is not safe for anyone. please don't book also done help for any issue

Travel Month: Nov 2024

Room: Deluxe Studio

1.0

Terrible Stay

mahesh a.

Swimming pool is very dirty and other property is not maintained well. Hi

Travel Month: Nov 2024

Room: Deluxe Studio

3.0

Average Stay

harman a.

The resort boasts of facilities on the app but in reality it is much dingier. No ac worked, no tv worked, the locks on the doors were broken. The basic amenities were not upto the mark. The cleanliness was questionable at times. Overall, considering the location it was okay, but definitely expected better based on the reviews and ratings on makemytrip

Travel Month: Jul 2024

Room: Kutir Room

Presidency Highland Resort has replied on Thu Aug 01 21:50:59 IST 2024

Dear, Mr. Aggarwal Greetings from Presidency Highland Resort! We’re sorry to hear about the issues you faced. Your feedback is important, and we’ll address these concerns promptly. Thank you for bringing them to our attention. Warm regards, Team Presidency Highland Resort

4.0

Good staff but rooms need maintenance

sudeep j.

family

Staff is good and helpful. Food is good. Room location is nice. However, rooms need to be more clean.

Travel Month: Jul 2024

Room: Deluxe Studio

Presidency Highland Resort has replied on Tue Jul 23 20:40:18 IST 2024

Dear, Mr. Jamkar Greetings from Presidency Highland, Resort! Thank you for your feedback. We’re glad you found the staff helpful and enjoyed the food and room location. We apologize for the cleanliness issues and will work to improve the room maintenance. We appreciate your support and hope to welcome you back soon! Warm regards, Team Presidency Highland Resort

4.0

Good Stay

atul s.

There are network is big issue... Hotel was very good.. service is best...staff is supporting and good in nature

Travel Month: Jun 2024

Room: Kutir Room

Presidency Highland Resort has replied on Sun Jul 07 20:56:10 IST 2024

Dear Mr.Shewale Thank you for your feedback. We're pleased to hear that you found Presidency Highland Resort to be a very good hotel with excellent service and supportive staff. However, we apologize for the network issues you experienced during your stay. We appreciate your understanding and hope to welcome you back for an even better experience in the future. Best regards, Team Presidency Highland Resort- Humbarli Koyna

3.0

Average Stay

arti s.family

They could have offered the dam visit and jungle safari even though it was a off season

Travel Month: Dec 2019

Room: Tent Non A/c

Presidency Highland Resort has replied on Thu Jun 13 11:38:25 IST 2024

Dear Ms. Shitole, Thank you for your feedback. We apologize for the inconvenience regarding the jungle safari. We have already started jungle safari services. We hope to have the opportunity to provide you with a better experience in the future. Best regards, Team Presidency Highland Resort

3.0

Average Stay

ranjeet t.family

Location is good but they didn't offer us the jungle safari

Travel Month: Dec 2019

Room: Tent Non A/c

Presidency Highland Resort has replied on Thu Jun 13 11:37:21 IST 2024

Dear Mr. Thorat, Thank you for your feedback. We're glad you enjoyed the location. We apologize for the inconvenience regarding the jungle safari. We have already started jungle safari services. We hope to have the opportunity to provide you with a better experience in the future. Best regards, Team Presidency Highland Resort

5.0

Nice place ... Excellent location. Room service

shripad.couple

Nice place . Excellent location. Room service was good and friendly. I would recommend for family and couples

Travel Month: Dec 2017

Room: Royal Tents

Presidency Highland Resort has replied on Thu Jun 13 11:35:39 IST 2024

Dear Guest, Thank you for your review and for choosing to book future trips with us! We're glad you enjoyed our service. We look forward to welcoming you back soon! Best regards, Team Presidency Highland Resort