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Review Of Pokhrel lodge

Chotta Bhalukhop, Kalimpong

    User Rating & Reviews

    • everyone
    • group
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    3.6
    Very Good

    70 Ratings, 38 Reviews

    excellent
    24%
    very good
    40%
    average
    19%
    poor
    6%
    bad
    11%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 4
    • 1
    • 4
    • 5
    • 1
    • 3
    • 3
    • 5
    • 4

    Rating Categories

    • Location4.6
    • Cleanliness3.9
    • Room3.9
    • Value For Money4.2
    • Facilities3.1
    • Hospitality3.3
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    Review Summary

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    The property enjoys a great location near the bus stand and market, making it convenient for guests. While many appreciate the cleanliness and reasonable rates, several issues arise regarding room size, lack of elevators, and poor staff behavior. Additionally, guests mention the absence of food options and room service, which can be a drawback.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    tuhin k.family

    Very bad staff behaivour. Hotel is on 3rd floor. No mention of that. Room was dirty unhealthy. No fooding available

    Travel Month: Nov 2023

    Room: Deluxe Double (Only for Double Person)

    1.0

    Not so good

    kur s.couple

    Location is good but room not so good. problem is pillow very hard and its terrible for me.

    Travel Month: Jun 2023

    Room: Deluxe Double (Only for Double Person)

    3.0

    Average Stay

    tapan r.

    Room was clean but very small. No tv in the room. After asking to change the room they said no rooms available. After spending 2 days and requested again and again they brought us a tv without a set top box! no room service at all for my 4 days staying. Not a good experience. Not recommended at all. Whenever i booked hotels from mm t every time i have faced issues. Thinking of deleting "make my trip" and start using any other platform to book my upcoming ones.

    Travel Month: Jun 2023 (3-Night Stay)

    Room: Deluxe Double (Only for Double Person)

    3.0

    Average

    md s.couple

    Allotted rooms on top floor (5th). Curtain was broken, no wardrobe is given, only good part is located on proper market area. Apart from this basic amenities were good.

    Travel Month: May 2023

    Room: Deluxe Double (Only for Double Person)

    3.0

    Summer vacation

    uday s.couple

    The location of this property is great, but you have to go upstairs as its on above 3rd floor. Rooms are not so great, its not airy and a little odour was coming aways. The most disappointing tings are the bed and window curtain. The window glasses are full transparent, anyone can see you from the outside if the curtains are not in proper place. The bed bugs were present, so every morning i was getting its footprint. Another disappointing thing was, the hotel staff was not friendly. He was always busy in video chat with his girl friend it seems. As per the room should have a tv. However it was not there and i asked him to provide one. The first day he provided a tv, next day it was not working and i asked him to replace that more than 30-40 times. Next day he replaced that around 7pm. We were in the room without the tv for more than a day which was terrible experience for us as the hotel was closing its gate before 8:30pm every day.

    Travel Month: May 2023 (3-Night Stay)

    Room: Deluxe Double (Only for Double Person)

    3.0

    Average Stay

    suman b.

    Bus was terrible bad

    Travel Month: May 2023

    Room: Deluxe Triple

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    4.0

    Good experience

    parinita m.loyalty-iconfamily

    The location is just near the bus stand. But the hotel is on the 3rd floor and does not have a lift which makes it difficult for older people.

    Travel Month: Mar 2023

    Room: Deluxe Double (Only for Double Person)

    1.0

    Terrible Stay

    swagata b.

    most disgusting hotel.... firstly we faced issue regarding rooms and they charged some extra amount.... we booked 3 rooms but in one room we had no tv even the gyser was not working it was horrible to use cold water in that weather... at night there was no water in any of the rooms so i called to the management and he replied sending one guy but don't call and we got 1 bucket of water for whole night🥲 the hotel is situated at 4th floor and no one came to help us with luggage we had to hire a person to manage our luggages....

    Travel Month: Dec 2022

    Room: Deluxe Double (Only for Double Person)

    4.0

    Good Stay

    sayantan m.couple

    Hotel situated beside kalingpong taxi stand. Nice view rooms. Staff behavior good. Room was clean. 24 hrs gyser.

    Travel Month: May 2022

    Room: Deluxe Double

    4.0

    Very good, thank you make my trip

    tapas.family

    It was my first time to on line

    Travel Month: May 2022

    Room: Deluxe Double

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    Pokhrel lodge has replied on Mon May 30 18:46:33 IST 2022

    Thank you

    5.0

    Excellent Stay

    bibaswan b.group

    Located just at market place, very convenient, shops and cars are at doorstep. Hotel rooms are very tidy, staffs are very good and polite.

    Travel Month: May 2022

    Room: Deluxe Double

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    Pokhrel lodge has replied on Mon May 30 18:46:49 IST 2022

    Thanks for your review

    1.0

    Nit at all safe and comfortable for a family

    suman d.loyalty-iconfamily

    No lift the lodge is on third floor of a shopping complex no coolie or room boy service to carry your luggage to third floor and trust me its very difficult to climb for senior aged mrmbers no room service not clean rooms you are in the midst of a market so expect good amount of noise and dust its best for bachelors and unmarried couples for short stay

    Travel Month: Apr 2022

    Room: Deluxe Double

    Pokhrel lodge has replied on Mon May 30 18:48:49 IST 2022

    Sorry sir for the bad experience, we have already declared on the site about, we are not having lift.

    4.0

    Good Stay

    souvik g.solo

    Pokhrel lodge is one of best located and reasonable price hotel in kalimpong. It is located near the dam-bar chowk. Cab and bus stand is just 1 min walk. You can get a cab just below the hotel. One disadvantage that the hotel is on 3rd floor. The room are clean and comfortable. The staffs are friendly and professional. They help for appointment for paragliding also. The hotel do not have any restaurant or food service. But two good restaurants are just below the hotel. Overall experience is good. Recommend to visit.

    Travel Month: Apr 2022

    Room: Deluxe Double

    Pokhrel lodge has replied on Mon May 30 18:47:44 IST 2022

    Thanks a lot for your review

    3.0

    Avarage

    kaushik n.family

    Average. No dining. Location good. Safety good. Hotel not for tourist.

    Travel Month: Dec 2021

    Room: Deluxe Double

    1.0

    Worst hotel ever seen

    prodyut k.family

    Booking here means to be cheated. We have to stay without electricity for entire day and night. Rooms are on 3rd and 4th floor but no lift. Surroundings are too dirty. Horrible experience.

    Travel Month: Oct 2021

    Room: Deluxe Triple

    4.0

    Room

    tenzing.couple

    Room was clean, and its in heart of town. 👍

    Travel Month: Mar 2021

    Room: Classic Double

    2.0

    Poor facility

    barun j.family

    Not for tour, room is ok, but no other service like tea, breakfast, water supply, cleaning, etc. Very very poor service.

    Travel Month: Mar 2020

    Room: Classic (2X)

    4.0

    Pleasant stay

    indrajit d.family

    Good hotel. Just wall should be improved. Spacious room. Good interior and washroom. Only problem is there are no lift but overall is good.

    Travel Month: Mar 2020

    Room: Deluxe Triple

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    3.0

    Budget hotel

    avijit r.solo

    Location wise the hotel is in the heart of the Town but be ready for some cardio, had to climb two, three floors by stairs. I was allotted room no. 105 which had basic amenities like tv, fan etc. Bathroom was clean with running water both hot and cold but the toilet area is quite congested. One Side of the room was damped and discolored can't say about other rooms. It was ok ok stay.

    Travel Month: Jan 2020

    Room: Classic (2X)

    5.0

    Good hotel

    tapas m.family

    Nice room with balcony. Bathroom with geezer.

    Travel Month: Jan 2020 (3-Night Stay)

    Room: Classic (2X)

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