The property is located in a prime spot near the bus stand and market, making it super convenient for travelers. Rooms are reported to be clean but can be on the smaller side without airiness. A consistent issue mentioned is the lack of a lift, making it tough for older guests to climb to the third or fourth floor. Additionally, several guests noted poor staff behavior and inadequate room service, which could dampen the experience. Basic amenities are present, but there's no food service available.