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Homestay featuring a garden, terrace & shared kitchen

Review Of Phoenix Holiday Home Like a 3

Main Road, Kanyakumari | 1.6 km drive to Gandhi memorial

    User Rating & Reviews

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    • group
    • couple
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    4.2
    Very Good

    82 Ratings, 51 Reviews

    excellent
    49%
    very good
    33%
    average
    10%
    poor
    2%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 4
    • 1
    • 3
    • 5
    • 4
    • 4
    • 1
    • 4

    Rating Categories

    • Location3.9
    • Cleanliness4.0
    • Value For Money3.3
    • Food3.4
    • Facilities3.8
    • Checkin Experience4.2
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    Reviews Summary

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    This property offers a warm homely vibe, with a polite and helpful owner dedicated to guest comfort. Rooms are clean and well-maintained, featuring essential amenities like air-conditioning and good water supply. There’s a kitchen for self-catering and a peaceful location close to local attractions. Guests appreciated the spaciousness and the friendly staff. It's an affordable option for families and groups, though note that the kitchen facilities are limited, which some found lacking.

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    Positive first
    5.0

    Excellent Stay

    praveen k.group

    very neet arreg ment very kind care taker morning break fast was excellent room was neet & clean good

    Travel Month: Jun 2025

    Room: 3 BHK AC Villa

    1.0

    Waste of your money

    vijay b.family with 2 kids

    Worst stay I ever had... I booked 2bhk room, 1. Geyser not working 2. One of the room AC not working. 3. TV is available but no dish connection. 4. GAS available, but it is locked in grill gate. All the issues we informed to care taker over phone. But he is not available. He told us everytime sending electrician but we did not seen him. Waited till end of our stay. This is very bad service.. room is ok ok only. If you don't have any other choice then you can consider to stay here.

    Travel Month: Apr 2025

    Room: 2 BHK AC Villa

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    Phoenix Holiday Home

    Dear Guest, We’d like to clarify a few things in response to your review. First, the geyser was working perfectly and was personally checked by the caretaker before handing over the rooms. If any issue occurred later, it was not due to our negligence. Second, regarding the TV dish connection, on the day of your check-in, the climate was cloudy, which can sometimes affect the signal — a known limitation of DTH services. This was a temporary issue caused by weather conditions and not due to any fault on our end. The caretaker was available 24/7 and was present on the property throughout your stay. He responded to your calls and made genuine efforts to arrange service technicians. Delays, if any, were from the external service provider’s side, which we do not have direct control over. As for your comment about the rooms being “ok ok”: we are offering a private villa setup at a very reasonable price. At this rate, finding a clean, well-maintained property with proper amenities is rare. Expectations should be in line with the pricing and category of the stay. We welcome constructive feedback, but it should be fair and based on facts. Our team is committed to providing good service

    4.0

    Good Stay

    saurabh t.family

    The lady owner of home stay is very polite and helpful. She allow us for early check in without any extra charge. Second thing is stay was very good. We feel there like our home. Stay was clean there are lots of eminity.

    Travel Month: Jan 2025

    Room: 2 BHK AC Villa

    1.0

    Worst stay

    jayashree b.family

    For two days i had spent ~rs. 19000, it was worst stay. The bathroom water didn't drain for hours, there were small cockroaches all the places. Kitchen was stinky. There was no tea pouch only coffee packet, i had requested for fresh towels and tea packet on second day as i need early morning tea, which i didn't receive. While checking out the caretaker tells that he has to take care of 3 stays so he didn't have time. Why then per day 9. 5k? it was not worthy stall to get traumatized with cockroaches every now and then in the stay. The amenities said complementary breakfast but we left the hotel at 8. 30 still no breakfast. It came at 9. 30am. No hospitality at all. I don't recommend any family to stay here. The worst experience ever. The room was not cleaned everyday. No toiletries. Tv channels were not coming there was no spoon even to make the tea or coffee. No electric kettle either. In the middle of night if you need hot water go to kitchen and swith on the gas to get traumatized by small cockroaches running through your hand. Total waste of money.

    Travel Month: Dec 2024

    Room: 2 BHK AC Villa

    Phoenix Holiday Home has replied on Wed Jan 01 18:35:40 IST 2025

    Dear Guest, Thank you for your feedback. We regret that you were dissatisfied, but your claims do not accurately reflect the reality of your stay. You stayed for two days, during which we provided all necessary toiletries, including soaps and dental kits, and promptly fulfilled your requests for extra creamers, tea packets, and fresh towels. The kitchen and rooms were thoroughly cleaned before your arrival, and there were no reports of cockroaches or drainage issues. If any concerns had been raised during your stay, we would have addressed them immediately. Our complimentary breakfast is served at 8:30 AM, as clearly communicated. We regret that you chose to leave early, missing this service. Regarding the caretaker’s comment, it was not a reflection of neglect but rather the logistics of managing multiple stays. The main issue appears to be related to our check-in and checkout policies. Our check-in time is 12 PM, and checkout is by 11:30 AM. You left at 11:00 AM, stating you would return in 10 minutes, but returned at 2 PM without informing us. Despite multiple attempts to contact you, there was no response, and a late checkout fee of Rs. 1000 was applied as per policy. We believe this situation is the root cause of your exaggerated claims. We pride ourselves on delivering quality service, and your feedback does not align with the experiences of other guests. We request future feedback to be accurate and constructive.

    5.0

    Excellent Stay

    murali k.

    Rooms are clean and neat. A/c is good condition. House keepers are very polite and humble. Overall nice experience.

    Travel Month: May 2024

    Room: 2 BHK AC Villa

    5.0

    Excellent Stay

    karthick e.group

    Perfect homestay, in a reachable place through any medium. Spacious rooms, quality amenities, good assistance, well maintained, even they had ro filter water supply for continuous free supply of drinking water which is really a wow factor. The care taker mrs. Sheela assisted had taken care of us very well. Food need to be pure ordered. It tasted really good and also in affordable price. Overall, a the stay that you will never regret. I had a great experience. I hope everyone who goes there tooo.

    Travel Month: Mar 2024

    Room: 2 BHK AC Villa

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    1.0

    Disaster choice of stay in kanyakumari

    manmath a.loyalty-iconfamily

    First of all this is absolutely a no no place for somebody who came to explore kanyakumari. it doesn’t worth at-all the money u spend. It’s totally a blunder of my decision staying in such property when it comes to explore kanyakumari. Only pros or takeaway point would be the breakfast served but after that depending on swiggy/zomato for your food is a disaster as no good restaurants available for vegetarian traveller. Though the proprietor is well behaved but seems directionless.

    Travel Month: Dec 2023

    Room: 2 BHK AC Villa

    2.0

    Low value for mone

    yogishchandra k.group

    The rooms were quite small and there was only one bathroom/toilet for 4 people. Also, the toilet was cleaned superficially and was not befitting a property that charges so much.

    Travel Month: Dec 2023

    Room: 2 BHK AC Villa

    4.0

    Good stay

    binesh c.loyalty-icon

    Neat and clean house for stay in kanyakumari. They should change the name of room from 2bhk to 1 bhk as it was only room with hall.

    Travel Month: Oct 2023

    Room: 2 BHK AC Villa

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    4.0

    Good place for family

    hema c.family

    Ideal place and very calm location no issues in stay we took luxury room, 3 beds, 2 ac and 1 non ac neatly maintained got one bathroom with in the house one outside - which is little ok one advise, is to just refresh the toilet setting which will give more convenience and hygiene.

    Travel Month: Aug 2023

    Room: 3 BHK AC Villa

    4.0

    Sweet home stay

    pradeep k.family

    It is a home stay in kanyakumari close to sunrise and sunset points. All within 2 to 3 kms. All the rooms are air-conditioned. Has a kitchen with gas and utensils. If needed can make coffee/tea and cook food. The owner is based out of another town and the property is managed by a localites. Washrooms are neat. Overall good and comfortable

    Travel Month: May 2023

    Room: 2 BHK AC Villa

    4.0

    Good facilities

    vishnu k.family

    Good for stay with all mentioned available facilities with security, cctv and car parking. We can use kitchen where we get groceries and gas stove to use. No restrictions for timmings. Ac facilities, tv and heatre are on working conditions.

    Travel Month: May 2023

    Room: 3 BHK AC Villa

    4.0

    Good Stay

    anshul d.

    Liked : - this place is in residential area of kanyakumari. Easy to locate. - we stayed on ground floor. It has 2 rooms. 3 cots ( one in each room and one in hall. They provided blankets. Ac was working in both rooms. - bathrooms are clean and manageable. - tv, wifi was working. - manager is helpful. Knows tamil, english and hindi. - small shop is available nearby for milk and basic stuff. - memorial is just one km away. - good to accommodate 6-8 adults. - driver's washroom arrangement (was done in some nearby area) also taken care by them which helped us alot. - water filter is available and working. + few observations/dislikes: - one bathroom is outside. It's in the premises only. You may need to walk like 20 steps to reach but it is not inside the house. If there are lot of people and need to access both bathrooms in night, it can be an issue. - there were lot of mosquitoes and no coil was there. - bathrooms did not have anything to sit which can help taking bath. - kitchen is available and can only be used for tea coffee. If you want to prepare own food then it's chargeable. While the charge may be dependent on few things which i am not sure of. Owner quoted 300rs for only gas utilization of one time meal for 5 people. It's obvious that food raw material etc have to be purchased by us. - washing machine available but again chargeable. We were told 100rs for one time uses. - there was no one to help with the luggage while checking in. If someone gets allotted rooms on first floor then it may be an issue as you need to drag luggage on your own. - fans in both rooms were not having regulator. They will always run at highest speed which may not be a comfortable feeling.

    Travel Month: Apr 2023

    Room: 2 BHK AC Villa

    1.0

    Property not worth staying

    deepak c.family

    stayed for 30 minutes and left the property

    Travel Month: Jan 2023

    Room: 2 BHK AC Villa

    5.0

    Feel at home

    sachin a.family

    They provide you a fully furnished two bedroom flat with ro water, good cleanliness, peaceful environment. People are simple. Not far from tourist spot

    Travel Month: Oct 2022

    Room: 2 BHK AC Villa

    5.0

    Excellent Stay

    kothapalli r.loyalty-icon

    I stayed with my family total 15 members. The property was enough to sleep 15 members happily. Such a big villa. Best stay for family. Over all 5 plus rating. Nothing much to say. Simply best home stay.

    Travel Month: May 2022

    Room: 2 BHK AC Villa

    5.0

    good stay

    ashish d.

    Wonderful host. super hospitality shown. would recommend it to everyone with family looking for home stay

    Travel Month: May 2022

    Room: 2 BHK AC Villa

    5.0

    It was a wonderful experience

    bhoomika p.

    Home feeling, well maintained, friendly host,

    Travel Month: Nov 2021

    Room: 3 BHK AC Villa

    3.0

    Budget stay

    neha j.loyalty-icon

    Location- far from beach garden view- view of neighboring house food- even tea was not included complimentary hygiene- place was clean and hygiene one drawback was the it was 2rk and not 2bhk. There was only one washroom

    Travel Month: Oct 2021

    Room: 2 BHK AC Villa

    5.0

    Memorable house

    rajesh s.

    It's was great experience and more comfortable house.

    Travel Month: Jan 2021

    Room: 3 BHK AC Villa

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