If I could give this place zero stars, I would. Petal Hotels Puri is a masterclass in how to completely ruin a vacation. The staff are rude, unresponsive, and downright unprofessional. There are literally no amenities – forget about comfort, they don’t even know what hospitality means.
The rooms are pathetic, not worth a night, yet they have the audacity to call themselves a hotel. The so-called complimentary breakfast is a health hazard – it looks disgusting, tastes worse, and will make you sick if you dare to eat it. Save yourself and skip it.
Their “hi-tea” was laughable. We had three rooms booked, and they proudly served us tea, coffee, and exactly six cookies in total. When we asked for more, the staff didn’t even bother to respond. What a joke!
Petal Hotels (50 mtrs from Sea beach) has replied on Fri Oct 10 17:01:17 IST 2025
Dear Guest,
Greetings from Petal Hotels, Puri !!!!!
Thank you for sharing your feedback. We're extremely sorry for the inconvenience happened to you during your stay. We are always trying to serve our best to our valued guest in every possible manner. Guest feedback is our important tools of measurement of our service what we believed in. We have taken a management meeting & discussed to develop the service which is highlighted in your feedback.
We look forward to be part of our better service in your next visit. Hope to see you soon.
Regards,
Srikant Kumar.