Review Of Panchabon Art Resort

Ambience is good, room's are also good but food quality is not good room's is clea

First of all, I had booked the hotel with complimentary breakfast and lunch through MMT. However, when I arrived, the manager informed me that the room I had booked was non-AC. On the MMT listing, nothing was mentioned about this. I was forced to pay extra for an AC room as well as for food, which was supposed to be included in my booking. The experience started off terribly. Secondly, the food was very average and overpriced. The hospitality was extremely unprofessional. And the manager’s behaviour is horrible. I had booked two rooms. While the decorations were decent, both the rooms and bathrooms had a terrible smell. They seemed to use cheap cleaning products with a very unpleasant odor. I stayed there for one night, during which there was a power outage. To my shock, there was no backup electricity. We had to suffer the entire night in the heat, with mosquitoes and sweat making it unbearable. The next morning, when we asked for milk tea, the staff told us it wasn’t available. But just a few minutes later, they served milk tea at the table right next to us. And finally, the worst part: they asked us for a review. We told them we would write it later, but they insisted, took our phone, and wrote a review themselves on the website. This was shocking and completely unprofessional. Overall, this was one of the most disappointing and unprofessional hotel experiences I have ever had. We left very dissatisfied.

I HAD BOOKED ROOM WITH AC AND INCLUDING LUNCH AND BREAKFAST.BUT THE HOTEL STAFF S TOOK EXTRA MONEY FOR FOOD AND ROOM(FOR AC).I WANT MY MONEY BACK

Property is good but no maintenance. Staff are very courageous and helpful. Food is good.

Need to maintain the facilities. cause many parts of this resort are not as good as it's showing on the picture

Location, Service is good. Stuff's behaviour is also very good. Food quality is good but the only drawback is that food prices are high compared with quantity.

rooms are satisfied in terms of money. The property wasn't maintained properly. In the evening, many colouring lights are not working properly. The property was full of dust , jungle

Extremely happy with the hospitality and overall services from the staff. Special tks to master paban.

Terrible. I booked a room named Sitara. No window in the room. The floor is dirty and there is a pungent smell all around. I refused to stay in the room. The staff attitude is very rude. I immediately walked out from the resort and stayed at the other hotel nearby. Request all the travellers not to book this resort.

L booked the room named sitara. There is no window in this room. The floor is dirty. There is a pungent smell all around. I refused to stay in this room. The staff was very rude. He said " you have to stay in this room as it was booked through mmt. I immediately walked out from the resort and stayed at other hotel nearby. Request the mm t official to visit the place and check. We trust mmt. I am surprised how this type of filthy hotel has been empanelled with mmt.

It was a horrible experience, a pathetically maintained property, they written all lies about room features there was no mini fridge, electronic safe, woolen blanket, chairs etc, their breakfast is terrible, opt for it only when there is no where else to go

great I will tell everyone to go to Panchban Art Resort. Those who will go to Santiniketan. Immaculate space plus hand cooked in Bata masala. Whoops. great

You look at my previous status, how can you provide non ac room?

Breakfast can't be served before 9 am. Staffs are not adequate in quantity. Resort is situated far then train station, toto service is also not good in this area.

Pathetic resort total jungle no maintenance horrible pictures in the walls. Room are full of different types of insects earthworms frogs. Food quality is very bad with respect price. No parking facility. No ac in the rooms.

Too much disappointed for the following reasons: 1. Rooms are not in good condition. There are insects, frogs in the room. 2. No privacy in the room. Just after the window there is road and no proper curtain for privacy. There was a white curtain, but the condition was not in good condition. 3. Staffs behaviour are not professional. 4. I have paid extra 790- while booking for one meal and they provided veg thali or rooti thali. And if order the same thing in their restaurant it will be charged 220. So they charged 790(2*220) extra from me. 5. Breakfast was complementary, but they did not provide us breakfast. They told us they can provide breakfast only after 10. 30 6. Late dining. They provide us dinner around 11pm

Pictures can be deceiving. Booked the art resort based on pictures and past reviews. Also paid extra for complimentary breakfast and dinner. However, both had no options. They had only bread or roti for breakfast that too with black tea not milk tea. Dinner was either rice and veg or roti and chicken. After charging almost 5k for a cottage that i booked for 3 px and a child, there room was so small that an extra bed could not be put there. How can they expect 4 people to sleep in a queen size bed?

Room should be modify to higher label. Others like service, environment, staff behaviour, food everything was excellent.

Panchabon art resort was very much artistic. Property was decorated with art prints of renowned artists like jogen choudhary, prakash karmakar, robin mandal etc. It was quite & close to nature. But garden was not well maintained. Lots of probabilities were there to make it more attractive and nature friendly. Staffs were cooperative and helpful. We have booked sitara deluxe room, where repairing works were undergoing just infront of the room, they changed the room to gallery cottage room without any extra charge. But, daily house keeping not available, no electric kettle was there. In-room dining not provided. Menu card not given in the room. Bed sheet was not up to the mark. Servicing kits were not good. Complementary breakfast was luchi and white potato curry, no other variety, not any drinks, fruit juice, fruits, no other alternative, even tea was not included in breakfast.

The hotel was very nice, the view was great, the scenery was very beautiful. So clean and peaceful. The staff behaviour was nice and management was great. It was excellent,. Will book again ! this is one of the best hotels i ever stayed the hotel is artist only the food was not good at all, it was very small in amount, not cooked properly amd didn't taste great