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Review Of Palette Magarpatta City formerly Emerald Guestimony0123401234

Magarpatta, Pune | 9.5 km drive to Pune International Airport

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    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.2
    Good

    262 Ratings, 110 Reviews

    excellent
    27%
    very good
    24%
    average
    15%
    poor
    13%
    bad
    21%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 2
    • 1
    • 1
    • 5
    • 5
    • 1
    • 3
    • 2
    • 3

    Rating Categories

    • Location4.0
    • Cleanliness3.5
    • Food2.5
    • Value For Money2.8
    • Facilities2.8
    • Child Friendliness3.8
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    Reviews Summary

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    Guests have highlighted several concerns about this property, particularly with cleanliness and service. Many faced issues like switching rooms due to uncleanliness, inaccessible staff, and poor maintenance. Complaints about hard mattresses, leaking toilets, and mosquitoes were common. While some appreciated the location and room quality, consistent reports of insufficient room service, rude receptionists, and extra charges created a negative experience. Overall, despite some positive notes, guests felt the service and facilities fell short of expectations.

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