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Review Of OPO Premier GK20123401234

Greater Kailash, Delhi

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    400 Ratings, 79 Reviews

    excellent
    43%
    very good
    22%
    average
    15%
    poor
    10%
    bad
    11%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 2
    • 4
    • 2
    • 5
    • 4
    • 1
    • 1
    • 5
    • 5

    Rating Categories

    • Facilities3.6
    • Food2.6
    • Cleanliness3.8
    • Value For Money4.3
    • Child Friendliness3.8
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the prime location and the decent breakfast served at this property. While some rooms are spacious and clean, many reviews highlight issues like unclean linens, maintenance problems, and a lack of basic amenities. Service responsiveness seems inconsistent, with slow room service and plumbing concerns commonly mentioned. Overall, the food quality and helpful staff do receive some positive feedback amidst the criticisms.

    Sort by:

    Positive first
    2.0

    not 3 star hotel support team and food quality and hygenic

    vishnu j.solo

    food quality and quantity were not Good and not provided on time, maintain ace for room and cleaning not good and hygenic

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos

    OPO Premier GK2 has replied on Thu Nov 06 23:05:19 IST 2025

    Dear Mr.Vishnu, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels

    1.0

    Terrible Stay

    manish k.

    Don’t post it with my name, stinking room

    Travel Month: Oct 2025

    Room: Deluxe Room

    OPO Premier GK2 has replied on Thu Nov 06 23:04:59 IST 2025

    Dear Mr.Manish, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels

    1.0

    Terrible Stay

    navin v.solo

    The photos are highly misleading. Beyond reception status: Paint peeling from the walls, Rusting old lift, door locks don't work, bedsheets and pillows have a rotten smell, slit ac and tv remotes are unreliable, Geyser is perpetually under repair so no hot water in shower, and the manager is helpless, the owner refuses to take any responsibility and refund anything especially since people come prepaid Only breakfast is tolerable.

    Travel Month: Oct 2025

    Room: Deluxe Room

    OPO Premier GK2 has replied on Thu Oct 16 12:22:24 IST 2025

    Dear Mr.Navin, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels

    3.0

    Average Stay

    yatin a.business

    Need cleaning and proper plumbing for Washroom. Also mosquito are there. These improvement they required.

    Travel Month: Oct 2025

    Room: Deluxe Room

    OPO Premier GK2 has replied on Tue Oct 14 12:41:31 IST 2025

    Dear Mr.Yatin, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels

    1.0

    Terrible stay

    waseem k.business

    The rooms were not clean . The bathroom shower was not working . They give me another room after the complain and the second room was even worse . Bad bedsheets and bathroom towels smells bad . The only better thing was breakfast was good.

    Travel Month: Oct 2025 (6-Night Stay)

    Room: Executive Twin

    • user photos

    OPO Premier GK2 has replied on Thu Oct 16 12:28:10 IST 2025

    Dear Mr.Wasseem, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels

    3.0

    Average Stay

    monika m.group

    Location good Food-didn’t try,the staff was not much keen to take the order for dinner Room service was slow Rooms were clean A.c working well but no fans in rooms

    Travel Month: Oct 2025

    Room: Deluxe Room

    OPO Premier GK2 has replied on Tue Oct 07 12:14:34 IST 2025

    Dear Mr.Monika, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels

    3.0

    Scope for improvement

    brijesh e.family with 1 kid

    Musty room Breakfast can be better Housekeeping needs to improve Service was fair Can be better……,.

    Travel Month: Sep 2025

    Room: Deluxe Room

    OPO Premier GK2 has replied on Mon Oct 06 12:47:42 IST 2025

    Dear Mr.Brijesh, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels

    1.0

    Terrible Stay

    shubhangi m.solo

    I had a terrible experience at this hotel. The room was in very bad condition — the flooring was broken and the whole place had a terrible smell that made it really uncomfortable. I repeatedly informed the staff about the issue, but they did nothing to fix it. Their lack of care and responsiveness made the stay even worse. I would definitely not recommend anyone to stay at this hotel.

    Travel Month: Sep 2025

    Room: Deluxe Room

    OPO Premier GK2 has replied on Sun Oct 05 12:15:42 IST 2025

    Dear Mr.Shubhangi, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels

    3.0

    Average Stay

    moksha k.solo

    Had to change room at 1 am late night because it had bed bugs

    Travel Month: Sep 2025

    Room: Deluxe Room

    OPO Premier GK2 has replied on Tue Sep 30 06:47:37 IST 2025

    Dear Mr.Moksha, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels

    2.0

    Poor Stay

    praful t.

    Not provided proper amenities from property Wifi issue TV not working No Hit water for bath Shaving kit & dental kit not provided

    Travel Month: Sep 2025

    Room: Deluxe Room

    OPO Premier GK2 has replied on Sat Sep 27 05:39:00 IST 2025

    Dear Mr.Praful, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels

    4.0

    Good Stay

    sanjeev m.solo

    Good comfortable stay. Good food . Good housekeeping. Supervisor Joginder at house keeping was very helpfull and nice.

    Travel Month: Sep 2025 (7-Night Stay)

    Room: Executive room

    OPO Premier GK2 has replied on Wed Sep 17 22:27:19 IST 2025

    Dear Mr.Sanjeev, Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay and that our team was able to make your visit a memorable one. Your appreciation truly means a lot to us, and it motivates our staff to continue delivering exceptional service. We look forward to welcoming you back again soon for another wonderful stay. Warm regards, OPO HOTELS

    2.0

    Poor Stay

    vansh s.

    Small Rooms, dirty dark rooms, tv not working, no fan, even toiletries are not there. Room service is delaying the things. Not Worth ****** the toilet there have to be soaps, shampoos, conditions, hand wash, Tooth brush set, Shaving Kit etc kind off things

    Travel Month: Sep 2025

    Room: Deluxe Room

    OPO Premier GK2 has replied on Sun Sep 14 11:28:22 IST 2025

    Dear Vansh Singhania, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels

    1.0

    Terrible Stay

    anuj a.family

    The rooms had foul smell & even after changing the room on request, the other room was also dirty. The staff was very unprofessional. We couldn’t stay & had to leave the place within 30 min of checking in. Photos shown in MMT are deceptive, misleading & fraud for this place.

    Travel Month: Sep 2025

    Room: Deluxe Room

    • user photos
    • user photos

    OPO Premier GK2 has replied on Sun Sep 14 11:28:53 IST 2025

    Dear Anuj Agarwal, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels

    3.0

    cleaness

    vijay s.couple

    Room should be more clean and apart from that everything is good staff is good

    Travel Month: Aug 2025

    Room: Deluxe Room

    OPO Premier GK2 has replied on Sun Sep 14 11:29:27 IST 2025

    Dear vijay singh, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels

    4.0

    Good Stay

    shubham s.solo

    Room and food was good. Got great last minute deal

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Deluxe Room

    OPO Premier GK2 has replied on Sat Aug 30 07:28:03 IST 2025

    Dear Mr.Shubham, Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay and that our team was able to make your visit a memorable one. Your appreciation truly means a lot to us, and it motivates our staff to continue delivering exceptional service. We look forward to welcoming you back again soon for another wonderful stay. Warm regards, OPO HOTELS

    3.0

    Average Stay

    amit w.

    review the AC under above the bed was dripping water so we had to sleep on other end of bed. The TV remote was not functional. Mosquitoes 🦟 in the room Mold smell So rate it at a 3 out of 5

    Travel Month: Aug 2025

    Room: Deluxe Room

    OPO Premier GK2 has replied on Thu Aug 28 16:17:48 IST 2025

    Dear Amit Walia, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels

    4.0

    Good Stay

    ish c.family

    excellent plesant and comfortable

    Travel Month: Aug 2025

    Room: Deluxe Room

    OPO Premier GK2 has replied on Tue Aug 26 23:10:56 IST 2025

    Dear Ms.ish, Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay and that our team was able to make your visit a memorable one. Your appreciation truly means a lot to us, and it motivates our staff to continue delivering exceptional service. We look forward to welcoming you back again soon for another wonderful stay. Warm regards, OPO HOTELS

    3.0

    not good experience

    sanket m.business

    I don't think it even 2 start hotel. very smelly and small room . lots of mosquitoes In room . very uncomfortable bed and mattresses. linen are not clean. Towel are also smelling .

    Travel Month: Aug 2025

    Room: Deluxe Room

    • user photos
    • user photos

    OPO Premier GK2 has replied on Tue Aug 19 11:35:58 IST 2025

    Dear Sanket Mahendra Thool , Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels

    1.0

    WORST STA

    gautam s.solo

    One of the worst hotels I’ve ever stayed in. I had to change 3 rooms, and even the 3rd one was terrible. Water leakage, poor maintenance, and zero comfort. A complete disappointment avoid this place at all costs.

    Travel Month: Aug 2025

    Room: Deluxe Room

    OPO Premier GK2 has replied on Tue Aug 19 11:36:16 IST 2025

    Dear Gautam Sharma , Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels

    3.0

    Average Stay

    soniya.

    Property rooms was very old and also rooms was smells,furniture was old overall I'll give only 4 out of 10

    Travel Month: Aug 2025

    Room: Deluxe Room

    OPO Premier GK2 has replied on Sun Aug 10 13:07:38 IST 2025

    Dear Soniya Sahu , Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels

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