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Review Of OM Shanti Guest house

Mukundapur, Kolkata

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    2.5
    Average

    46 Ratings, 22 Reviews

    excellent
    11%
    very good
    17%
    average
    17%
    poor
    17%
    bad
    37%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 2
    • 5
    • 2
    • 3
    • 1
    • 1
    • 3
    • 1
    • 1

    Rating Categories

    • Location3.3
    • Cleanliness2.3
    • Room2.5
    • Value For Money2.4
    • Child Friendliness1.3
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    Guests appreciate the cooperative and helpful staff, along with reasonable rates for the accommodations. The property offers a terrace for drying clothes and has a lift for convenience. However, many reviews highlight maintenance issues, dirty rooms, and poor sanitation standards, with several guests noting gaps between the advertised and actual room quality. Cleanliness and service could use significant improvement.

    Sort by:

    Positive first
    2.0

    Poor Stay

    yuraj t.loyalty-icon

    The bed sheet were very old and no towel, shower gel and all

    Travel Month: Dec 2024

    Room: NON AC DOUBLE SHEARING

    1.0

    Terrible Stay

    durgesh.family

    Not a good hotel room washroom are soo dirty not a proper light very bad service nothing is well maintained not a washroom bed wash basin very conjusted washroom bed roll and pillow are soo much dirty. Very bad room wash basin washroom bed roll pillow cover room service all are very poor i can’t imagine this type of service

    Travel Month: Aug 2024

    Room: NON AC DOUBLE SHEARING

    1.0

    Terrible Stay

    kajal v.

    Room was of poor quality, not as sown in the pictures.

    Travel Month: Sep 2023

    Room: Ac Double Sharing

    • user photos
    1.0

    Unhealthy room

    prasenjit d.loyalty-iconfamily

    Room are not neat n clean very dirty toilet are worse bedsheet are not good. Not good for guest

    Travel Month: Jul 2023

    Room: NON AC DOUBLE SHEARING

    3.0

    Average Stay

    abhimanyu d.

    It was average stay but indeed staff was cooperative and helpful just next time if makemytrip helps me for a better hotel search. Welcome

    Travel Month: Jun 2023

    Room: NON AC DOUBLE SHEARING

    2.0

    Poor Stay

    sailendra k.

    2. Room is not like as shown in the picture room is very small. Separate double bed is not available

    Travel Month: Mar 2023

    Room: NON AC DOUBLE SHEARING

    4.0

    Room and staff

    sushmita c.couple

    Amazing experience in the guest house. Very good rooms with the amenities at a reasonable price and staff behaviour amazingly nice. Loved the stay.

    Travel Month: Jan 2023 (3-Night Stay)

    Room: NON AC DOUBLE SHEARING

    1.0

    Not good

    vivek y.couple

    Fake persons all waste uncleaned washroom

    Travel Month: Jun 2022

    Room: NON AC DOUBLE SHEARING

    1.0

    My first and last worst experience with this hotel

    shadab a.solo

    The room was very poorly built and maintained. It was not an inch close to what was shown at the time of booking. They provided me a different room saying that all other rooms of different floors are occupied.

    Travel Month: Feb 2021

    Room: NON AC DOUBLE SHEARING

    1.0

    Very bad

    sanjib d.couple

    Dirty room and washroom. Not cleaned
    Very bad room ( not sanitized)

    Travel Month: Jan 2021

    Room: NON AC DOUBLE SHEARING

    1.0

    Very bad

    sanjib d.couple

    People's behavior is not good. He did not give a towel. Bad bed.

    Travel Month: Jul 2020

    Room: NON AC DOUBLE SHEARING

    1.0

    Very bad

    sanjib k.couple

    Dirty cleanness, they forced for early check out, dirty bed sheet

    Travel Month: Jun 2020

    Room: Ac Double Sharing

    1.0

    Very bad

    sanjib k.couple

    Small room but a lot of money, dirty bed sheets, bad smelly

    Travel Month: Mar 2020

    Room: NON AC DOUBLE SHEARING

    3.0

    Good

    sanjib k.business

    Good.

    Travel Month: Feb 2020

    Room: NON AC DOUBLE SHEARING

    1.0

    Room was not vacant

    debayan s.couple

    Room was not vacant during our check in time. Wait for the longest time

    Travel Month: Feb 2020

    Room: NON AC DOUBLE SHEARING

    5.0

    Fine

    sanjib k.couple

    Good.

    Travel Month: Feb 2020

    Room: NON AC DOUBLE SHEARING

    2.0

    Bad

    sanjib k.couple

    Room service is very bad. Don't give me some water. No glass, dirty bed cover, towels, room hubs small, rentals much higher

    Travel Month: Feb 2020

    Room: NON AC DOUBLE SHEARING

    1.0

    Good service

    rajendra k.couple

    Room quality is vary bad. Wash room is very dirty.

    Travel Month: Jan 2020

    Room: NON AC DOUBLE SHEARING

    2.0

    Very bad

    ramesh.family

    Very bad experience. Room service not available. Drinking water also payable. And not freely available. Bathroom dirty. Location very bad. Room was very tiny and not as expected and displayed in the image at the time of booking. I shall not come again in this hotel.

    Travel Month: Oct 2019 (3-Night Stay)

    Room: Non Ac Standard Room

    3.0

    Not a good hotel. Definitely not in a convenient location

    shivaditya d.group

    The staff was not good. We paid full amount per night for a Non AC room. It was very small. The bed was hard. They didn't even come to clean the room for the three days of our stay.

    Travel Month: Oct 2019

    Room: Non Ac Standard Room

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