I booked a suite room at Octave Jamaica, Bangalore for a one-day stay, and it turned out to be one of the worst hotel experiences I’ve ever had. Despite booking a room meant for three people, we were provided with only one towel. When we asked for additional towels and an extra blanket, our requests were completely ignored.
The washroom was in a terrible condition—unclean, and most of the basic amenities were missing. There was no soap, no hand wash, no shampoo, and only one towel. To make matters worse, none of the fittings were functioning properly. The water provided for drinking tasted awful and didn’t feel safe to consume.
When we entered the room, it was filled with the smell of cigarettes, and the smell persisted throughout the stay. The lights were not functioning properly, and the ceiling fan was covered in dust, making it risky to even turn it on due to health concerns.
The staff behavior was also very disappointing—unresponsive, unhelpful, and indifferent to the problems we reported.
Overall, the condition of the suite was nowhere close to what was promised . I would not recommend this place to anyone looking for a clean, safe, and comfortable stay in Bangalore. Not worth the money at all.