The property's location on Sarjapur Main Road is a major highlight, providing easy access to nearby tech parks and amenities like Total Mall. While some guests praised the friendly staff and supportive service, many reviews noted poor cleanliness, unmaintained rooms, and inadequate amenities. Complaints included issues with broken air conditioning, lack of restaurant facilities, and limited breakfast options. Despite its strategic location, several guests expressed dissatisfaction with the overall experience, suggesting that maintenance and service quality need significant improvement.