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You are booking hotel for more than 30 days

Review Of Novotel Goa Dona Sylvia Resort0123401234

Cavelossim, Goa

    User Rating & Reviews

    • everyone
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    4.4
    Excellent

    1861 Ratings

    excellent
    61%
    very good
    25%
    average
    8%
    poor
    3%
    bad
    2%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 5
    • 3
    • 4
    • 4
    • 5
    • 2
    • 5

    Rating Categories

    • Hospitality4.4
    • Facilities4.4
    • Food4.3
    • Room4.4
    • Cleanliness4.5
    • Value For Money4.2
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    The property boasts a fantastic location just a short stroll from Cavelossim Beach, offering direct access to pristine sands and clear waters. Guests rave about the spacious, well-maintained villas and extensive amenities, including a large swimming pool, kids’ play area, and multiple dining options. The food is highly praised for its variety and taste. The attentive and friendly staff further enhances the experience, ensuring a memorable stay filled with relaxation and family-friendly activities.

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    Positive first
    3.0

    Average Stay

    gaurav r.family with 1 kid

    Small rooms which are not properly cleaned, No valet parking, Very old property. Most important that while having a meal we noticed bird ( crow) flying in a restaurant which I think is not good at such 5Star property.

    Travel Month: Aug 2025

    Room: Executive Villa King Room with Balcony

    Novotel Goa Dona Sylvia Resort has replied on Wed Sep 17 15:49:16 IST 2025

    Dear Gaurav, Greetings from Novotel Goa Dona Sylvia Resort! We appreciate your efforts of sharing your valuable feedback on this forum. We have also noted your concerns, which are being addressed to ensure our guests enjoys a comfortable stay with us. It will be our pleasure to welcome you back for another great stay in our hotel. Warm Regards, Dennis D'Costa

    5.0

    Excellent Stay

    sukriti r.group

    I recently stayed once again at Novotel Dona Sylvia Resort, Cavelossim, and every time I return, it feels like home by the sea. This was my fifth visit, and it only reaffirms why I keep coming back. The location itself is unbeatable – right on the peaceful Cavelossim beach, with the luxury of stepping out into golden sands and the sound of waves just a short walk away. What truly makes the experience special, however, is the people. Geeta from Guest Relations went out of her way to make sure our stay was comfortable and memorable. At check-in, Ruby welcomed us with such warmth that we instantly felt relaxed and cared for. During breakfast, Joyita and Piyali were always attentive, smiling, and quick to ensure we had everything we needed. The food deserves a special mention – thanks to Chef Ravinder, who makes every meal a delight, from the lavish breakfast spreads to the flavorful Goan specialties. Every visit here reminds me why this resort is my go-to destination in Goa: the perfect blend of great hospitality, excellent food, and a serene beachfront setting. Highly recommended to anyone looking for a peaceful yet luxurious Goan escape.

    Travel Month: Aug 2025 (4-Night Stay)

    Room: Boutique Villa King Room with Balcony

    Novotel Goa Dona Sylvia Resort has replied on Sat Aug 30 19:14:08 IST 2025

    Dear Sukriti, Greetings from Novotel Goa Dona Sylvia Resort! We are happy to receive your wonderful feedback on this forum. Your kind praises are the perfect source of our inspiration for our entire team. We are extremely thankful for all your special recommendations. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Dennis D'Costa

    2.0

    Not as good as expected

    chhavi u.family

    Location of the property is good. But Hospitality is 0, food - 0, rooms - 0. Wet floor inside room. You have to call them 2-3 times to remind one thing you asked. But they will call you many times to remind your checkout date and time

    Travel Month: Aug 2025

    Room: Boutique Villa King Room with Balcony

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    Novotel Goa Dona Sylvia Resort has replied on Sat Aug 30 19:17:46 IST 2025

    Dear Chhavi, Greetings from Novotel Goa Dona Sylvia Resort! We appreciate your efforts of sharing your valuable feedback on this forum Our constant endeavor is to ensure a satisfying guest experience and we regret failing to match your expectations. The details of your review have been shared with our team & we have already implemented corrective measures to avoid such occurrence in the future. The team assures to provide you with a true Novotel Goa Dona Sylvia Experience on your next visit. We sincerely look forward to the opportunity of serving you again in the near future. Warm Regards, Dennis D'Costa

    5.0

    Stay at Novotel

    harikrishnan r.family with 1 kid

    I had a wonderful stay at Novotel, Goa. The check-in was very smooth even though I arrived late at night around 11 pm. The staff were very welcoming and helpful. The resort is excellent – very clean, neat, and well maintained. Room service was quick and efficient, and I even got food delivered to my room late at night without any problem. Breakfast was really good with lots of variety. The restaurant has a wide menu and the food was delicious. All the staff members were polite, friendly, and always ready to help. Overall, it was a very pleasant experience and I would highly recommend Novotel, Goa to anyone looking for comfort, good food, and great service.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Executive villa Room with 2 Single beds , Garden Side

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    Novotel Goa Dona Sylvia Resort has replied on Sat Aug 30 19:19:28 IST 2025

    Dear Harikrishnan, Greetings from Novotel Goa Dona Sylvia Resort! We are thrilled to understand that you had a relaxing stay with us. Our motto is to provide the best in terms of guest satisfaction and your feedback reassures us that we are heading in the positive direction. We look forward to having you stay with us in the near future. Warm Regards, Dennis D'Costa

    3.0

    Average Stay

    rehal c.couple

    They gave our rooms 40mins after the checkin time and they kept calling multiple times right before checkout time

    Travel Month: Aug 2025

    Room: Executive Villa King Room with Balcony

    Novotel Goa Dona Sylvia Resort has replied on Sat Aug 30 19:18:53 IST 2025

    Dear Rehal, Greetings from Novotel Goa Dona Sylvia Resort! We appreciate your efforts of sharing your valuable feedback on this forum Our constant endeavor is to ensure a satisfying guest experience and we regret failing to match your expectations. The details of your review have been shared with our team & we have already implemented corrective measures to avoid such occurrence in the future. The team assures to provide you with a true Novotel Goa Dona Sylvia Experience on your next visit. We sincerely look forward to the opportunity of serving you again in the near future. Warm Regards, Dennis D'Costa

    5.0

    Excellent Stay

    kiran t.couple

    Hospitality and food are good. we like the pools and room maintenance. It is very near to beach and easily accessible.

    Travel Month: Aug 2025

    Room: Executive Villa King Room with Balcony

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    Novotel Goa Dona Sylvia Resort has replied on Wed Aug 20 13:49:47 IST 2025

    Dear Kiran, Greetings from Novotel Goa Dona Sylvia Resort! We are thrilled to understand that you had a relaxing stay with us. Our motto is to provide the best in terms of guest satisfaction and your feedback reassures us that we are heading in the positive direction. We look forward to having you stay with us in the near future. Warm Regards, Dennis D'Costa

    5.0

    Excellent Stay

    adarsh d.family with 1 kid

    overall good experience. food was delicious and ambience was very good......rooms were very near and spacious. cost was slightly high I feel

    Travel Month: Jul 2025

    Room: Executive Villa King Room with Balcony

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    Novotel Goa Dona Sylvia Resort has replied on Wed Aug 20 13:48:45 IST 2025

    Dear Adarsh, Greetings from Novotel Goa Dona Sylvia Resort! We are thrilled to understand that you had a relaxing stay with us. Our motto is to provide the best in terms of guest satisfaction and your feedback reassures us that we are heading in the positive direction. We look forward to having you stay with us in the near future. Warm Regards, Dennis D'Costa

    5.0

    Excellent Stay

    girish m.group

    wonderful property.. nice rooms and food.... super excellent staff... Harmanjit's tilak on welcome stayed for 3 days...Lol.. Very Good Experience 👍👍

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Executive villa Room with 2 Single beds , Garden Side

    Novotel Goa Dona Sylvia Resort has replied on Fri Aug 01 15:37:30 IST 2025

    Dear Girish, Greetings from Novotel Goa Dona Sylvia Resort! We are happy to receive your wonderful feedback on this forum. Your kind praises are the perfect source of our inspiration for our entire team. We are extremely thankful for all your special recommendations. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Dennis D'Costa

    5.0

    Excellent Stay

    jatin n.group

    Excellent monsoon holidays at Novotel. Ideally located on the beach with beautiful villas. Food was amazing too.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Executive Villa King Room with Balcony

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    Novotel Goa Dona Sylvia Resort has replied on Fri Aug 01 15:38:14 IST 2025

    Dear Jatin, Greetings from Novotel Goa Dona Sylvia Resort! Thank you for sharing your valuable feedback! It gives us immense pleasure to read such wonderful reviews from our esteemed guests like you. We will love to extend our hospitality once again for another delightful experience. Hope to see you soon! Warm Regards, Dennis D'Costa

    5.0

    Suni Kumar

    sunil k.couple

    We have delited much .we have enjoyed much. Food was also good. We have enjoyed breakfast much.good resort for stay.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Executive Villa King Room with Balcony

    Novotel Goa Dona Sylvia Resort has replied on Tue Jul 08 12:11:49 IST 2025

    Dear Suni, Greetings from Novotel Goa Dona Sylvia Resort! We are thrilled to understand that you had a relaxing stay with us. Our motto is to provide the best in terms of guest satisfaction and your feedback reassures us that we are heading in the positive direction. We look forward to having you stay with us in the near future. Warm Regards, Dennis D'Costa

    5.0

    Beautiful property, very well maintained, courteous staff.

    shweta t.couple

    We recently visited the property, stayed for 3N/4D and I must say it was an amazing experience throughout. The staff we came across - Ruby, Ismail, Abhishek and Dhanraj, they were so welcoming and courteous that their service made our stay even more enjoyable. We tried the restaurants- Seagull, Kurries & Kebabs, and the Bar area, and I must say not even a single food item or drinks disappointed us. Overall, it was a wonderful experience!

    Travel Month: Jun 2025

    Room: Executive Villa King Room with Balcony

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    Novotel Goa Dona Sylvia Resort has replied on Wed Jun 18 18:16:14 IST 2025

    Dear Shweta, Greetings from Novotel Goa Dona Sylvia Resort! We are happy to receive your wonderful feedback on this forum. Your kind praises are the perfect source of our inspiration for our entire team. We are extremely thankful for all your special recommendations. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Dennis D'Costa

    5.0

    Perfect Family Getaway Spot

    shivaprasad t.family with 1 kid

    A pleasant stay for families and friends with clean and tidy Beach villas, with stunning swimming pools, tropical landscaping gardens and private beach access . Property has several food options with 3 restaurants . overall experience is great and definitely good spot for a family vacation.

    Travel Month: Jun 2025

    Room: Executive Villa King Room with Balcony

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    Novotel Goa Dona Sylvia Resort has replied on Tue Jun 17 13:36:45 IST 2025

    Dear Shivaprasad, Greetings from Novotel Goa Dona Sylvia Resort! Thank you for sharing your valuable feedback! It gives us immense pleasure to read such wonderful reviews from our esteemed guests like you. We will love to extend our hospitality once again for another delightful experience. Hope to see you soon! Warm Regards, Dennis D'Costa

    5.0

    Excellent Stay

    sohil t.

    It was a excellent stay and good ambience and good staff. It was excellent

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Executive Villa King Room with Balcony

    Novotel Goa Dona Sylvia Resort has replied on Wed Jun 11 12:37:32 IST 2025

    Dear Sohil, Greetings from Novotel Goa Dona Sylvia Resort! We are thrilled to understand that you had a relaxing stay with us. Our motto is to provide the best in terms of guest satisfaction and your feedback reassures us that we are heading in the positive direction. We look forward to having you stay with us in the near future. Warm Regards, Dennis D'Costa

    5.0

    Ccertainly has repeat value

    pankaj m.family with 2 kids

    Stayed with family (including elderly parents) and thoroughly enjoyed the stay. Beautifully maintained property, great staff, fantastic food, easy access to a clean beach, a decent swimming pool and two very good restaurants just outside the hotel (in additions to the ones inside the hotel). Certainly has repeat value!!!

    Travel Month: May 2025 (3-Night Stay)

    Room: Boutique Villa King Room with Balcony

    Novotel Goa Dona Sylvia Resort has replied on Wed Jun 11 12:40:53 IST 2025

    Dear Pankaj, Greetings from Novotel Goa Dona Sylvia Resort! We are thrilled to understand that you had a relaxing stay with us. Our motto is to provide the best in terms of guest satisfaction and your feedback reassures us that we are heading in the positive direction. We look forward to having you stay with us in the near future. Warm Regards, Dennis D'Costa

    5.0

    Excellent Stay

    preetinder d.family with 1 kid

    Great location . best swimming pool in goa. on the beach location great view and cottages. very approcable shops outside and resturants. didn't want to go out

    Travel Month: May 2025 (4-Night Stay)

    Room: Boutique Villa King Room with Balcony

    Novotel Goa Dona Sylvia Resort has replied on Tue Jun 17 13:37:17 IST 2025

    Dear Preetinder, Greetings from Novotel Goa Dona Sylvia Resort! Thank you for sharing your valuable feedback! It gives us immense pleasure to read such wonderful reviews from our esteemed guests like you. We will love to extend our hospitality once again for another delightful experience. Hope to see you soon! Warm Regards, Dennis D'Costa

    4.0

    Family Bonding

    bimal r.family

    Location of the property is good and access to sea beach great. We enjoy the stay and play at beach. Very neat and clean beautiful beach. Food is good but sharing breakfast with group trip is problematic. Boy like Ismaili is very good

    Travel Month: Jun 2025

    Room: Boutique Villa Twin Room with Balcony

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    Novotel Goa Dona Sylvia Resort has replied on Tue Jun 17 13:37:59 IST 2025

    Dear Bimal, Greetings from Novotel Goa Dona Sylvia Resort! We are thrilled to understand that you had a relaxing stay with us. Our motto is to provide the best in terms of guest satisfaction and your feedback reassures us that we are heading in the positive direction. We look forward to having you stay with us in the near future. Warm Regards, Dennis D'Costa

    5.0

    Memorable stay at Novatel ,Goa

    bhavana p.family with 1 kid

    Lovely ambience, courteous staff, variety of delicious food, very comfortable and spacious rooms with all modern amenities. Private beach with easy accessibility is an icing on the cake

    Travel Month: May 2025

    Room: Executive Villa King Room with Balcony

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    Novotel Goa Dona Sylvia Resort has replied on Wed Jun 11 12:41:33 IST 2025

    Dear Bhavana, Greetings from Novotel Goa Dona Sylvia Resort! We are thrilled to understand that you had a relaxing stay with us. Our motto is to provide the best in terms of guest satisfaction and your feedback reassures us that we are heading in the positive direction. We look forward to having you stay with us in the near future. Warm Regards, Dennis D'Costa

    5.0

    Excellent Stay

    sangeeta k.family

    location, food & stay excellent. very comfortable rooms even for three adults in s room. breakfast spread is splendid. beach is very close by. pools & gym are good too. overall a leisure trip well spent in Novotel

    Travel Month: May 2025

    Room: Boutique Villa Twin Room with Balcony

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    Novotel Goa Dona Sylvia Resort has replied on Wed Jun 11 12:42:01 IST 2025

    Dear Sangeeta, Greetings from Novotel Goa Dona Sylvia Resort! We are thrilled to understand that you had a relaxing stay with us. Our motto is to provide the best in terms of guest satisfaction and your feedback reassures us that we are heading in the positive direction. We look forward to having you stay with us in the near future. Warm Regards, Dennis D'Costa

    5.0

    Excellent Stay

    atul b.family with 1 kid

    Fantastic property that offers a great value for money. Pleasant and courteous staff and an amazing location with direct private access to the beach. Beautiful pool as well.

    Travel Month: May 2025

    Room: Boutique Villa King Room with Balcony

    Novotel Goa Dona Sylvia Resort has replied on Wed Jun 11 12:42:37 IST 2025

    Dear Atul, Greetings from Novotel Goa Dona Sylvia Resort! We are thrilled to understand that you had a relaxing stay with us. Our motto is to provide the best in terms of guest satisfaction and your feedback reassures us that we are heading in the positive direction. We look forward to having you stay with us in the near future. Warm Regards, Dennis D'Costa

    3.0

    to expensive for the level of attitude and service

    couple

    Lot of miscommunication from hotel. Date of booking with a mistake, very expensive rate for early check in. In breakfast buffet rude employees said to me that I need to pay the breakfast when was included and they have insisted also in front of the evidences. If you order a la cart time that you need to wait is minimum 40 minutes!

    Travel Month: May 2025

    Room: Executive Villa King Room with Balcony

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    Novotel Goa Dona Sylvia Resort has replied on Thu May 08 15:28:21 IST 2025

    Dear Mayank, Greetings from Novotel Goa Dona Sylvia Resort! We appreciate your efforts of sharing your valuable feedback on this forum. We have also noted your concerns, which are being addressed to ensure our guests enjoys a comfortable stay with us. It will be our pleasure to welcome you back for another great stay in our hotel. Warm Regards, Dennis D'Costa

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