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You are booking hotel for more than 30 days

Review Of Naini R.R. Residency 0123401234

Sherwani, Nainital | 10 minutes walk to Nainital Lake

    User Rating & Reviews

    • everyone
    • family
    2.7
    Average

    63 Ratings, 30 Reviews

    excellent
    16%
    very good
    13%
    average
    24%
    poor
    24%
    bad
    24%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 1
    • 1
    • 2
    • 1
    • 5
    • 5
    • 2
    • 1

    Rating Categories

    • Location3.0
    • Cleanliness2.6
    • Value For Money2.5
    • Child Friendliness2.5
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    The property has received mixed reviews with some guests appreciating the cooperative staff and good location near the market and lake. However, major concerns persist regarding cleanliness, with many guests mentioning dirty rooms and bathrooms. Parking is a hassle, and some found the rooms too small with low ceilings, leading to discomfort. Service quality has been criticized, alongside issues with power outages, poor ventilation, and unpleasant odors, making the overall experience quite disappointing for several guests.

    Sort by:

    Positive first
    1.0

    Very poor

    pranab k.family

    Unhygienic, dirty room, no car parking facility, not good with family, water pressure low, will not recommend anyone.

    Travel Month: Jun 2024

    Room: Double Bedded Room

    5.0

    Wonderful stay

    prakash.business

    Room was cosy n bful, service was very good, staff was very cooperative, very close to market n lake. Thanks for the wonderful experience

    Travel Month: Sep 2023

    Room: Double Bedded Room

    Naini R.R. Residency has replied on Fri Sep 22 10:47:44 IST 2023

    Thanks for your feedback.

    2.0

    Poor Stay

    virendra v.

    Very bad service ЁЯШТ not hotel just like a dump yard his service not support staff behavior good so bad not clean his room in his hotel

    Travel Month: Jun 2023

    Room: Double Bedded Room

    • user photos

    Naini R.R. Residency has replied on Wed Sep 06 08:01:49 IST 2023

    Thanks for sharing your feedback.

    1.0

    Terrible Stay

    rajpal r.

    Very bad

    Travel Month: Jun 2023

    Room: Double Bedded Room

    Naini R.R. Residency has replied on Wed Sep 06 08:02:08 IST 2023

    Thanks for sharing your feedback.

    5.0

    Excellent Stay

    lakshay d.family

    Staff is very coorporative as we don't spend much time in room few things rooms are small tv not working rest is good they give you free wify

    Travel Month: Jun 2023

    Room: Double Bedded Room

    Naini R.R. Residency has replied on Fri Jun 30 16:13:44 IST 2023

    Dear guest, thanks for your feedback. Regards

    1.0

    Not worthy of money

    mohit.family

    The room was quite small in regard to the number of guests. Even the ceiling height was quite low which caused inconvenience. The worst thing was that we were asked to pay additional money over what we had already booked the room for which is not acceptable.

    Travel Month: Jun 2023

    Room: Double Bedded Room

    Naini R.R. Residency has replied on Fri Jun 30 16:18:49 IST 2023

    Dear guest,thank you for your feedback.we have already mentioned the room size in MMT site, plz always check room size . No additional money was asked for same room category (100 sq ft). it was for upgradation to family room of 200sq ft and if I remember it was upgraded free of cost.Regards

    2.0

    Poor Stay

    himanshi m.

    The staff was cooperative but the property was so bad. The room, bed and washroom was so dirty. We spend half of the night without electricity.

    Travel Month: Jun 2023

    Room: Double Bedded Room

    Naini R.R. Residency has replied on Wed Sep 06 08:02:32 IST 2023

    Thanks for sharing your feedback

    2.0

    Poor Stay

    rajesh r.

    Okay. The hotel was not good it was a home stay with lot of noise and very fay from naini lake. It was very difficult to reach and drive on a steep. Room were very smelly poor kitchen.

    Travel Month: Jun 2023

    Room: Double Bedded Room

    Naini R.R. Residency has replied on Tue Jun 20 21:48:00 IST 2023

    Thanks for your feedback, distance from Naini lake is 700mtrs.

    2.0

    Poor Stay

    vikas.

    Room service was not good, bedsheet was not clean, no proper ventilation, it was very bad experience

    Travel Month: Jun 2023

    Room: Double Bedded Room

    Naini R.R. Residency has replied on Tue Jun 20 21:48:43 IST 2023

    Thanks for your feedback, we will try to improve room service. Regards

    2.0

    The hotel food and service is not good

    manish k.family

    There is tray of service food is very dirty not hygiene we order the french fries and we got it after 40 minutes

    Travel Month: Jun 2023

    Room: Double Bedded Room

    Naini R.R. Residency has replied on Tue Jun 20 21:49:46 IST 2023

    Thanks for your feedback, we cook fresh food so it takes time. sorry for inconvenience. Regards

    4.0

    Good Stay

    himansu p.loyalty-iconfamily

    тЬия╕ПGood stay in Hotel.Staff are polite.Manager is a very warm-hearted person.Location of property is excellent.No more water problem now.But toilets needs improvement.

    Travel Month: Jun 2023

    Room: Double Bedded Room

    Naini R.R. Residency has replied on Thu Jun 15 16:05:32 IST 2023

    Dear guest, thanks for your valuable feedback. Wish to serve you soon. Regards

    3.0

    Thank you mm t

    faizan k.family

    Thank you make my trip & hotel naini are are residency room is good staff is good & food no taste money vast e thanks

    Travel Month: Jun 2023

    Room: Double Bedded Room

    Naini R.R. Residency has replied on Tue Jun 13 15:14:17 IST 2023

    Dear guest, Thanks for your feedback.

    1.0

    Terrible Stay

    mahendra s.

    рдмреЗрд╣рдж рдШрдЯреАрдпрд╛,рд▓реЛрдХреЗрд╢рди рдЯреНрд░рд╛реЕрдХ рдирд╣реА рд╣реЛрд░рд╣рд╛ рдерд╛ рд╣реЛрдЯрд▓ рдХреАрд╕реА рдФрд░ рдЬрдЧрд╣ рдереА рдФрд░ рд▓реЛрдХреЗрд╢рди рдХреАрд╕реА рдФрд░ рдЬрдЧрд╣ рдмрддрд╛рд░рд╣рд╛ рдерд╛. рд╣реЛрдЯрд▓ рдорд╛рд▓реАрдХ рдХрд╛ рдлреЛрди рдирд╣реА рд▓рдЧрд░рд╣рд╛ рдерд╛,рдХреБрдЫ рд╕рдордпрдмрд╛рдж рдорд╛рд▓реАрдХ рд╕реЗ рдХрд╛рдБрдЯреЕрдХ рд╣реВрдЖ рдлреАрд░рднреА рджреЗрдб рдШрдВрдЯреЗрдмрд╛рдж рдКрдирдХрд╛ рдЖрджрдореА рдЖрдпрд╛.рд╣реЛрдЯрд▓ рдкрд╣реЛрдЪрддреЗ рдкрд╣реЛрдЪрддреЗ рд░рд╛рдд 12 рдмрдЬрдЧрдпреЗ.рд░реБрдо рдХреЗ рд╡рд╛рд╢рд░реБрдо рдореЗ рдкрд╛рдгреА рдирд╣реА рдерд╛ рдмреЗрдбрд╢реАрдЯ,рдкреАрд▓реЛрдХрд╡рд░ рдмрд╣реЛрдд рдореИрд▓реЗ рдереЗ.рд░реБрдо рдореЗ рдмрд╣реЛрдд рдзреВрд▓ рдереА. рд░реБрдо рдХреА рдКрдЪрд╛рдИ рдмрд╣реЛрдд рдХрдо рдереА рдКрдкрд░ рдХреА рдЫрдд рд╕рд░ рд╕реЗ рдЯрдХрд░рд╛ рд░рд╣реА рдереА.рд╕реБрдмрд╣ рд╕реВрдмрд╣ 2 рдШрдВрдЯреЗ рд▓рд╛рдИрдЯ рдирд╣реА рдереА рдФрд░ рд╕реНрдЯрд╛рдл рдХреВрдЫрднреА рд╕реВрдиреНрдиреЗ рддреИрдпреНрдпрд╛рд░ рдирд╣реА рдерд╛.

    Travel Month: Jun 2023

    Room: Double Bedded Room

    • user photos
    • user photos

    Naini R.R. Residency has replied on Tue Jun 13 15:15:20 IST 2023

    Dear guest, thanks for your feedback.plz use Google map location in future.

    3.0

    Average Stay

    yogesh k.

    The stay was decent. Like room was not much spacious. The hotel was good but did not match the price. Parking was a issue. Hotel staff was not reachable on the number provided when i called a day before.

    Travel Month: May 2023

    Room: Double Bedded Room

    Naini R.R. Residency has replied on Tue Jun 13 15:15:50 IST 2023

    Dear guest, thank you for your feedback. Regards

    1.0

    Terrible Stay

    rajbir s.family

    Very very bed hotel rooms are very small and full of smell, beds are so dirty and full of cockroach, toilet are very small and full of smell, cleaner staff are very ugly work he use same brush to clean toilet and washbasin. Uuuhhh, and also use broom to clean bedsheet, bed sheet are so old and dirty and blanket. So bed and full of other person heai and dust i can't use, dinner area very small and near reception counter, and proximity common toilet where hotel staff use continuously during lunch or dinner and smell come to your dinner table uhhhh, we are booked for three night but we checked out 1 day before. Hotel area like a city colony children are shouting every-time and no window or view, in front of your balcony building like a labour's stay and street also. Very very bad

    Travel Month: May 2023

    Room: Double Bedded Room

    Naini R.R. Residency has replied on Tue Jun 13 15:16:51 IST 2023

    Dear guest thank you for your feedback, we have fired the cleaning person. Regards

    1.0

    Terrible Stay

    vivek s.

    Owner behaviour was really very rude and intolerable. Facilities was like garbage nothing was working properly even electricity was not there sometimes. I don't prefer to stay here.

    Travel Month: May 2023

    Room: Double Bedded Room

    Naini R.R. Residency has replied on Tue Jun 13 15:23:38 IST 2023

    Dear guest, thank you for your feedback, it is illogical to expect a five star hotel facilities in a budget property. Regards

    5.0

    Excellent Stay

    ashu g.

    It was nice experience good stay nearby mall road staff was good neat and clean room.

    Travel Month: May 2023

    Room: Double Bedded Room

    Naini R.R. Residency has replied on Tue Jun 13 15:17:29 IST 2023

    Dear guest, thank you for your feedback, wish to serve you soon in future. Regards

    3.0

    Average Stay

    niteen l.

    Hotel staff was very helpful. But need to renovate the hotel as bed quality was very poor. It has no ceiling fan in the room. Hotel location is also near to mall road. Rooms are very small.

    Travel Month: May 2023

    Room: Double Bedded Room

    Naini R.R. Residency has replied on Tue Jun 13 15:20:46 IST 2023

    Dear guest, thank you for your feedback, we have renovated almost all beds. We provide extra fan on request without any extra cost. Wish to serve you soon in future. Regards

    3.0

    Average Stay

    manoj n.

    Rooms are very small and food options are very less.

    Travel Month: May 2023

    Room: Double Bedded Room

    Naini R.R. Residency has replied on Tue Jun 13 15:21:14 IST 2023

    Dear guest thank you for your feedback. Regards

    3.0

    Average Stay

    hemant s.

    1 km from naini lake, staff was helpful, but cleaning was a issue, food is also good, flush was not working. Safe for family, price is ok, if they clear cleaning issue then it will be a good stay

    Travel Month: May 2023

    Room: Double Bedded Room

    Naini R.R. Residency has replied on Sat May 27 15:54:03 IST 2023

    Sir thanks for your stay n feedback, will check with staff regarding cleaning. Thanks

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