Guests have mixed feelings about this property. On the downside, many reviews highlight persistent cleanliness issues, with dirty rooms and inadequate toiletries like towels and soap. Some folks also faced challenges with the fan and customer service. On the brighter side, several guests appreciated the comfortable atmosphere, clean rooms, and supportive staff. It's conveniently located near restaurants and shops, making it easy to explore Munnar. A few reviews mention a hassle-free check-in process and reasonable prices.