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Review Of Mercure Chennai Sriperumbudur - An Accor Brand

Oragadam, Chennai | 43.3 km from city centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.2
    Very Good

    116 Ratings

    excellent
    49%
    very good
    31%
    average
    10%
    poor
    5%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 5
    • 5
    • 5
    • 5
    • 4
    • 4
    • 5
    • 5

    Rating Categories

    • Hospitality4.3
    • Facilities4.4
    • Food4.3
    • Room4.1
    • Cleanliness4.4
    • Value For Money3.7
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Premium amenities like a fantastic swimming pool, neat rooms, and excellent dining options are highlights of this property.
    • Guests appreciate the courteous and helpful staff, ensuring a pleasant stay.
    • The location is ideal for business travelers, being close to the automotive industry hub.
    • Breakfast quality receives high praise, showcasing a variety of tasty options.
    Read more

    Sort by:

    Positive first
    5.0

    Excellent Stay

    malvika s.group

    we had a very good experience right from booking till departure. particularly Akshara and Bharati helped a lot. restaurant and food quality was very good. enjoyed the stay.

    Travel Month: Oct 2025

    Room: Superior room

    5.0

    Excellent Stay

    ajay b.business

    The hotel is located on the main road and is close to my place of work. Food was good and the staff very couteous. Rooms are very comfortable.

    Travel Month: Feb 2025

    Room: Privilege room

    Mercure Chennai Sriperumbudur - An Accor Brand has replied on Tue Feb 11 15:02:21 IST 2025

    Dear Mr. Ajay, Thank you for your wonderful review! We're delighted to hear that our hotel's location, food, staff, and rooms all met your expectations. We're especially pleased that our proximity to your workplace made your stay convenient and comfortable. We appreciate your 5-star rating and look forward to welcoming you back again soon! Best regards, Vivek Sudanthirapandian General Manager

    5.0

    Excellent Stay

    venkatesh s.loyalty-iconfamily

    Had a comfortable stay with spouse and kids. Kids enjoyed the playstation i enjoyed the dining and room.

    Travel Month: Dec 2024

    Room: Superior room

    Mercure Chennai Sriperumbudur - An Accor Brand has replied on Tue Jan 07 16:19:16 IST 2025

    Dear Mr. Venkatesh, Thank you for sharing your wonderful family experience with us! We're thrilled to hear that everyone had a great time - from the kids enjoying the PlayStation to your enjoyable dining and room experience. We're glad our hotel could provide a comfortable and entertaining stay for your whole family. We appreciate your kind words and look forward to welcoming you all back again soon! Best regards, Vivek Sudanthirapandian, General Manager

    4.0

    Good experience

    zhen y.loyalty-iconbusiness

    The hotel is convenience for industry trip and the service is good, breakfast coffee is good, will consider to stay again if travel n ex time

    Travel Month: Dec 2024

    Room: Superior room

    5.0

    Excellent Stay

    rajesh s.business

    Stay and services were comfortable. Would like to stay once more if given a chance to visit required work.

    Travel Month: Oct 2024

    Room: Superior room

    Mercure Chennai Sriperumbudur - An Accor Brand has replied on Thu Nov 07 12:29:05 IST 2024

    Dear Rajesh Sinha, It has been our pleasure to welcome you at Mercure Chennai Sriperumbudur and we thank you for sharing feedback about your recent visit. We look forward to welcome you again with us at Mercure; and we hope your next visit will be as pleasant as the previous one.

    5.0

    Our stay at mercure

    sridhar g.loyalty-icongroup

    We’re group of people stayed at mercure for an overnight. Entire group experience shared the same feeling. Hotel ambience, rooms, food all are good

    Travel Month: Sep 2024

    Room: Superior room

    Mercure Chennai Sriperumbudur - An Accor Brand has replied on Tue Oct 15 17:56:44 IST 2024

    Dear Sridhar Gumdavelly, It has been our pleasure to welcome you at Mercure Chennai Sriperumbudur and we thank you for sharing feedback about your recent visit. We look forward to welcome you again with us at Mercure; and we hope your next visit will be as pleasant as the previous one.

    3.0

    Good property but need maintenance

    puneesh l.business

    Property is good but need maintenance waterjet in washroom was leaking all the time wifi never worked for me - they tried their best breakfast choices are limited and aesthetics missing

    Travel Month: Aug 2024

    Room: Superior room

    Mercure Chennai Sriperumbudur - An Accor Brand has replied on Wed Oct 16 11:32:28 IST 2024

    Dear Puneesh Lamba, It has been our pleasure to welcome you at Mercure Chennai Sriperumbudur and we thank you for sharing feedback about your recent visit. Your feedback has been duly noted by us, and rest assured it will be taken up with the concerned department and addressed suitably. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future and I would like to reiterate our commitment to high service standards.

    4.0

    Good property!

    vishwas v.couple

    The property is well maintained with neat rooms. The location is suited for business visitors with it close to the sip-cot area. The food leaves a little more to be desired with it catering mainly to foreign guests, the indians might be a little disappointed with the spread & spice levels. The swimming pool is great, overall a pretty decent hotel to stay.

    Travel Month: Aug 2024

    Room: Superior room

    Mercure Chennai Sriperumbudur - An Accor Brand has replied on Wed Aug 07 18:58:32 IST 2024

    Dear Mr. Vishwas Vaidyanathan, Thank you for taking the time to share your feedback regarding your recent stay at Mercure Chennai Sriperumbudur. We are delighted to hear that you found our property well-maintained and appreciated the neat rooms and convenient location, especially for business visitors near the SIPCOT area. We are pleased that you enjoyed our swimming pool and found our hotel to be a decent place to stay overall. However, we regret to hear that our food offerings did not fully meet your expectations. We understand that catering primarily to foreign guests may have left some of our Indian guests disappointed with the spread and spice levels. Your comments are invaluable to us, and we will certainly take them into consideration as we work to improve our menu to better cater to all our guests’ preferences. Your feedback helps us enhance our services, and we truly appreciate your insights. We hope to have the pleasure of welcoming you back in the future and providing you with an even better experience. Warm regards, Ujjwal Shekhar Front Office Manage

    4.0

    Overall experience was good, you can stay if you are near oragadam. Staff wad

    abhishek k.solo

    Found on make my trip, food was good amenities was little less, and service was good. In room amenities can be increased.

    Travel Month: Jul 2024 (6-Night Stay)

    Room: Superior room

    Mercure Chennai Sriperumbudur - An Accor Brand has replied on Wed Aug 07 19:05:01 IST 2024

    Dear Mr. Abhishek Kumar Singh, Thank you for sharing your feedback regarding your recent stay at Mercure Chennai Sriperumbudur. We are pleased to hear that you had a good overall experience and found our location near Oragadam convenient. We are glad that you enjoyed the food and appreciated the service provided by our staff. However, we regret that the amenities did not fully meet your expectations. Your suggestion to increase in-room amenities is valuable to us, and we will certainly consider it as we strive to enhance our guests’ experience. Your feedback is important to us, and we appreciate you taking the time to share your thoughts. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay. Warm regards, Ujjwal Shekhar Front Office Manage

    4.0

    Good Stay

    atul k.business

    Hotel location is very good and food quality is very good, service excellence, property's is very good and big overall good.

    Travel Month: Jul 2024

    Room: Superior room

    Mercure Chennai Sriperumbudur - An Accor Brand has replied on Wed Aug 07 19:08:59 IST 2024

    Dear Mr. Atul Khanapurkar, Thank you for taking the time to share your feedback regarding your recent stay at Mercure Chennai Sriperumbudur. We are delighted to hear that you had a good stay and found our location, food quality, and service to be excellent. We are pleased that you appreciated the size and quality of our property. Your positive comments are greatly appreciated and will be shared with our team to continue motivating them to provide exceptional service. Your feedback is important to us, and we are glad to know that we met your expectations. We look forward to welcoming you back in the future and providing you with another enjoyable stay. Warm regards, Ujjwal Shekhar Front Office Manager

    4.0

    Good Stay

    koushik m.loyalty-iconsolo

    The stay was good. The room was great. Self sufficient hotel with dining and bar. The location is in an industrial area with no other restaurants or dining place around. Staffs were courteous and helpful.

    Travel Month: Jul 2024

    Room: Privilege room

    Mercure Chennai Sriperumbudur - An Accor Brand has replied on Mon Jul 15 16:37:20 IST 2024

    Dear Koushik Mukherjee, We very much appreciate your comments regarding your stay at the Mercure Chennai Sriperumbudur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

    5.0

    Superb business hotel

    jaya r.loyalty-iconbusiness

    We had a pleasant stay. The check-in to check-out experience a smooth operation. Facilities are classy. Overall nice stay.

    Travel Month: Jun 2024

    Room: Superior room

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    Mercure Chennai Sriperumbudur - An Accor Brand has replied on Wed Aug 07 19:12:44 IST 2024

    Dear Mr. Jaya Raju, Thank you for sharing your wonderful feedback regarding your recent stay at Mercure Chennai Sriperumbudur. We are thrilled to hear that you had a pleasant stay and that your check-in to check-out experience was smooth and seamless. We are delighted that you found our facilities to be classy and enjoyed your overall stay. Your positive comments are greatly appreciated and will be shared with our team to continue motivating them to provide exceptional service. Your feedback is important to us, and we are glad to know that we met your expectations. We look forward to welcoming you back in the future and providing you with another superb stay. Warm regards, Ujjwal Shekhar Front Office Manager

    3.0

    An average quality hotel

    puneesh l.business

    Property is good breakfast is average dinner is good but replenishing in buffet take ages air conditioning in my room was not working and they could not repair it. Had to sleep as it is ni lounge

    Travel Month: Apr 2024

    Room: Executive Suite

    Mercure Chennai Sriperumbudur - An Accor Brand has replied on Wed Oct 16 11:37:40 IST 2024

    Dear Puneesh Lamba, It has been our pleasure to welcome you at Mercure Chennai Sriperumbudur and we thank you for sharing feedback about your recent visit. Your feedback has been duly noted by us, and rest assured it will be taken up with the concerned department and addressed suitably. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future and I would like to reiterate our commitment to high service standards.

    5.0

    Excellent Stay

    punyashil g.loyalty-iconbusiness

    It’s quite costly hotel to live in… but it’s serves you best experience and it is best for foreigners

    Travel Month: Feb 2024

    Room: Privilege room

    Mercure Chennai Sriperumbudur - An Accor Brand has replied on Wed Oct 16 11:35:35 IST 2024

    Dear Punyashil Gedam, It has been our pleasure to welcome you at Mercure Chennai Sriperumbudur and we thank you for sharing feedback about your recent visit. We look forward to welcome you again with us at Mercure; and we hope your next visit will be as pleasant as the previous one.

    2.0

    Poor

    akshay k.loyalty-iconbusiness

    Poor hospitality, limited dining options, ac in the room was inefficient and the bathrooms are tiny. Not very star-hotel.

    Travel Month: Dec 2023 (4-Night Stay)

    Room: Classic room

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    5.0

    Excellent Stay

    vijay b.loyalty-iconcouple

    Rooms were really good. Staff are courteous. Though it's in industrial area but we had lot of relaxing time over there

    Travel Month: Dec 2023

    Room: Classic room

    3.0

    Location is good

    ankit k.loyalty-iconsolo

    Room facility is not up to the mark and service is ok. Less attention on the guest. Spending this much of amount doesn’t make any sense.

    Travel Month: Oct 2023

    Room: Superior room

    1.0

    Hospitality

    vikash.loyalty-iconbusiness

    Hospitality was very poor, food quality was not good even though the room wasn't cleaned properly. Water

    Travel Month: Sep 2023

    Room: Superior room

    3.0

    Internet speed.

    umesh k.loyalty-icon

    Internet service is really bad. Every day struggling to get office things done. Breakfast local food option are very less in terms of cost

    Travel Month: Aug 2023 (5-Night Stay)

    Room: Superior room

    5.0

    Excellent Stay

    gopalakrishnan r.

    Stay was comfortable! i got an upgrade to suite. Staffs were very humble and friendly. Breakfast option was good. For sure will try to accommodate if my travel brings me back.

    Travel Month: Jul 2023

    Room: Superior room

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