The property is well maintained with neat rooms. The location is suited for business visitors with it close to the sip-cot area. The food leaves a little more to be desired with it catering mainly to foreign guests, the indians might be a little disappointed with the spread & spice levels. The swimming pool is great, overall a pretty decent hotel to stay.
Mercure Chennai Sriperumbudur - An Accor Brand has replied on Wed Aug 07 18:58:32 IST 2024
Dear Mr. Vishwas Vaidyanathan,
Thank you for taking the time to share your feedback regarding your recent stay at Mercure Chennai Sriperumbudur. We are delighted to hear that you found our property well-maintained and appreciated the neat rooms and convenient location, especially for business visitors near the SIPCOT area.
We are pleased that you enjoyed our swimming pool and found our hotel to be a decent place to stay overall. However, we regret to hear that our food offerings did not fully meet your expectations. We understand that catering primarily to foreign guests may have left some of our Indian guests disappointed with the spread and spice levels. Your comments are invaluable to us, and we will certainly take them into consideration as we work to improve our menu to better cater to all our guests’ preferences.
Your feedback helps us enhance our services, and we truly appreciate your insights. We hope to have the pleasure of welcoming you back in the future and providing you with an even better experience.
Warm regards,
Ujjwal Shekhar
Front Office Manage