Review Of Mayfair Lake Resort

Mayfair Lake Resort

Dear Pratik Maitra, We're pleased to understand that you had a brilliant experience at our place! Our team strives to deliver top-quality service and it's always wonderful to realize that our efforts were well received. It’s great to hear that you enjoyed our Chenna Poda, making this local delicacy a highlight of someone's visit is definitely thrilling to hear! Incorporating a pan store in our premise was intended to provide our guests with convenience and taste, and we're glad to know it hit the mark for you. It will be our privilege to serve you again. Don’t forget to try more of our unique offerings on your next visit! Regards, Resort Manager Ankur Sal

Mayfair Lake Resort

Dear Ashok Kumar Patra, We appreciate you taking the time to share your feedback. It's nice to hear that you were happy with our accommodation and support staff. We aim to provide the best services possible to all of our guests. We understand that you found the food to be just average. We're always looking to improve, so your comments will be taken into consideration. Delivering excellent dining experiences consistently is a priority for us, so we strive to fine-tune our services. We look forward to seeing you again and having an opportunity to serve you better. Regards, Resort Manager Ankur Sal

Mayfair Lake Resort

Dear Rishabh Suri, We're so glad to hear that you enjoyed your experience from start to finish. Hearing that you found everything from our welcome drinks to our farewells pleasing warms our hearts. Knowing that we could enhance your experience and make it pleasurable truly encourages us. We're constantly striving to ensure that every experience is unique, enjoyable, and effortless for our valued guests like you. We look forward to continually serving you with the same level of care and dedication during your future visits. See you soon and let's continue to make more remarkable and memorable experiences together! Regards, Resort Manager Ankur Sal

Mayfair Lake Resort

Dear Mr. Rashmi Ranjan Behera, We are pleased that you found our facility delightful and enjoyed our food. We take note of your feedback about the verdant surroundings and glad that you appreciated our efforts to provide a serene, nature-filled environment for our guests. We regret to hear about the issues you encountered with our reception staff. We will ensure all necessary training is given to improve our billing process and customer interaction. Rest assured, we will not let this slide and strive to rectify this promptly. Regarding the GST invoice, we do provide GST invoices, however due to procedural constraints, alterations post-generation can be challenging. We apologize for any inconvenience and frustration our lapses may have caused you. For any further queries, do not hesitate to contact our management and we will take immediate action. This feedback will be a cornerstone for our improvement and we look forward to serving you better on your next stay with us. Regards, Resort Manager Ankur Sal

Mayfair Lake Resort

Dear Shekhar Kumar, We're so pleased to receive your fantastic review! Our top priority is to ensure our guests feel welcome, comfortable, and valued in our accommodations, so we're delighted to hear we hit the mark! It's wonderful to know that you appreciated the design and hygiene of our rooms as well as the attentive service of our team, especially Shorya our duty manager. We're also glad you enjoyed our breakfast offerings and the tea counter. Our team pours a lot of effort into maintaining our property and ensuring our guests have a delightful stay, so your positive feedback is greatly appreciated. We look forward to hosting you again for another fantastic experience! Regards, Resort Manager Ankur Sal

Mayfair Lake Resort

Dear Aneesh A, We're thrilled to hear you had a memorable experience at Mayfair Lake Resort, Raipur. It pleases us greatly to learn that our diverse food palate was up to your liking and the rooms added to your comfort. We always strive to maintain an ambiance that assures tranquility and your positive remarks on that front indicate that we succeeded. Our staff will be delighted with the special mention, it’s always encouraging to hear from appreciative guests. We are glad that our resort lived up to your expectation in terms of comfort, elegance, and hospitality. We aim to provide an enjoyable and satisfying experience for all of our guests, and we're happy to learn we hit the mark for you. We would always welcome the opportunity of serving you again on your future travels. Regards, Resort Manager Ankur Sal

Mayfair Lake Resort has replied on Sat Aug 23 00:02:39 IST 2025

Dear ruchi rath, We're truly sorry to hear about your unfortunate experience at our facility. Such instances are not acceptable and it's truly concerning to hear that you had such an experience. We take issues related to cleanliness and hygiene very seriously and the presence of a rat in your room is indeed alarming. We also understand that our team's slow response only added to your inconvenience. Our service standards mandate prompt attention to all customer needs, and it appears that we fell short in your case. We also regret that your request for luggage pickup was overlooked. In response to your feedback, we have taken immediate action to ensure that this does not happen in the future. Our cleanliness and hygiene standards have been reinforced among all our staff and we've implemented strict quality control measures. Furthermore, we're revisiting our staff training programs to ensure swift and effective assistance to all future requests. We know that we cannot undo your experience but would appreciate a chance to serve you again in the future, promising improvement and better service. We remain committed to provide WOW guest experience. Regards, Resort Manager Ankur Saluja

Mayfair Lake Resort

Dear arpit jain, We appreciate your feedback and we're pleased to hear that you enjoyed our property's location and ambiance. Your constructive comments regarding the size of our lobby area have been taken into account. We always strive to offer a comfortable and pleasant environment for all our guests, and the input we receive plays an essential role in this. We have forwarded your comments to our management team to address this specific area. Rest assured, we are always working on improving our services and premises. We hope that you will choose our property for your future visits as we are eager to serve you better next time. Regards, Resort Manager Ankur Sal

Mayfair Lake Resort

Dear ABHIRUUP SNEH, We're glad to know that you enjoyed your staycation and found our service to be wonderful. Jaya is indeed a great asset to our team, and we're happy to hear that she added value to your experience with us. It's also great to learn that our culinary delights lived up to your expectations. Your feedback truly motivates us to keep delivering superior quality services to all our guests. We look forward to your next visit! Regards, Resort Manager Ankur Sal

Mayfair Lake Resort

Dear Sulabh Kulshrestha, We're thrilled to hear that our property met your expectations and contributed to an enjoyable family vacation! It's great to know that the variety and quality of our food satisfied your palate and that you appreciated both our veg and non-ve options. Your positive feedback about our staff is equally heartening as we strive to provide high quality service and maintain a cooperative and helpful attitude at all times. We take pride in creating a warm, welcoming environment for all our guests and we're glad this proved true for your stay with us, earning us a high rating from you. Going forward, we hope to continually meet or exceed your standards and make every stay even more enjoyable than the last one. We look forward to welcoming you and your family back soon! Regards, Resort Manager Ankur Sal

Mayfair Lake Resort

Dear Ashutosh Singh, We're truly sorry to learn about your recent experience at the Mayfair Resort, Raipur. We understand the discomfort mosquitoes can cause and we're working to implement more stringent pest control strategies. Your points about the staff's indifference and responsiveness are serious, too, and we have taken it up with the concerned department for necessary review and action. With regards to room quality, and service standards, your feedback provides us crucial insights which will certainly help us to improve. We admit we fell short in providing the luxurious and relaxing stay you expected but we remain steadfast and committed to better improve our services. Your experience is absolutely not representative of the quality we strive to maintain here at Mayfair Resort. We're sorry that you feel you've not received value for money, and we hope you'll give us another chance to make a better impression. Your patronage is important to us and we would love to serve you better in future. Regards, Resort Manager Ankur Sal

Mayfair Lake Resort

Dear Subrat Satapathy, We're delighted to hear that you enjoyed your stay at Mayfair Lake Resort. It's great to know that our ambiance and service quality met your expectations. Your feedback regarding the speed of our room service is valued and will definitely be considered in our continuous effort to enhance our services. Your satisfaction is very important to us, and as such, finding ways to improve all aspects of our resort experience is always high on our list. We look forward to welcoming you back soon for an even better stay! Regards, Resort Manager Ankur Sal

Mayfair Lake Resort has replied on Fri Sep 05 15:26:05 IST 2025

Dear Ajay Singh, We are glad to know that you enjoyed your stay at our property. We are committed to creating a warm and inviting atmosphere for our guests and we are thrilled to hear your positive feedback on our service and atmosphere! We acknowledge your concern about the food prices. Our culinary team strives to use the best quality ingredients for our guests and provide a variety of both local and international options. This provision can sometimes make our prices seem higher but rest assured, we continuously benchmark our prices to ensure we are competitive. Still, we value your input and will certainly take it into account in our ongoing effort to improve our services. We hope to have more opportunities to serve you and your family in the future. Regards, Resort Manager Ankur Saluja

Mayfair Lake Resort has replied on Fri Sep 05 15:26:14 IST 2025

Dear kohina gupta, We're overjoyed to hear that you had a fantastic stay with us. It's pleasing to know our accommodation was well-equipped to your satisfaction and you had a pleasant experience with your family. We strive to provide the best possible for all our guests, so they feel comfortable just like at home. Your kind words about Jaya's service is highly appreciated and will certainly be shared with her. It serves as a great source of motivation for our team. Please know that your compliment will only encourage us to keep up our efforts in providing excellent service. We are looking forward to your next stay with us for another wonderful experience. Regards, Resort Manager Ankur Saluja

Mayfair Lake Resort has replied on Fri Sep 05 15:26:24 IST 2025

Dear DALIP SESODIA, We are absolutely thrilled to hear about your exceptional experience at our property. It's great to know that you found the facilities and grounds well kept. Recognizing your prominent satisfaction with the culinary offerings makes us rejoice, as we're dedicated to providing a diverse range of high-quality delicacies. Your accolade about 'worth staying' means a lot to us, boosting our determination to ensure every guest has a memorable stay. We eagerly anticipate your return, promising to continue exceeding your expectations with our service in future. Regards, Resort Manager Ankur Saluja

Mayfair Lake Resort has replied on Fri Sep 05 15:26:35 IST 2025

Dear Sanjay Saini, We're delighted to hear that you and your family enjoyed your stay with us and found our accommodations to be nice and comfortable. When it comes to our charges for additional guests, they are indeed aligned with that of getting an additional room. We do this in order to maintain the comfort and optimum experience for all our guests. We understand that from a cost perspective this might not seem beneficial, but we assure you that this helps us deliver quality services without overloading our amenities. However, we truly appreciate your feedback and will most certainly ponder upon it in our future pricing considerations. We hope to have the opportunity to host you again in the future for another memorable stay. Regards, Resort Manager Ankur Saluja

Mayfair Lake Resort has replied on Fri Sep 05 15:26:45 IST 2025

Dear Yogesh Singh, We're glad to hear that you found our location convenient and the environment pleasing. It makes us happy to know that you had a seamless experience in finding transport and other necessary items to explore the city. Your positive feedback motivates us to keep working hard to provide an effortlessly enjoyable experience to all our guests. We hope to continue being your choice of stay in Raipur. Looking forward to welcoming you back soon. Regards, Resort Manager Ankur Saluja