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Review Of Mastiff Hotel Dalhousie

Banikhet, Dalhousie | 11.9 km from city centre

    User Rating & Reviews

    • everyone
    • couple
    • family
    4.3
    Excellent

    36 Ratings, 21 Reviews

    excellent
    53%
    very good
    28%
    average
    14%
    poor
    6%
    bad
    0%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 4
    • 5
    • 5
    • 4
    • 5
    • 5
    • 5
    • 2

    Rating Categories

    • Facilities4.7
    • Food3.7
    • Cleanliness4.8
    • Value For Money4.5
    • Child Friendliness4.0
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    Review Summary

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    The property boasts an excellent location with stunning views and clean, spacious rooms. Guests appreciate the tasty, homely food and the charming ambience. The staff is known for being polite, cooperative, and quick to assist. With great service and a pleasant atmosphere, visitors enjoy a comfortable stay, making it a delightful choice for travelers.

    Sort by:

    Positive first
    4.0

    Good Stay

    family with 1 kid

    property's location was excellent and the after room upgradation window view was also awesome food was nice prepared and served. no extra masalas used and nice homely taste. buffet was also excellent hotel has interriors and lavish furniture. service and hotel staff was also polite. I would love to go there again.

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Superior Non AC Room

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    5.0

    Excellent Stay

    piyush j.loyalty-iconfamily

    Hotel is good, rooms are good, food is very good, just the distance from subhash chowk is bit high.

    Travel Month: Jan 2025 (3-Night Stay)

    Room: Superior Non AC Room

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    5.0

    Great Stay

    balraj a.loyalty-iconcouple

    Stay was good. Staff was extremely hospitable. The rooms were clean and comfortable. Easy to find and got a good parking space as well

    Travel Month: Dec 2024

    Room: Deluxe

    5.0

    Nice experience

    deepak g.family

    Property is easily accessible neat and clean room nice ambience good hospitality, stay is very pleasant

    Travel Month: Jun 2024

    Room: Superior Non AC Room

    5.0

    Excellent Stay

    naveen k.

    Hotel rooms were quite clean and service was also upto the mark

    Travel Month: Jun 2024

    Room: Premier

    5.0

    Excellent Stay

    rajbir s.

    Very good experience.Nice and comfortable stay.The staff was very cooperative .Neat and clean hotel.The food was good.

    Travel Month: Jun 2024 (3-Night Stay)

    Room: Superior Non AC Room

    2.0

    Poor Stay

    poonam s.loyalty-iconfamily

    Hi we stayed for 2 nights. Hospitality was very poor, it seems like hotel staff do not care about guests. They do not put your luggage in the car when you checkout. Neither they say thank you for your stay very unprofessional behaviour. Hi i stayed for two nights at mastiff dalhousie. I don't like their hospitality at all. They don't even put our luggage in the car at the time of check out not even showing some gratitude by saying thank you at the time of check out. Very unprofessional behaviour. This hotel doesn't deserve to get a very good rating on make my trip.

    Travel Month: Jun 2024

    Room: Family

    5.0

    Excellent Stay

    supriya d.loyalty-icon

    At mastiff we had an amazing experience. Clean rooms, good food and very friendly staff. Also the location is good, non crowded surroundings. The staff gave us good guidance regarding tourist places and assisted us in making day plans. Breakfast was also good.

    Travel Month: May 2024

    Room: Superior Non AC Room

    4.0

    Good Stay

    tarunbir s.family

    Locatrion 20 min away from gandhi chowk dalhousie. Rooms neat and clean. Great ambience staff cooperative. ,

    Travel Month: Mar 2024

    Room: Superior Non AC Room

    Mastiff Hotel Dalhousie has replied on Mon May 20 13:05:47 IST 2024

    Dear Mr. Singh, Namaste! thank you for choosing mastiff Dalhousie as a preferred hotel to stay in Dalhousie, we are happy to hear that we have exceeded your expectations during your stay with us. We appreciate your valuable comment on ambiance, cleaning & food. It has been an excellent source of inspiration for all of us to strive for the best. We are looking forward to seeing you more often at mastiff Dalhousie. Stay safe, stay healthy warm regards Amit Sharma

    5.0

    Awesome stay experience

    tarandeep s.family

    Location is easy to find and food was good, and amenities was top notch and service was also v good and cooperative staff-value for money-

    Travel Month: Mar 2024

    Room: Deluxe

    Mastiff Hotel Dalhousie has replied on Mon May 20 13:06:16 IST 2024

    Dear Mr. Singh, Namaste! thank you for choosing mastiff Dalhousie as a preferred hotel to stay in Dalhousie, we are happy to hear that we have exceeded your expectations during your stay with us. We appreciate your valuable comment on ambiance, cleaning & food. It has been an excellent source of inspiration for all of us to strive for the best. We are looking forward to seeing you more often at mastiff Dalhousie. Stay safe, stay healthy warm regards Amit Sharma

    4.0

    Good Stay

    amarjit s.family

    Nice and we'll maintained Rooms , Staff are polite humble and co-operative.......,View Scenery are Awesome 👌

    Travel Month: Mar 2024

    Room: Premier

    Mastiff Hotel Dalhousie has replied on Mon May 20 13:07:03 IST 2024

    Dear Mr. Dhadda, Namaste! thank you for choosing mastiff Dalhousie as a preferred hotel to stay in Dalhousie, we are happy to hear that we have exceeded your expectations during your stay with us. We appreciate your valuable comment on ambiance, cleaning & food. It has been an excellent source of inspiration for all of us to strive for the best. We are looking forward to seeing you more often at mastiff Dalhousie. Stay safe, stay healthy warm regards Amit Sharma

    4.0

    Good Stay

    venkatasha n.

    It was a nice stay. Rooms are clean and food quality is also reasonable

    Travel Month: Dec 2023

    Room: Superior Non AC Room

    Mastiff Hotel Dalhousie has replied on Mon May 20 13:07:42 IST 2024

    Dear Mr. Narayana, Namaste! thank you for choosing mastiff Dalhousie as a preferred hotel to stay in Dalhousie, we are happy to hear that we have exceeded your expectations during your stay with us. We appreciate your valuable comment on ambiance, cleaning & food. It has been an excellent source of inspiration for all of us to strive for the best. We are looking forward to seeing you more often at mastiff Dalhousie. Stay safe, stay healthy warm regards Amit Sharma

    4.0

    Good Stay

    rajaik s.

    Nice location private parking nice staff good food

    Travel Month: Jul 2023

    Room: Premier

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    Mastiff Hotel Dalhousie has replied on Mon Aug 14 14:24:24 IST 2023

    Dear Mr. Singh, Namaste! thank you for choosing mastiff Dalhousie as a preferred hotel to stay in Dalhousie, we are happy to hear that we have exceeded your expectations during your stay with us. We appreciate your valuable comment on ambiance, cleaning & food. It has been an excellent source of inspiration for all of us to strive for the best. We are looking forward to seeing you more often at mastiff Dalhousie. Stay safe, stay healthy warm regards anil thakur

    3.0

    Average hotel

    rajeev g.loyalty-iconfamily

    I leave hotel one day before. My ch k in date is 11th june and my ch k out date is 15th. They r not giving any refund for 1 day hotel is average and food is also average

    Travel Month: Jun 2023 (4-Night Stay)

    Room: Superior

    Mastiff Hotel Dalhousie has replied on Mon Jul 10 11:51:45 IST 2023

    Dear Mr. Chauhan, Namaste ! At the outset thank you for choosing Mastiff Dalhousie as a preferred hotel to stay in Dalhousie. Please accept our heartfelt apologies for not living up to your expectations in term of food taste. Please accept this as an one time error and allow us a fair chance to prove best of our services. Concern team and chef has been instructed to make the amend and same will be well taken care of in future. We as a team looks forward to welcome you back soon. Stay Safe, Stay Healthy Warm Regards Harvendra Goswami

    5.0

    Comfortable stay

    sukhvir s.family

    Stay was very comfortable and ambience was very clean. Food was very tasty.

    Travel Month: Apr 2023

    Room: Superior

    Mastiff Hotel Dalhousie has replied on Fri May 05 14:10:14 IST 2023

    Dear mr. Singh, namaste ! thank you for choosing mastiff dalhousie as a preferred hotel to stay in dalhousie, we are happy to hear that we have exceeded your expectations during your stay with us. We appreciate your valuable comment on ambience, cleaning & food. It has been great source of inspirations to all of us to strive for the best. Looking forward to see you more often at mastiff dalhousie. Stay safe, stay healthy warm regards anil thakur

    5.0

    Stay was good and pleasant

    sandeep k.couple

    Hotel was very nice, room are so big and space full, hotel was located 6 to 7 km from main dalhousie and one more thing the location which is mentioned on mm t app is wrong please do search on google map or call hotel manager

    Travel Month: Apr 2023

    Room: Superior

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    Mastiff Hotel Dalhousie has replied on Fri May 05 14:06:59 IST 2023

    Dear mr. Kumar, namaste ! thank you for sparing your valuable time and rating us on go-mmt, we are delighted to hear that that we lived up to your expectations during your stay with us. We have noted your concern on google location same will be taken care of. Looking forward to see you more often at mastiff dalhousie, stay safe, stay healthy warm regards anil thakur

    4.0

    A very good place for exploring natural beauty

    madhu c.couple

    The location of the hotel, catches your heart. The hospitality is too good. The room was very well maintained and clean. A little more things can be upgraded though for enhancing the quality. But the overall stay was awesome 😎👍. Food was good, but needed to be spicy.

    Travel Month: Apr 2023

    Room: Superior

    Mastiff Hotel Dalhousie has replied on Fri May 05 14:03:38 IST 2023

    Dear ms. Chopra, namaste ! at the outset thank you for choosing to stay at mastiff dalhousie, we are happy to hear that we exceeded your expectations during your stay with us. We appreciate your valuable comment on hotel locations, hospitality, room cleaning along with food taste. Your comment has been great source of inspirations for all of us and the team was thrilled know that you loved here during your stay. We as team looks forward to welcome you back soon. Stay safe, stay healthy warm regards anil thakur

    5.0

    best stay..

    asma b.loyalty-iconfamily

    One of the best stay ever.. staff was very professional , polite, smiling. Staff was quick enough to attend to our needs. Room ,food was great. Dual AC converter was a plus point they provided in winter season .Kudos to such a professional staff n hotel chain. Best wishes . Keep it up

    Travel Month: Dec 2022

    Room: Superior

    Mastiff Hotel Dalhousie has replied on Mon Jan 16 18:19:53 IST 2023

    Dear ms. Begum, namaste ! it was a pleasure having you stayed with us, and thank you for sparing your valuable time to share your review on go-mmt. We are delighted to know that the services and facilities offered at the hotel exceeded your expectations. Your feedback has been shared with the team, they were delighted to know that their good work has been well appreciated. Many thanks again for sharing your review. The team and i look forward to the pleasure of seeing you again in the not too distant future. Stay safe, stay healthy warm regards anil thakur

    5.0

    A wonderful surprise

    shivam k.couple

    A beautiful hotel the owesome staff manager owner everyone was so helpful and co-oprative. Very decent and tasty food beautiful rooms fully equipped everything was so beautiful and the best part is the have upgraded our rooms without any additional cost so much to say the words are not enough if you are coming to Dalhousie must must must visit this hotel wonderful ambience a whole package provided in such low cost 10 stars from

    Travel Month: Sep 2022

    Room: Superior

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    Mastiff Hotel Dalhousie has replied on Tue Oct 04 12:15:34 IST 2022

    Dear Mr. Kaushal, Namaste !!! Thank you so much for this lovely appreciation. I am glad that you were looked after well by our staff at Mastiff Dalhousie. I have taken the liberty to pass on your compliments to all the team members , who are delighted with your praise. Each facet of a guest visiting here is important to us, and as I read your comments, I feel truly proud of the team that we have and endeavors to create unique experiences for each guest. Thank you for your compliments, and I look forward to welcoming you back at Mastiff Dalhousie. Stay Safe, Stay Healthy Warm regards Anil Thakur

    5.0

    Excellent experience

    manu s.couple

    It was a great experience residing in this hotel. Staff was very helpful and well mannered. Service was very fast.

    Travel Month: Aug 2022

    Room: Superior

    Mastiff Hotel Dalhousie has replied on Thu Sep 01 12:19:42 IST 2022

    Dear guest, namaste ! thank you for your valuable feedback on mm t we are delighted to hear that you enjoyed your stay with us. We appreciate your inspiring comment about hotel services and hotel staff, it has been great source of inspiration to all of us to strive towards excellence. Looking forward to welcome you back soon at mastiff dalhousie. Stay safe, warm regards anil thakur

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