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You are booking hotel for more than 30 days

Review Of Maruthi Residency

Upper Bazaar, Ooty | 1.3 km drive to Government Botanical Garden

    User Rating & Reviews

    • everyone
    • couple
    • business
    • family
    2.3
    Average

    29 Ratings

    excellent
    7%
    very good
    17%
    average
    14%
    poor
    21%
    bad
    41%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 2
    • 4
    • 2
    • 1
    • 4
    • 5
    • 1
    • 4
    • 4
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the comfortable and peaceful environment, along with good staff behavior. However, many share concerns about the property’s cleanliness and maintenance. Issues include untidy rooms, broken furniture, and inadequate facilities like a lack of hot water and proper housekeeping. Additionally, some faced problems with the reception and booking accuracy, leading to a frustrating experience overall.

    1.0

    Need More Improvements

    family

    The 2 room which was booked where one was ok but the other room which was untidy and unhygienic not good for family, Please think 100times before booking

    Travel Month: Oct 2024

    Room: Standard

    2.0

    Not worth the money

    shashankraj t.loyalty-iconcouple

    The rooms were not up to mark. The pot in the bathroom was not proper. The cupboard in room was broken. There was no shower. It was not worth my money. Would only pay 1k for such rooms.

    Travel Month: May 2024

    Room: Standard

    • user photos
    • user photos
    1.0

    Terrible Stay

    aishwarya m.loyalty-icon

    The room is very bad. It isn’t kept clean by the staff. No house cleaning service. The walls, the tap, bed sheet, pillow covers, everything is very dirty and is not taken care of. Besides, it’s too costly for the terrible stay they are providing. I won’t recommend anyone this stay

    Travel Month: May 2024 (3-Night Stay)

    Room: Standard

    4.0

    Good Stay

    girish m.

    There in very comfortable and peaceful l and good service also. Room is very clean and neat

    Travel Month: Apr 2024

    Room: Standard

    4.0

    Good Stay

    susanta k.

    Staying is comfortable and staff behaviour is good. Well maintained and hygiene property

    Travel Month: Oct 2023

    Room: Standard

    1.0

    Terrible Stay

    magesh k.

    No proper response in reception. We had been waited 2 days fr a tv remote. Heater not monitored timely by them.

    Travel Month: May 2023

    Room: Standard - Special

    2.0

    Poor Stay

    thillai n.

    1)room size so small could not able adopt three members. 2) no room service 3) no phone service to contact the receiption 4) blankets are urinated smell after then complaining no replacement done yet. 5) no proper hospitality service. 6) rooms not sterilized, big spider and other instects behind the cot. 7) not yet fully satisfied. No images

    Travel Month: May 2023

    Room: Standard - Special

    1.0

    Terrible Stay

    kalpana g.loyalty-icon

    Stay us horrible. 1. Wifi connection not there in the room 2. No hot water in bathroom 3. Water entered the room while raining 4. Booked 3bhk but they have given separate 2 bhk and 1 bhk without kitchen 5. No housekeeping or cleaning done during stay 6. No response when we asked on support 7. No intercom facility

    Travel Month: May 2023 (3-Night Stay)

    Room: 3BHK Cottage - Special

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    suraj s.couple

    Rooms are very very bad condition, no drinking water, no hot water for drinking and bathroom no cleaning, no shower, bed and pillow is very dirty.

    Travel Month: May 2023

    Room: Standard - Special

    • user photos
    • user photos
    • user photos
    • user photos
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    • user photos
    3.0

    Average Stay

    khamil m.

    The residency location provided is not guiding to the correct way, we took geographical searching to reach the location, we reached evening 11 pm it was hard to search the location at midnight, the reception was locked phone was not answered we tried more than 8 times, there was no car parking available but we managed in someway to park the car

    Travel Month: May 2023

    Room: Standard - Special

    2.0

    Experience @maruthi residency ooty

    rakesh a.family

    The stay experience was really bad. Hotel service was pathetic, though i booked for 3 members no extra bed was provided. The room was really small as compared to whatever was showcased in the app.

    Travel Month: Apr 2023 (3-Night Stay)

    Room: Standard - Special

    1.0

    Worst experience

    gopala k.family

    Rooms not allotted as per booking description in chick-in time they demanded extra amount for rooms and worst service. We stayed 3 nights no cleaning. Worst experience with rooms.

    Travel Month: May 2023 (3-Night Stay)

    Room: Standard - Special

    1.0

    Terrible Stay

    gopala k.

    Rooms not allotted as per booking description in chick-in time they demanded extra amount for rooms and worst service. We stayed 3 nights no cleaning. Worst experience with rooms.

    Travel Month: May 2023 (3-Night Stay)

    Room: Standard - Special

    • user photos
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    1.0

    Terrible Stay

    senthil m.

    Hi there is no response from hotel very poor hospitality there is no cleaning very small bed there is no additional. Bed sheet provided we are stay with family but very risky

    Travel Month: Apr 2023

    Room: Standard - Special

    2.0

    Bad property

    sobish s.family

    Very poor maintenance and upkeep of the property and facilities gave a bad experience for the guests

    Travel Month: Apr 2023

    Room: Standard - Special

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