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Review Of Maple Tree Hotels0123401234

Vadapalani, Chennai

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.6
    Average

    192 Ratings, 93 Reviews

    excellent
    12%
    very good
    17%
    average
    24%
    poor
    17%
    bad
    30%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 2
    • 4
    • 3
    • 1
    • 1
    • 2
    • 3
    • 1
    • 1

    Rating Categories

    • Location3.6
    • Cleanliness2.8
    • Room3.0
    • Food3.0
    • Hospitality3.5
    • Value For Money2.8
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    This property offers a great location with easy access to transport and nearby attractions, which is a plus. However, numerous guests complained about several issues, including unclean rooms, dirty bathrooms, and a lack of basic amenities like hot water and clean towels. Staff service received mixed reviews, with some noting rudeness and lack of professionalism. Overall, the condition of the property seems outdated and in dire need of maintenance, leaving many guests disappointed with their experience.

    Sort by:

    Positive first
    5.0

    Great Experience

    naresh k.business

    It was pleasant and the hotel ambience was welcoming. The washroom was clean. The room service was prompt

    Travel Month: Sep 2025

    Room: Executive Deluxe

    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    arvind r.solo

    No neatness, wash room mattress missing, coffee or tea maker missing, too much congested wash room, hot water not available

    Travel Month: Sep 2025

    Room: Executive Deluxe

    4.0

    Worth For The Money

    mahalingam r.business

    Rooms are very Neat and clean, only thing is that construction work is going on there, that’s only the disturbance.

    Travel Month: Sep 2025

    Room: Executive Deluxe

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    • user photos
    • user photos
    3.0

    Average Stay

    henry t.

    Yes

    Travel Month: Aug 2025

    Room: Executive Deluxe

    1.0

    bad condition

    safdar i.couple

    rooms are in a bad condition and very dity. they really need an upgradation or need to close the propety r

    Travel Month: Jul 2025

    Room: Suite 1

    1.0

    worst experience maple tree

    kaja m.couple

    Its worst experience bcoz no lift no service no room clean no support nonwork phone also bad experience

    Travel Month: Jul 2025

    Room: Suite 1

    3.0

    Average Stay

    p p.couple

    It was average stay at this hotel. There is no hot water from the tap and no lift. It was difficult to go to 2nd floor up and down. Staff asked us to use their service lift crossing the kitchen. Sometimes, it worked not always. AC in the room could not be controlled properly by remote. Food in the hotel was ok. The hotel is situated near the Vadapalani temple and near the metro station.

    Travel Month: Jun 2025 (5-Night Stay)

    Room: Suite 1

    1.0

    Worst experience ever

    clinton j.group

    I had booked 2 suite rooms and the hotel refused to provide the same and gave us the worst room My experience in this hotel was the worst ever. Rude staff behaviour. Unclean rooms, dirty towels, dirty disgusting experience. Unfortunately I am not able to give a zero star rating. Please do a favour to yourself by not staying in this hotel.

    Travel Month: Apr 2025

    Room: Suite 1

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    • user photos
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    1.0

    Disappointing Experience at Maple Tree Hotels

    nancy h.group

    Property location- Great! Also, the only good thing about this hotel for price of ₹2.7k. Corridors- stinking like loo Amenities - 1. attached washroom was dirty 2. Bedsheets were dirty 3. Towel provided was dirty 4. Bed head was smelling of closed moisture. 5. Air conditioner was constantly noisy We didn’t have food there, but other services overall were highly disappointing. Overall a terrible experience.

    Travel Month: Mar 2025

    Room: Suite 1

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    • user photos
    4.0

    Hi 👋

    riyas a.business

    everything is fine and cleanliness has to be improved staffs are good transport facility is fine cost effective

    Travel Month: Feb 2025

    Room: Suite 1

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    • user photos
    • user photos
    3.0

    Cleanness is essential

    prajwal.loyalty-iconbusiness

    Need to improve cleanness. Pest control is not upto the mark. Staffs are not professional. Food taste has to be improve

    Travel Month: Oct 2024 (5-Night Stay)

    Room: Family Room

    • user photos
    • user photos
    1.0

    worst experience I ever had with hotel rooms

    thanganayagam.business

    The worst experience I ever faced in The hotel. Night time some drinks a alcohol and make a Big noise and knocking the room doors. Also in the corridor area full of used alcohol bottles in the open view for everyone. Room also not clean properly. Cockroach available inside the room. Bathroom water comes out fully black.

    Travel Month: Aug 2024

    Room: Executive Deluxe

    1.0

    Worst experience i ever faced in hotel rooms.

    thanganayagam k.business

    The worst experience i ever faced in the hotel. Night time some drinks a alcohol and make a big noise and knocking the room doors. Also in the corridor area full of used alcohol bottles in the open view for everyone. Room also not clean properly. Cockroach available inside the room. Bathroom water comes out fully black.

    Travel Month: Aug 2024

    Room: Executive Deluxe

    3.0

    Average Stay

    sankar p.

    cleanliness is poor. floors are sticky. bathroom size is so small. door locking system not working properly. handwash is not given. fan bearing sound is heard. no medium speed to fan.

    Travel Month: Aug 2024

    Room: Executive Deluxe

    1.0

    Terrible Stay

    vishal s.solo

    Room was not so much good as seen in photos. In rooms cockroach was roaming.AC was terrible bcz whole night water was coming out of it and Towel which was provided not also cleaned and torn one.pilow cover were also not cleaned.Bathroom shower not working.whole night fan was marking noise. very very poor rooms are in hotels. Never ever will visit this hotel again.

    Travel Month: Aug 2024

    Room: Executive Deluxe

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    • user photos
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    2.0

    Poor Stay

    tushar s.solo

    It is a very old hotel. Compared to the price charged the rooms were pathetic. Bathroom was pathetic furnishings and upholstrey pathetic i felt i was staying in a lodge food was average only thing good was the staff. Very courteous

    Travel Month: Aug 2024 (3-Night Stay)

    Room: Suite

    1.0

    Terrible Stay

    smitha.loyalty-icon

    It is the worst hotel i have seen and been in my life it has all cockroaches around no hygiene no maintenance and poor staff. Very very dirty

    Travel Month: Jul 2024 (3-Night Stay)

    Room: Executive Deluxe

    2.0

    Room interior, it's very bad interiors

    v s.solo

    Room was not up to mark, the washrooms are not maintained well, cockroach are there, it's very cheap, not as one of 2000 rs/ night

    Travel Month: Mar 2024

    Room: Executive Deluxe

    2.0

    Poor Stay

    drjk s.couple

    Externally property is good. But room condition is very poor. No hot water facility. Had to take cold water bath early morning. Bed and sheets were dirty. Overall rooms and toilet has to be refurnished with new interiors. No intercom in the rooms.

    Travel Month: Jan 2024

    Room: Executive Deluxe

    2.0

    Suite room not according to the price

    gaurav b.loyalty-iconfamily

    Suite room not as good as the price. I was charged rs. 8300. But the room price should be approx 5000. Of the same suite room

    Travel Month: Jan 2024

    Room: Suite 1

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