The property boasts a convenient location, with easy access to tourist hotspots, and features a unique heritage charm. Guests appreciate the polite and supportive staff, although service can be inconsistent. Food quality varies, with many mentioning overpricing and limited breakfast options. Some rooms are spacious but there are frequent complaints about cleanliness and maintenance issues like broken amenities. Overall, the atmosphere offers a blend of heritage and comfort, albeit with certain service shortcomings.