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Review Of Mahal Khandela - A Heritage Hotel and Spa0123401234

Bani Park, Jaipur

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    187 Ratings, 103 Reviews

    excellent
    41%
    very good
    25%
    average
    17%
    poor
    8%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 5
    • 5
    • 5
    • 5
    • 4
    • 5
    • 3
    • 4

    Rating Categories

    • Hospitality3.6
    • Facilities3.3
    • Food3.5
    • Room3.6
    • Cleanliness4.0
    • Value For Money3.4

    Sort by:

    Positive first
    4.0

    Good Stay

    sandeep n.family with 1 kid

    Great stay, if food prices can come down - it would be an amazing stay. Nice rooms and great support staff.

    Travel Month: Nov 2025 (3-Night Stay)

    Room: Standard Royal Room with Free Wi-Fi

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    Mahal Khandela - A Heritage Hotel and Spa has replied on Fri Nov 07 10:53:51 IST 2025

    DearGuest, Thanks a lot for staying with us and the feedback. Looking forward to giving an amazing experience on your stay. Regards

    5.0

    Excellent Stay

    utkarsh k.family

    Amazing stay! The staff was extremely courteous, and the property exudes the charm of a heritage estate, transporting you back to the grandeur of the Rajputana era. The room was spacious and beautifully maintained, and the breakfast was absolutely delightful.

    Travel Month: Oct 2025

    Room: Royal Room with Free Wi-Fi

    Mahal Khandela - A Heritage Hotel and Spa has replied on Wed Oct 08 10:40:50 IST 2025

    DearGuest, Thanks a lot for staying with us and the feedback. Looking forward to giving an amazing experience on your stay. Regards

    5.0

    Excellent Stay

    mohit r.solo

    Rooms are spacious. Staff is polite and kind. Breakfast is very good. In room dinning is very expensive. Parking is an issue.

    Travel Month: Sep 2025

    Room: Royal Room with Free Wi-Fi

    Mahal Khandela - A Heritage Hotel and Spa has replied on Sat Sep 13 11:32:27 IST 2025

    Dear Guest, Thanks a lot for staying with us and the feedback. Looking forward to giving an amazing experience on your stay. Regards

    5.0

    Must visit during your Jaipur trip

    rahul p.family

    Really a good experience, it's feel like you stay in Haveli room. Pure aroma and music keep you reminding the same. firstly during the booking I read some reviews But faltu traveler are all around, who never satisfied by anything. Go with your friends and family, you definitely enjoy the Heritage hotel.

    Travel Month: Aug 2025

    Room: Standard Royal Room with Free Wi-Fi

    Mahal Khandela - A Heritage Hotel and Spa has replied on Mon Aug 18 11:06:08 IST 2025

    Dear Guest, Thanks a lot for staying with us and the feedback. Looking forward to giving an amazing experience on your stay. Regards

    4.0

    Good Stay

    kamal a.family

    Hotel Bahut Achhi Hai and Heritage Hotel Hai Puri Mahal ki feeling Aari Hai lekin Ye Mehal hi Hai aur Yahan ka breakfast Bahut Achha Hai or foreigner Se Rukte Hai Indian ko rukna chahiye Koki Mahal ka vatavaran dekhna chahiye

    Travel Month: Jul 2025

    Room: Royal Room with Free Wi-Fi

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    Mahal Khandela - A Heritage Hotel and Spa has replied on Mon Aug 11 11:55:28 IST 2025

    Dear Guest, Thanks a lot for staying with us and the feedback. Looking forward to giving an amazing experience on your stay. Regards

    3.0

    Average Stay

    arjun s.

    4

    Travel Month: Jul 2025

    Room: Royal Room with Free Wi-Fi

    Mahal Khandela - A Heritage Hotel and Spa has replied on Tue Aug 05 10:26:24 IST 2025

    Dear Guest , Thank you for staying at Our Hotel . We regret that we could not come up to your expectations.Our team shall get in touch with you for a detailed review so that we can improve upon your recommendations and suggestions . We once again would like to thank you and we are sure that we shall try our best to improve the client experiences based on your suggestions. Regards

    4.0

    Good Stay

    sidhant w.

    The hotel's elegant ambiance truly made a positive impression upon arrival. Furthermore, the staff members were consistently courteous and attentive to every need. The provided services, like the spa and the restaurant, were executed with remarkable quality. Additionally, the room's cleanliness and comfortable furnishings certainly contributed to a relaxing stay. In conclusion, it was a truly memorable experience, and it is highly recommended.

    Travel Month: Jul 2025

    Room: Royal Room with Free Wi-Fi

    Mahal Khandela - A Heritage Hotel and Spa has replied on Sat Aug 02 15:47:14 IST 2025

    Dear Guest, Thanks a lot for staying with us and the feedback. Looking forward to giving an amazing experience on your stay. Regards

    5.0

    Excellent Stay

    naval k.solo

    Experience was fantastic it was very peaceful & heritage look like you stay in Haveli

    Travel Month: Jul 2025

    Room: Standard Royal Room with Free Wi-Fi

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    Mahal Khandela - A Heritage Hotel and Spa has replied on Thu Jul 24 12:09:46 IST 2025

    Dear Guest, Thanks a lot for staying with us and the feedback. Looking forward to giving an amazing experience on your stay. Regards

    5.0

    g

    punit.couple

    good service mostly jitu brother behaviour very good hygiene good food quality so good all over my experience so good

    Travel Month: Jul 2025

    Room: Standard Royal Room with Free Wi-Fi

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    Mahal Khandela - A Heritage Hotel and Spa has replied on Wed Jul 23 12:31:44 IST 2025

    Dear Guest, Thanks a lot for staying with us and the feedback. Looking forward to giving an amazing experience on your stay. Regards

    5.0

    Excellent Stay

    aist i.group

    very nice property and a heritage hotel that gives historical vibes, staff is very cooperative must stya

    Travel Month: Jul 2025

    Room: Royal Room with Free Wi-Fi

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    Mahal Khandela - A Heritage Hotel and Spa has replied on Wed Jul 23 12:31:52 IST 2025

    Dear Guest, Thanks a lot for staying with us and the feedback. Looking forward to giving an amazing experience on your stay. Regards

    3.0

    Average Stay

    sunil d.loyalty-iconfamily

    Location is good food was average but very costly breakfast was below average no choice and variety staff was good behaviour was good

    Travel Month: Jan 2025

    Room: Heritage Room with Free Wi-Fi

    Mahal Khandela - A Heritage Hotel and Spa has replied on Thu Jan 23 16:18:46 IST 2025

    Dear Guest, Thank you for your feedback. We have noted your concerns and appropriate corrective measures will be taken. We look forward to having you back with us, for a flawless seamless service experience, the next time. Warm Regards

    3.0

    Average hotel to stay

    rohit s.family

    I recently stayed at this hotel and had a very disappointing experience. The room service was terrible; morning tea was consistently late because the cook arrived late every day. On top of that, half of the items on the menu were unavailable, leaving us with very few options. The overall service was below average, and i would not recommend this hotel to anyone looking for a comfortable and hassle-free stay.

    Travel Month: Jul 2024

    Room: Royal Room with Free Wi-Fi

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    Mahal Khandela - A Heritage Hotel and Spa has replied on Sat Jul 20 18:02:01 IST 2024

    Dear Guest, Thank you for your feedback. We have noted your concerns and appropriate corrective measures will be taken. We look forward to having you back with us, for a flawless seamless service experience, the next time. Warm Regards

    5.0

    Excellent

    syed s.family

    The experience was good, the food was tasty and the staff of the hotel mahal khandela is supportive.

    Travel Month: Mar 2024

    Room: Heritage Room with Free Wi-Fi

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    Mahal Khandela - A Heritage Hotel and Spa has replied on Mon Mar 18 15:36:53 IST 2024

    Dear Guest, Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. We are looking forward again soon. Best Regards.

    2.0

    All hype, not at all worth the charges.

    dev a.loyalty-iconbusiness

    I had taken their suite room, with 8k charges, to be honest, from service to the upkeep of the room is at best what you get in a hotel which is under 3 stars. Broken toilet, dirty and dusty throughout, unclean sheets and stained walls.

    Travel Month: Mar 2024

    Room: Haveli Suite Room with Free Wi-Fi

    Mahal Khandela - A Heritage Hotel and Spa has replied on Thu Mar 14 16:02:07 IST 2024

    Dear Sir, We are terribly sorry that you didn’t enjoy your stay with us. We will ensure such inconveniences are not caused in the future to any of our guests. Please accept our apology. We hope you’ll give us another chance to serve you and live up to our reputation. Warm Regards

    4.0

    Khandala hotel review

    siddhartha s.family

    Centrally located with a old world charm, not very expansive in scale but meets expectations. Polite & helpful staff with a standard breakfast which can fill a king.

    Travel Month: Feb 2024

    Room: Heritage Room with Free Wi-Fi

    • user photos

    Mahal Khandela - A Heritage Hotel and Spa has replied on Mon Feb 12 16:26:43 IST 2024

    Dear Sir, We are terribly sorry that you didn’t enjoy your stay with us. We will ensure such inconveniences are not caused in the future to any of our guests. Please accept our apology. We hope you’ll give us another chance to serve you and live up to our reputation. Warm Regards

    2.0

    Smelly washrooms.

    harkamal m.family

    The hotel was not clean as it shows in pictures. Washroom stinks, hard to breathe in there. We asked for 1 day refund as it said in the booking that if we not satisfied. But they refused to refund. Big puddle of dirty water upon entry. No screens on windows.

    Travel Month: Feb 2024

    Room: Heritage Room with Free Wi-Fi

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    Mahal Khandela - A Heritage Hotel and Spa has replied on Mon Feb 12 16:27:33 IST 2024

    Dear Sir, We are terribly sorry that you didn’t enjoy your stay with us. We will ensure such inconveniences are not caused in the future to any of our guests. Please accept our apology. We hope you’ll give us another chance to serve you and live up to our reputation. Warm Regards

    5.0

    good experience😃had a wonderful stay.

    meenakshi p.loyalty-iconfamily

    The property was good, room was awesome, helpful staff, is a bit far from hawa mahal area. Food was good, ambience was also good however they were not able to provide a heater, did give us extra quilt.

    Travel Month: Jan 2024 (3-Night Stay)

    Room: Heritage Room with Free Wi-Fi

    Mahal Khandela - A Heritage Hotel and Spa has replied on Sat Feb 03 12:24:39 IST 2024

    Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Best Regards.

    5.0

    Well maintained

    archana j.couple

    Good property good food friendly and supportive staff the location is also centrally located so, access-able for all ghoomne phirne.

    Travel Month: Jan 2024

    Room: Standard Royal Room with Free Wi-Fi

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    Mahal Khandela - A Heritage Hotel and Spa has replied on Mon Jan 22 13:52:47 IST 2024

    Dear Guest, Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. We are looking forward again soon. Best Regards.

    1.0

    Worst experienc

    aditya b.group

    Not up to the standards of a 3 star. Every basic thing we ask is either chargeable or denied. The staff are very stubborn and rude.

    Travel Month: Dec 2023

    Room: Royal Room with Free Wi-Fi

    Mahal Khandela - A Heritage Hotel and Spa has replied on Sat Dec 30 14:39:32 IST 2023

    Dear Guest Thank you for your feedback. We have noted your concerns and appropriate corrective measures will be taken. We look forward to having you back with us, for a flawless seamless service experience, the next time. Warm Regards

    1.0

    1 star because i can't give anything less than tha

    ayush g.couple

    The rooms were small. There were no toiletries. No laundry. No shampoo even on paid basis. The dining area is pathetic and anyday i would prefer a 2 star hotel because they would still provide better services than this. They were not even answering reception calls. The only good thing about this hotel is just the view of the hotel when u stand outside of the hotel else i very-thing is pathetic. I have paid 2 days of stay in advance and i just left the hotel in 1 day because of such a tremendous level of service and cleanliness they provide at the hotel

    Travel Month: Dec 2023

    Room: Standard Royal Room with Free Wi-Fi

    Mahal Khandela - A Heritage Hotel and Spa has replied on Sat Dec 30 14:40:46 IST 2023

    Dear Guest Thank you for your feedback. We have noted your concerns and appropriate corrective measures will be taken. We look forward to having you back with us, for a flawless seamless service experience, the next time. Warm Regards

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