Pros:
1. Neat and clean rooms
2. Clean usable Swimming pool
Cons:
1. No view, cramped room
2. Kitchen was closed, had to struggle for basics like Tea
3. Under staffed
4. Unprofessionally run
For the money (3K without breakfast), much better options available
Lucent - The Homely Stay
Dear Guests,
Thank you so much for your review and feedback. It would really help us for the future.
Firstly we would like to say that you chose the particular standard room to stay when we had many other options for your stay and room area was already mentioned in the site to be complained as small, Kindly look for these in future before booking and do not complain later. Kitchen was closed only during its standard closure hour around 4pm, but availability of tea and refreshment was available throughout the day. But you chose not to order and did not order. In the night when you had arrived, it was almost so late night that a dozen of staffs cannot stay and please do not complain on that. When there was option to book with breakfast, your booking was only for the room and stay, so we were helpless. It was even mentioned in your confirmations. Please kindly look for the details completely prior to the booking, please kindly apply false complain this way. We really love your appreciation over our room, cleanliness and pool. We would definitely work hard to improve ourselves to the best and making our stay the best
Thanks you,
Team Lucent