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Review Of Le Mars Hotel0123401234

Udhampur, Udhampur

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.0
    Good

    117 Ratings, 60 Reviews

    excellent
    25%
    very good
    17%
    average
    19%
    poor
    15%
    bad
    25%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 5
    • 5
    • 3
    • 4
    • 2
    • 5
    • 5
    • 4
    • 5

    Rating Categories

    • Location3.7
    • Cleanliness2.4
    • Room2.0
    • Food2.8
    • Hospitality3.0
    • Value For Money2.5
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    Reviews Summary

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    The property boasts a great location with easy access to nearby amenities. Guests appreciated the delicious food and the friendliness of the staff. However, many reported issues like cleanliness, malfunctioning key cards, and inadequate maintenance. Rooms were often described as small, smelly, and poorly ventilated, with some amenities missing, like hot water and proper toiletries. While some found good value, others felt it didn’t quite match the price paid, leading to mixed experiences overall.

    Sort by:

    Positive first
    2.0

    Bad service ever ha

    sunny h.business

    very poor service switch was not working for mobile..while asking to change the room they provide third class room where AC cooling was to low...rather then upgrade the room they were asking to pay more...worst experience

    Travel Month: Jul 2025

    Room: Queen

    1.0

    I recently stayed at this hotel, and unfortunately, my experience was disappointing. First and foremost, the lift was not working, which made carrying luggage up the stairs quite inconvenient. To make matters worse, the door key also wasn’t functioning properly, so accessing my room was a hassle. Additionally, the intercom in my room was not working, which made it impossible to communicate with the front desk or request assistance when needed. On top of all this, the food served was cold, which was quite off-putting, especially considering I had hoped for a warm meal after a long day.

    jasvinder s.business

    I recently stayed at this hotel, and unfortunately, my experience was disappointing. First and foremost, the lift was not working, which made carrying luggage up the stairs quite inconvenient. To make matters worse, the door key also wasn’t functioning properly, so accessing my room was a hassle. Additionally, the intercom in my room was not working, which made it impossible to communicate with the front desk or request assistance when needed. On top of all this, the food served was cold, which was quite off-putting, especially considering I had hoped for a warm meal after a long day.

    Travel Month: Mar 2025

    Room: King

    3.0

    Average

    sushant s.business

    Bed Sheets and pillow covers are not clean otherwise rooms are clean

    Travel Month: Mar 2025

    Room: Queen

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    javed.

    Rooms are not same as shown in the pic, wi fi not working, rooms not properly ventilated

    Travel Month: Nov 2024

    Room: Queen

    3.0

    Average Stay

    sushane s.

    The room which was provided was not up to the mark as per the money spent. It was a very small room and the bathroom also lacked a hand wash & proper toiletries.

    Travel Month: Oct 2024

    Room: Queen

    1.0

    not worth

    loyalty-iconfamily with 1 kid

    Not a good stay. The western name gets you landed in disguise that the property would be good like the name

    Travel Month: Oct 2024

    Room: King|Queen

    2.0

    Terrible experience

    angad s.loyalty-iconfamily

    We stayed in here for a night. We had 3 rooms booked. The room key card stopped working. The rooms and washrooms were smellly. No hot water in one of the washrooms. The food was excessively salty. Not a good stay in short. For the key card we had to wait for 30 minutes by the clock standing outside our room. But still they managed to open the door only with the master card.

    Travel Month: Oct 2024

    Room: Queen

    5.0

    Good for stay

    prashant k.solo

    Excellent service. Hotel staff are very nice. Room was clean and food quality is good. I recommend to all those who search hotels at udhampur. Go for it.

    Travel Month: Oct 2024

    Room: Queen

    1.0

    No queen size rooms

    sumit s.group

    They sell rooms as queen size but in actual the rooms are just a single person occupancy. Totally cheated.

    Travel Month: Jun 2024

    Room: King

    3.0

    Average Stay

    ravinder j.

    Rooms are small, bed sheets are not clean. After changing to another one also, it was same. Food was nice in the restaurant.

    Travel Month: Jun 2024

    Room: Queen

    5.0

    G

    ajay k.couple

    Awesome stay and wonderful rooms. Must visit! rooms were clean and the hotel location was centric and the best thing was parking availability!

    Travel Month: Apr 2024

    Room: Queen

    Le Mars Hotel has replied on Fri May 03 13:55:11 IST 2024

    Thankyou. Please visit again.

    1.0

    Lack of basic amenities

    lavi k.loyalty-iconfamily

    Service was very bad. Service of food was very late. There was leakage in rooms n bathroom flush was leaking. We had to make calls for basic amenities. There were no curtains in the rooms n towels.

    Travel Month: Mar 2024

    Room: Queen

    1.0

    Very bad hotel terrible

    durga p.loyalty-iconcouple

    Entire room is dirty hairs are on bed washroom is damaged water is not running hot and no room service only one person is their for entire hotel

    Travel Month: Feb 2024

    Room: Queen

    5.0

    Excellent Stay

    vivek m.

    Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future

    Travel Month: Feb 2024

    Room: Queen

    2.0

    Rooms aren't good

    hitendra j.

    The room and the bathroom were too stinky and dirty. But the staff is too good. Helpful and good behaviour.

    Travel Month: Dec 2023

    Room: King

    1.0

    Very poor condition and very high rates

    gurpreet s.loyalty-iconcouple

    Hotel room in very poor condition…bedsheet and quilt was dirty and no water in the bathroom at night …bathroom exhaust not working …room was dirty and smells bad..no breakfast in the morning as I had complementary breakfast and there was no chef there and when asked hotel staff said chef will come after half an hour .

    Travel Month: Nov 2023

    Room: King

    1.0

    Very pathetic

    kishor m.family

    Never opt for this hotel to stay. It's smelling everywhere and they have very old furnitures. Wasted my money. Very bad service

    Travel Month: Oct 2023

    Room: Queen

    3.0

    Average Stay

    anil k.loyalty-icon

    It's average hotel but not upto the value of money paid.

    Travel Month: Aug 2023

    Room: Queen

    5.0

    Excellent Stay

    vikas.family

    Excellent Stay. Very good hospitality.. 👍

    Travel Month: Jul 2023

    Room: Queen

    1.0

    Never opt to stay in this hotel

    amandeep m.family

    Very less staff no housekeeping poor room service cupboard very small poor cable connection untidy bathrooms

    Travel Month: Jun 2023

    Room: King

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