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Review Of Le Holiday Inn

Bommayapalayam, Auroville | 2 km drive to Serenity Beach, Pondicherry

    User Rating & Reviews

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    • group
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    3.9
    Very Good

    457 Ratings, 252 Reviews

    excellent
    35%
    very good
    32%
    average
    17%
    poor
    5%
    bad
    11%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 4
    • 4
    • 5
    • 3
    • 4
    • 5
    • 5
    • 4

    Rating Categories

    • Location3.6
    • Cleanliness3.9
    • Room3.9
    • Value For Money3.3
    • Food3.3
    • Security3.1
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    Reviews Summary

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    This property stands out for its prime location, just a short walk from Auroville Beach, making it a convenient base for exploring. Guests rave about the well-maintained swimming pool and the attentive staff, often highlighting their warm hospitality. The airy rooftop restaurant serves delicious food, with many praising the complimentary breakfast. Clean and compact rooms cater to budget-conscious travelers looking for a pleasant stay. It's a cozy spot that captures a laid-back vibe perfect for family getaways or group trips. Some guests noted that room sizes could be an issue, but many agree it's worth a visit!

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    Positive first
    3.0

    Average Stay

    bhusita g.family

    Location was good as per my requirements. The Room was good but didn't have all the amenities mentioned in t Hairdryer was not there in the room. washroom was very small and damaged in some portions. otherwise good. breakfast was tasty. not serve the Hi Tea , although snacks were there in the room.

    Travel Month: Aug 2025

    Room: Heritage Double Room

    Le Holiday Inn has replied on Fri Aug 22 18:11:21 IST 2025

    Dear Guest, Thank you for your review. We’re sorry we didn’t fully meet your expectations. Your feedback helps us improve, and we hope to provide a better experience next time.

    5.0

    Good Experience

    rahul s.group

    Overall, I had a very pleasant experience at the property. Everything was well-maintained and perfect. The management team was supportive and professional. The rooms were clean and comfortable. The swimming pool water was noticeably better than at many other resorts. The entire atmosphere had a great vibe, making it a wonderful place to relax. I highly recommend visiting this property to enjoy a memorable vacation.

    Travel Month: Aug 2025

    Room: Family Room

    Le Holiday Inn has replied on Fri Aug 22 18:10:58 IST 2025

    Dear Guest, We appreciate your 5-star rating! It’s great to know we met your expectations. Your feedback motivates us to continue providing top service. Hope to welcome you again soon!

    5.0

    naaaa

    meghashyam m.group

    Very good property with the best stay and food and very friendly host with best service

    Travel Month: Nov 2024

    Room: Heritage Triple Room

    Le Holiday Inn has replied on Fri Aug 22 18:10:39 IST 2025

    Dear Guest, Thank you for your exceptional rating! We're glad to have earned your trust. We’ll keep striving to enhance your experience and look forward to your next visit!

    3.0

    Average Stay

    rahman s.

    Room was good but small. Swimming pool was thr and problem was, it's far from city

    Travel Month: Jun 2025

    Room: Heritage Double Room

    Le Holiday Inn has replied on Tue Jul 08 18:27:56 IST 2025

    Dear Guest, Thank you for your review. We’re sorry we didn’t fully meet your expectations. Your feedback helps us improve, and we hope to provide a better experience next time.

    4.0

    Good Stay

    surendaran r.family with 1 kid

    Hotel is good in all aspects, food provided is good , Swimming pool is neat and clean, staff are friendly and nice, Hotel located at nice palace so that we can reach all the locations in Pondy , over all a good stay

    Travel Month: May 2025

    Room: Heritage Double Room

    Le Holiday Inn has replied on Sat May 31 17:25:25 IST 2025

    Dear Guest, Thanks for sharing your feedback! We’ll pass your kind words to our team. Hope to see you again when you're back in the area!

    4.0

    nice decent hotel

    bala g.family with 2 kids

    really nice for family and decent hotel with room and swimming pool .. it was bit smaller size rooms but easily can accomodate 4 people

    Travel Month: May 2025

    Room: Heritage Triple Room

    Le Holiday Inn

    Dear Guest, We appreciate your positive rating! Your support means a lot. Looking forward to hosting you again on your next visit!

    4.0

    good place to stay.

    darshan a.family with 2 kids

    Everything was good. No issues. Except the power was down due to heavy rain and a noisy neighbour.

    Travel Month: May 2025

    Room: Heritage Double Room

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    Le Holiday Inn

    Dear Guest, We appreciate your positive rating! Your support means a lot. Looking forward to hosting you again on your next visit!

    3.0

    Average Stay

    hemavathi.

    Bathroom window door broken.. no cleanliness... Not neat as used... Water glasses are not clean.. seems dusty...

    Travel Month: Mar 2025

    Room: Heritage Double Room

    Le Holiday Inn has replied on Sun Apr 13 13:31:09 IST 2025

    Dear Guest, We appreciate your feedback and are sorry for your disappointment. We’ll work on improvements and hope to earn a better rating in the future.

    5.0

    Excellent Stay

    sidhart s.solo

    Good location easily accessible to all tourist places beside chennai to Pondicherry highway. Rooms are neat and clean they provide complementary dental kit.

    Travel Month: Mar 2025

    Room: Heritage Double Room

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    Le Holiday Inn has replied on Sat Apr 05 16:23:02 IST 2025

    Dear Guest, Thank you for your wonderful feedback! We're thrilled you had an incredible stay. We appreciate your kind words and look forward to welcoming you back for another fantastic experience!

    5.0

    Excellent Stay

    preethi.

    Good and nice property peace full staying collect lot sweet moments and memories I will recommend to all my friends ❤️

    Travel Month: Mar 2025

    Room: Heritage Double Room

    Le Holiday Inn has replied on Sat Apr 05 16:23:24 IST 2025

    Dear Guest, We appreciate your 5-star rating! It’s great to know we met your expectations. Your feedback motivates us to continue providing top service. Hope to welcome you again soon!

    5.0

    Perfect stay

    sidhart s.solo

    Le Holiday Inn near the beach in Pondicherry exceeded my expectations! The location is perfect—just a short walk to the beach. The rooms are clean, comfortable, and beautifully decorated. The staff is friendly and attentive, and the food is delicious, especially the seafood. The pool area is a great spot to unwind. Highly recommended!

    Travel Month: Mar 2025

    Room: Heritage Double Room

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    Le Holiday Inn has replied on Sat Apr 05 16:23:35 IST 2025

    Dear Guest, Thank you for your kind words! We’re glad you had an enjoyable stay. We value your feedback and will work to improve. Hope to welcome you back for an even better experience!

    1.0

    Misleading Substandard Conditions.

    arpita s.family

    My experience at this hotel was significantly disappointing and differed greatly from the expectations set during booking. Firstly, the location was misrepresented. , the hotel is actually situated on a remote highway, far from Auroville's main town and any local amenities. This isolated location lacks access to restaurants and markets. Secondly, the hotel's imagery is misleading. The photos suggest a wide, accessible road, but in reality, the hotel is located down a narrow, unpaved, and muddy lane. Thirdly, the hotel appears understaffed and poorly managed. The reception area is frequently unlit, creating an unsettling atmosphere. Room service is non-existent, and there is a lack of readily available staff to address guest concerns. This leaves guests with limited recourse in case of room issues. Fourthly, the room cleanliness was unacceptable for the price point The room and bathroom were visibly dirty, with significant sand accumulation that had not been properly cleaned. The absence of a foot mat compounded this issue, resulting in sand being tracked onto the bed. Finally, the room size was drastically undersized, particularly considering it was advertised as a 'Heritage Triple Bed.' It was far smaller than expected, barely accommodating two people, let alone three. The space was insufficient for luggage, with even small bags severely restricting movement. The room felt significantly less than 100 square feet. Overall, the hotel's substandard conditions resulted in a feeling of being misled and deceived.

    Travel Month: Mar 2025 (4-Night Stay)

    Room: Heritage Triple Room

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    Le Holiday Inn has replied on Thu Mar 27 17:47:28 IST 2025

    Dear Guests, We’re sorry to hear that your stay did not meet expectations. We sincerely apologize for any misrepresentation regarding our location, accessibility, and room size, and we’ll review our listings for better clarity. We regret any inconvenience caused by staff availability, cleanliness, and service quality. Your feedback is invaluable, and we are taking immediate steps to improve. We truly appreciate your time and hope to offer you a better experience in the future. Best regards, Le Holiday Inn Team

    5.0

    heaven paradi

    preethi.couple

    good vibe collect the sweet memories lot of fun I will definitely recommend to my friends and familys

    Travel Month: Mar 2025

    Room: Heritage Double Room

    Le Holiday Inn has replied on Sat Mar 08 17:08:55 IST 2025

    Thank you for your fantastic 5-star review! We’re delighted you had a great stay and appreciated our hospitality. Your kind words mean a lot to our team! We look forward to welcoming you back soon.

    4.0

    Ok Stay

    ruban d.couple

    Good ambience, had a good stay. Charges reasonably good. But only negative is that they don’t have helpline extension installed for calling the reception desk esp for housekeeping, No wall mounted hangers to hang clothes too

    Travel Month: Mar 2025

    Room: Heritage Double Room

    Le Holiday Inn has replied on Sat Mar 08 17:09:38 IST 2025

    Thank you for your 4-star review! We’re glad you had a great stay and appreciated our hospitality. Your feedback is valuable to us, and we’d love to make your next visit even better.

    1.0

    Terrible Stay

    prakash.family

    We booked a room for four people, but they gave us a dormitory that could accommodate 15 people. There are six beds in total in that room, for such a large room.The bathroom is four feet by two feet. How will all those people bathe and change clothes after bathing? It was a very bad experience for us. If you tell the hotel manager about this, you will be the one who will tell us. Book it, ask where you booked, they didn't give a proper answer. A very bad experience. When you book, they say no refund.So they feel comfortable and have a feeling that they will stay no matter what room they are given.

    Travel Month: Mar 2025

    Room: Family Room

    Le Holiday Inn has replied on Sat Mar 08 17:11:54 IST 2025

    We’re sorry to hear that your experience didn’t meet expectations. Your feedback is important to us, and we’d love to understand how we can improve. Please feel free to reach out.

    3.0

    Le holiday inn review

    sidipto j.family

    The location of the hotel is 6to 7 km away from Pondicherry. Aminities are average but hotel is clean. No food facility available in the hotel you have to order from outside only. Arrenge or rent personal vehicle for touring purpose because local transport like bus stop is not available outside hotel. The hotel is outskirts of pondicherry,so you can enjoy a peaceful vibe and Auro beach is around 1 km away. Lastly staff behavior is good. Enjoy your trip guy's 😉

    Travel Month: Feb 2025

    Room: Heritage Double Room

    Le Holiday Inn has replied on Sat Mar 08 17:12:50 IST 2025

    Thank you for your review. We appreciate your feedback and are glad you had a decent stay. We’re always looking to improve and would love to hear how we can make your next visit even better.

    1.0

    Terrible Stay

    shimeath d.loyalty-iconfamily

    This place off the main road. The rooms are terribly small. The double and triple sharing ones. They are infested with mosquitoes and there are lizards in as well. The bathroom is even worse. You cannot change your clothes in there or stay in for too long to get ready. Do not expect this to be 3 or 4 star accommodation. The only good thing about this place is that it has a swimming pool. But we read a flyer at the entrance that said guests can use the pool freely for up to an hour, after that it’s rs 100 per extra hour. You cannot order tea or coffee or even food as they have no kitchen. You cannot only pre-order breakfast. We found the mosquitoes, lizards, the stuffiness, and lack of any amenities other than the pool, completely unmanageable. We checked-in and checked out immediately. The hotel refused to refund our money despite the horrifying experience we had. So treat this as a cautionary tale and save yourself the money. Book yourself a room at a reputed hotel or an airbnb.

    Travel Month: Jan 2025

    Room: Heritage Double Room

    Le Holiday Inn has replied on Sat Feb 15 14:57:19 IST 2025

    Dear Guest, We're deeply sorry to learn about the terrible experience you had during your stay. Your feedback is truly distressing, and we apologize for the unacceptable conditions you encountered. This is not reflective of the standard of service we aim to provide. We're investigating the issues you've raised and taking immediate action to rectify them. We understand your frustration and would appreciate the opportunity to speak with you further to address your concerns directly. Please contact our management team so we can assist you promptly.

    5.0

    Amazing rooms

    kundal s.family

    Best in class hospitality and completely amazed by room size & bed quality we even got a gift hamper after leaving property

    Travel Month: Dec 2024

    Room: Suite Room With Seaview

    Le Holiday Inn has replied on Tue Feb 04 12:37:19 IST 2025

    Dear Guest, Thank you for choosing to stay with us and for sharing your wonderful feedback! We're thrilled to hear that you had an incredible experience during your time here. Our team is dedicated to providing top-notch service and creating memorable stays for our guests. We're delighted that you enjoyed the luxurious room, stunning views, and exceptional dining options. It means a lot to us that you're already looking forward to returning. We can't wait to welcome you back for another fantastic stay!

    5.0

    Nice place..... reco

    vicky a.solo

    the hotel facilities were excellent, especially the pool. The staff was friendly and went out of their way to make sure we had everything we needed. Perfect place for a relaxing getaway.

    Travel Month: Jan 2025

    Room: Heritage Double Room

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    Le Holiday Inn has replied on Wed Mar 12 18:01:54 IST 2025

    Dear Guest, Thank you for your wonderful feedback! We're thrilled you had an incredible stay. We appreciate your kind words and look forward to welcoming you back for another fantastic experience!

    3.0

    High price

    aravinth p.couple

    hotel is okay for 1200-1800 range for the infrastructure, room size and amenities provided.

    Travel Month: Jan 2025

    Room: Heritage Double Room

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    Le Holiday Inn has replied on Wed Mar 12 18:02:24 IST 2025

    Dear Guest, We appreciate your feedback and are sorry for your disappointment. We’ll work on improvements and hope to earn a better rating in the future.

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