Guests have highlighted several major concerns during their stay. Cleanliness is a significant issue, with dirty bedsheets, unhygienic pool water, and shabby rooms noted frequently. The food quality occupies a middle ground, with some appreciating it while others found it poor. Staff service has received mixed reviews, often described as slow or lacking proper communication. Location and ambience received some positive remarks, yet outdated facilities and noise from the highway detracted from the overall experience.