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Mussoorie, Mussoorie | 4 km drive to Mall Road
1323 Ratings
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property offers a superb escape with breathtaking views of the hills, perfect for families with kids due to its ample recreational activities. Guests rave about the warm hospitality, cooperative staff, and delicious food variety, especially the expansive breakfast spread. The heated indoor pool and extensive play area for children added to the fun. With a serene location away from Mall Road’s hustle, the property facilitates relaxation while providing ample leisure options, making every moment enjoyable.
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Excellent Stay
It’s 5 * Properity Really nice Properity. Hospility service excellent. Unlimited buffet menu. As weel breakfast nice food. Normal rate
Room: Green Room (Valley View Tower-Separate Economy Block)
worth visit if you are looking for quality time with family
Excellent property, well maintained !! Helpful & understanding staff always prompt to help and serve
Room: Manor Room (Valley View Tower-Separate Economy Block)
A getaway weekend trip
The Property is located at a very prime location. Mall Road is about 15 mins drive. The scenic location of the property makes you fall in love with the place. The food is good and there are a lot of leisure activities which you can enjoy at the property. To top it up the property has the heated swimming pool which is a cherry on the top in the hills even in the cold weather.
Room: Green Room (Valley View Tower-Separate Economy Block)
excellent services
The hotel offers excellent services and boasts a fantastic view.
Room: Manor Room (Valley View Tower-Separate Economy Block)
Excellent Stay
Sure
Room: Green Room (Valley View Tower-Separate Economy Block)
Excellent Stay
Wonderful stay and excellent hospitality. very good view and I would recommend everyone especially family and senior citizen Wonderful stay and excellent hospitality. very good view and I would recommend everyone especially family and senior citizen
Room: Executive Room (Residency Tower - Main Block)
Excellent Stay
It is an excellent property, totally recommend it to everyone. Will definitely come to stay again!! Manish & Mamta were extremely helpful from the hospitality staff.
Room: Manor Room (Valley View Tower-Separate Economy Block)
Jaypee Residency Manor has replied on Wed Aug 06 09:36:08 IST 2025
Dear Ms. Muskaan, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your most recent stay with us. We would like to thank you for the wonderful feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us with such detailed and positive feedback. We are glad that you enjoyed our hospitality. We cordially thank you for recognizing Manish & Mamta, same has been shared with them. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon. Once again, thank you for your valuable input! Warm Regards Abhishek Narang
Good Stay
I love the stay and weather was perfect ,undoubtedly MMT helped me getting into right place looking forward for more thanks
Room: Green Room (Valley View Tower-Separate Economy Block)
Jaypee Residency Manor has replied on Mon Jul 28 13:32:39 IST 2025
Dear Ms. Kanchan, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your most recent stay with us. We would like to thank you for the wonderful feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us your valuable feedback. We are glad that you enjoyed our hospitality. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon. Once again, thank you for your valuable input! Warm Regards Abhishek Narang
confusion by MMT.
This was promised to be refunded , where is the refund. Since mmt was not able to upgrade we shifted to new hotel. Pls check as refund was promised within 30 hours.
Room: Deluxe Room (Residency Tower - Main Block)
Excellent Stay
It was awesome the hospitality was fabulous will see u soon again
Room: Green Room (Valley View Tower-Separate Economy Block)
Jaypee Residency Manor has replied on Mon Jul 21 18:39:18 IST 2025
Dear Mr. Anmol, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your most recent stay with us. We would like to thank you for the wonderful feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us your valuable feedback. We are glad that you enjoyed our hospitality. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon. Once again, thank you for your valuable input! Warm Regards Abhishek Narang
Excellent Stay
had a great experience during my stay! The property was absolutely amazing — well-maintained, clean, and beautifully designed. The staff was polite, welcoming, and always ready to help, which made the stay even more comfortable. The room was cozy and had everything I needed. What truly stood out was the breakfast — it was fresh, delicious, and had a good variety of options to choose from. Everything from check-in to check-out was smooth. I would definitely recommend this place to anyone looking for a peaceful and pleasant stay. Looking forward to visiting again soon
Room: Manor Room (Valley View Tower-Separate Economy Block)
Jaypee Residency Manor has replied on Fri Aug 01 09:00:17 IST 2025
Dear Mr. Naman, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your most recent stay with us. We would like to thank you for the wonderful and detailed feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us your valuable feedback. We are glad that you enjoyed our hospitality. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon. Once again, thank you for your valuable input! Warm Regards Abhishek Narang
food is very tasty
Property is very beautiful and staff members are very good also food service is very quick.............
Room: Green Room (Valley View Tower-Separate Economy Block)
Jaypee Residency Manor has replied on Wed Jul 30 08:13:49 IST 2025
Dear Mr. Singh, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your most recent stay with us. We would like to thank you for the wonderful feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us your valuable feedback. We are glad that you enjoyed our hospitality & Food. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon. Once again, thank you for your valuable input! Warm Regards Abhishek Narang
Good Stay
The whole thing was very good but the quantity of tea was not good and the TV in room no. 2018 was also not rechargeable
Room: Manor Room (Valley View Tower-Separate Economy Block)
Jaypee Residency Manor has replied on Fri Aug 01 08:57:00 IST 2025
Dear Mr. Kunal, Greetings from Jaypee Hotels and Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your stay with us. We would like to thank you for your valuable feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us your precious feedback. With reference to above feedback, we have learnt with deepest regret that you came across inconvenience during your stay. Please accept our most sincere apologies and be rest assured that the feedback has been shared with the concerned department head and appropriate steps will be taken to rectify the same. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon with great hospitality. Once again, thank you for your valuable input! Warm Regards Abhishek Narang
Must visit........
Amazing property...Valley view was superb Property was very clean................................. .
Room: Green Room (Valley View Tower-Separate Economy Block)
Jaypee Residency Manor has replied on Tue Jul 29 09:02:45 IST 2025
Dear Mr. Shouvik, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your most recent stay with us. We would like to thank you for the wonderful feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us your valuable feedback. We are glad that you enjoyed our hospitality. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon. Once again, thank you for your valuable input! Warm Regards Abhishek Narang
Excellent
Property location i find by make my trip aap Every thing is excellent I a enjoy too much and food is very delicious
Room: Green Room (Valley View Tower-Separate Economy Block)
Jaypee Residency Manor has replied on Tue Jul 29 09:03:11 IST 2025
Dear Ms. Sugam, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your most recent stay with us. We would like to thank you for the wonderful feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us your valuable feedback. We are glad that you enjoyed our hospitality. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon. Once again, thank you for your valuable input! Warm Regards Abhishek Narang
Excellent Stay
The location and the property is awesome the amenities and services are very good the food is delicious
Room: Manor Room (Valley View Tower-Separate Economy Block)
Jaypee Residency Manor has replied on Tue Jul 29 09:03:41 IST 2025
Dear Mr. Sumit, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your most recent stay with us. We would like to thank you for the wonderful feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us your valuable feedback. We are glad that you enjoyed our hospitality. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon. Once again, thank you for your valuable input! Warm Regards Abhishek Narang
not a 5 star property
property is not like 5 star terrible property swimming pool is old and rooms are very old and this property is not update like 5 star
Room: Green Room (Valley View Tower-Separate Economy Block)
Jaypee Residency Manor has replied on Mon Jul 14 10:15:31 IST 2025
Dear Mr. Sidak, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your stay with us. We would like to thank you for your valuable feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us your precious feedback. With reference to above feedback, we have learnt with deepest regret that you were not very pleased with certain aspects of our service delivery in terms of room and maintenance. Please accept our most sincere apologies and be rest assured that the feedback has been shared with the concerned department head and appropriate steps will be taken to rectify the same. We would like to share that we have already taken some of our rooms under renovation, few are renovated. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon with great hospitality. Once again, thank you for your valuable input! Warm Regards Abhishek Narang
Average Stay
The property was average based on rooms and food, considering you are paying 22,000 a night for a room. You would expect more quality on that. Savoy might charge a little more, like 2K more than this, but the quality is much better. Jaypee can do a better job on that, plus the property has gotten old.
Room: Deluxe Room (Residency Tower - Main Block)
Jaypee Residency Manor has replied on Fri Jul 11 10:16:33 IST 2025
Dear Mr. Himanshu, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your stay with us. We would like to thank you for your valuable feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us your precious feedback. With reference to above feedback, we have learnt with deepest regret that you were not very pleased with certain aspects of our service delivery. Please accept our most sincere apologies and be rest assured that the feedback has been shared with all the departments head and appropriate steps will be taken to rectify the same. We would like to know more about your experience with us. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon with great hospitality. Once again, thank you for your valuable input! Warm Regards Abhishek Narang
A great stay
It was a fairy tale experience.....wonderful views....excellent gourmet food...... very well kept and clean surroundings........housekeeping was excellent too......overall a 10 on 10 for this property
Room: Green Room (Valley View Tower-Separate Economy Block)
Jaypee Residency Manor has replied on Tue Jul 22 11:09:16 IST 2025
Dear Mr. Baldev, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your most recent stay with us. We would like to thank you for the wonderful feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us with such detailed and positive feedback. We are glad that you enjoyed our hospitality & Food. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon. Once again, thank you for your valuable input! Warm Regards Abhishek Narang
Excellent Stay
Excellent property, very good staff and delicious food. No need to stop ur car at view points , u get better view points with in the property
Room: Deluxe Room (Residency Tower - Main Block)
Jaypee Residency Manor has replied on Sat Jul 05 09:02:54 IST 2025
Dear Mr. Ritesh, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your most recent stay with us. We would like to thank you for the wonderful feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us your valuable feedback. We are glad that you enjoyed our hospitality. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon. Once again, thank you for your valuable input! Warm Regards Abhishek Narang
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