The property boasts a prime location near Police Bazaar, giving easy access to shopping and transport. While some guests appreciated the helpful staff and clean bedding, many noted issues such as poor room size, cleanliness, and lack of basic amenities like hot water and reliable electricity. Guests criticized the inadequate room service and food quality, often resorting to nearby eateries. It's a mixed bag, mainly offering a decent spot for budget travellers despite numerous complaints about facilities and upkeep.