My recent stay at this resort was a mix of positives and disappointments. On the positive side, the complimentary breakfast was well-prepared and offered a good variety, and I found the staff to be polite, courteous, and always willing to assist with a smile. Their behavior truly reflected professionalism and hospitality.
However, my overall experience was overshadowed by the ongoing construction work at the property. The noise would start as early as 8 AM and continue till 5 PM, making it extremely difficult to rest or enjoy a peaceful stay. When I raised the concern and requested an alternative room, I was shown Room 205, but unfortunately, it turned out to be even noisier. This left me with no real solution during my stay.
While the service and food were commendable, I strongly feel the management should have informed guests beforehand about the construction or ensured quieter accommodations. Transparency and proactive guest care would make a significant difference.
Until these issues are resolved, I would hesitate to recommend this resort to travelers who are looking for a peaceful and relaxing experience.