The property is well-located near KSRTC bus stand, making it easy for exploring the city. Rooms are spacious, and the staff is generally responsive and friendly. However, cleanliness is a recurring issue, particularly with bedsheets and bathrooms not being properly maintained. The breakfast offering is inconsistent, often outsourced and limited, leaving guests to seek better options elsewhere. Although amenities like a lift and good views are noted, the lack of basic toiletries and parking can be drawbacks.