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Review Of Secluza resortLike a 3

Chikmagalur, Chikmagalur | 43.3 km from city centre

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    4.1
    Very Good

    10 Ratings, 4 Reviews

    excellent
    40%
    very good
    40%
    average
    10%
    poor
    10%
    bad
    0%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 5
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    • 5
    • 4
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    • 5
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    • 5

    Rating Categories

    • Location3.7
    • Cleanliness4.0
    • Value For Money3.3
    • Facilities4.0
    • Checkin Experience4.3
    • Information Accuracy3.7

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    Positive first
    4.0

    Good Stay

    abdul w.family

    The property is exceptionally well cared for, with every detail thoughtfully maintained to ensure cleanliness, order, and comfort. Surrounded by greenery and set amidst a serene natural environment, it offers a refreshing escape from the chaos of city life. The lush landscapes, fresh air, and tranquil ambience bring you closer to nature, creating a perfect balance of modern upkeep and natural beauty.

    Travel Month: Aug 2025

    Room: Mountain View Luxury AC room

    Secluza resort has replied on Tue Sep 16 15:04:08 IST 2025

    Thank you so much for your wonderful words Mr. Wahid and for appreciating the care we put into Secluza. We’re delighted that you enjoyed the serene surroundings, fresh air, and the balance of comfort with nature. Creating a peaceful escape from the city is exactly what we aim for, and it’s heartening to know that it resonated with you. We look forward to welcoming you back soon for another refreshing getaway amidst our plantation.

    5.0

    Excellent Stay

    waseem a.

    Secluza resort is one of the best place I have ever visited in years love the place and best venue to explore the nature, staff are so well trained great service food also was superb truly authentic.. and iam diffentely going to visit again with my family and friends..

    Travel Month: Jul 2025

    Room: Mountain View Luxury AC room

    Secluza resort has replied on Tue Sep 16 15:05:18 IST 2025

    Thank you so much, Mr. Waseem Ahmed, for your generous feedback. We’re delighted to know you loved the resort, our service, and the authentic food experience. It makes us happy that you felt close to nature here, which is exactly what Secluza is all about. We truly look forward to welcoming you again with your family and friends for another memorable stay.

    3.0

    Average Stay

    sharmila.family with 2 kids

    It was ok ok. It was 7km inside a mud road travel. don't find it super for the cost paid. we had a 3 day stay at the property in mountain view and the kitchen was down a 1km and their jeep would come for pick up and drop which was not mentioned in the property details we need to depend on that vehicle driver. Our schedule gets delayed due to this travel back and forth for the room. Food also was not our choice if buffet was provided Al a carte we got to convince the front desk person for a room delivery as we could not travel down with kids it was very dark in the night. I think they have only few people to work in the kitchen so they that was difficult for them to manage. TV was also not there in the room. Kids got really bored after reaching room. After 6 we can't go out of the room or sit in the veranda due to lot of insects. Morning when we wake up room was full of insects then we got to call for housekeeping. Rooms will look similar as in pics they have given. They mentioned it's a new property but they could have reduced the cost for it. Property was good but we had some challenges. We paid for the stay which I feel is too high for the facilities provided. May if u opt to stay in room u can go for it. It did not suit us as we usually roam around places and timing was very important for us.

    Travel Month: May 2025 (3-Night Stay)

    Room: Mountain View Luxury AC room

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    Secluza resort

    Dear Ms Sharmila, Thank you for taking the time to share your feedback. We truly value every guest's experience and are sorry to hear that your stay did not meet your expectations. Our resort is located deep within a 150-acre coffee plantation to offer a peaceful and immersive nature experience — something many of our guests seek and enjoy. However, we understand that the 5 km approach through a mud road and the distance between the rooms and the dining area may have been inconvenient for your family, especially with young children. We apologize if the logistics of the internal transport were not clearly communicated in advance, and we will make sure to update our listings to reflect this more transparently. Regarding the food service, we are currently operating with a small, dedicated team focused on offering fresh, locally-sourced meals. Your feedback helps us prioritize better guest support and flexibility in our service model. We appreciate your stay and hope you might consider visiting again under different expectations or in the future when our amenities are more in line with your needs.

    5.0

    Great activities and rooms with a big balcony

    sonali.couple

    Nice place to stay with good views and great food. The pool had gold lights and the staff was friendly.

    Travel Month: May 2025

    Room: Mountain View Luxury AC room

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    Secluza resort

    Dear Ms. Sonali, Thank you for sharing your experience! We’re so glad you enjoyed the views, the food, and our uniquely lit pool — the golden glow is one of our favorite touches too 😊 Our team truly appreciates your kind words, and we look forward to hosting you again soon for another relaxing stay in the hills. Warm regards, Team Secluza

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