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Review Of Hotel Zamrud at Dal Lake0123401234

Srinagar, Srinagar | 2 minutes walk to Dal Lake

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    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • business
    2.9
    Average

    74 Ratings, 41 Reviews

    excellent
    22%
    very good
    16%
    average
    23%
    poor
    11%
    bad
    28%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 1
    • 4
    • 2
    • 1
    • 3
    • 3
    • 1
    • 1
    • 3

    Rating Categories

    • Location4.1
    • Cleanliness3.5
    • Room3.7
    • Food3.4
    • Hospitality4.0
    • Value For Money3.0
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    Reviews Summary

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    The property has an excellent location with a nice view of the lake from the room. Guests can enjoy street food nearby and it's close to Shankaracharya temple and gardens. However, some guests complained about the poor room conditions, dirty bathrooms, and lack of room service. The property is also overpriced and some guests had issues with their bookings being cancelled or not getting the room they paid for. Despite these issues, some guests enjoyed the property's prime location and helpful staff.

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