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Civil Lines, Prayagraj
170 Ratings, 72 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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The property has a good location close to transport links and the staff is often appreciated for being helpful. Guests enjoy decent food, especially breakfast, and commend the room decoration. However, cleanliness and maintenance are major concerns, with reports of dirty rooms and unpleasant odors. Some guests faced issues with room availability and unprofessional behavior from the staff.
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very bad my ex
The room is very dirty, there was a foul smell coming from the washroom, I even complained about it but there was no response, the behavior of the staff here is very dirty, my experience was very bad.
Room: Luxury Room
Average Stay
subah ka nashta (bufe) ni lagta aur order dene par room me late hai only one item. ...dental kit ni rahta
Room: Luxury Room
Hotel Yugantar and Banquet
THANK YOU FOR YOUR VALUABLE FEEDBACK. If there are more guests for the buffet, then the buffet is arranged. If you ask for dental kit, you can get it. Improvements will be made in future. We apologize for this.
not worth it to stay
Dirty rooms and bad experience , room size are normal but amenities inside were not there even water bottle also
Room: Executive Room
Hotel Yugantar and Banquet has replied on Mon Oct 27 17:28:50 IST 2025
THANK YOU FOR YOUR VALUABLE FEEDBACK. SORRY FOR INCONVENIENCE.
Excellent Stay
Good room decoration and staff very helpful
Room: Luxury Room
Hotel Yugantar and Banquet has replied on Mon Oct 27 17:29:30 IST 2025
THANK YOU FOR YOUR VALUABLE FEEDBACK.
bad rooms
Very baad rooms and interior and washroom was also smelling and trouble in parking rooms size was small
Room: Executive Room
Average Stay
Over all good but foods are not good and price wise too costly
Room: Luxury Room
Terrible Stay
familyI booked the room for three person and teo days and reached the hotel at 2 nd day at 11:00 am. I have already informed to d receptionist many times over phone that due to traffic i will reach late. When i reach at hotel my room was allotted to some other person and i was allotted the room which was in very bad confition
Room: Luxury Room
Terrible Stay
Very unclean, dusty everywhere. Bed sheets not washed, no warm water in the bathroom, no ventilation, windows opened inside the corridor.
Room: Luxury Room
Good Stay
The location is good. Food average. Cleanliness is so so. Staff good. As i could stay only for about 5 hrs.
Room: Luxury Room
Average Stay
The washroom is not up to mark
Room: Luxury Room
Terrible Stay
Staying in a subpar hotel and dealing with the unprofessional staff made for an unpleasant experience.
Room: Luxury Room
Good Stay
Heaven for pet owners as they didn’t made a fuss about keeping pet, but they need 2 improve kitchen
Room: Executive Room
Hotel Yugantar and Banquet has replied on Wed Jul 17 16:06:10 IST 2024
Dear Guest, We thank you for your comments regarding our service and facilities and I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. Warm Regards.
Food not good
coupleOrdered strawberry shake from that taste and smell coming of yogurt which not supposed to. Kindly improve
Room: Luxury Room
Hotel Yugantar and Banquet has replied on Wed Jul 17 16:06:41 IST 2024
Dear Guest, We thank you for your comments regarding our service and facilities and I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. Warm Regards.
Terrible Stay
The receptionist was very bad. At the time of checkin it is clearly discussed that we have to checkout next day at 16.
Room: Luxury Room
Hotel Yugantar and Banquet has replied on Wed Jul 17 16:07:06 IST 2024
Dear Guest, We thank you for your comments regarding our service and facilities and I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. Warm Regards.
Poor Stay
soloHotel manager mr jagdish is a rude person who doesnt care about his guests. He doesnt know how to deal in hospitality sector. Requesting mm t team to call me back for more details.
Room: Luxury Room
Hotel Yugantar and Banquet has replied on Wed Jul 17 16:07:36 IST 2024
Dear Guest, We thank you for your comments regarding our service and facilities and I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. Warm Regards.
Good Stay
Location is very easy to find & near by the bus & railway station. Food quality & service very good.
Room: Luxury Room
Hotel Yugantar and Banquet has replied on Wed Jul 17 16:08:03 IST 2024
Dear Guest, We thank you for your comments regarding our service and facilities and I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. Warm Regards.
Services is very fast in room, appreciated room ac is not working at 28 thi
businessServices is very fast in room, appreciated room ac is not working at 28 this is very unprofessional behavior
Room: Luxury Room
Hotel Yugantar and Banquet has replied on Wed Jul 17 16:08:26 IST 2024
Dear Guest, We thank you for your comments regarding our service and facilities and I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. Warm Regards.
Bring your own water
They were so reluctant to provide water bottles for the second day of our visit. They were eager to charge for the bottles even when it's a custom to water bottles free of cost for every day.
Room: Luxury Room
Hotel Yugantar and Banquet has replied on Wed Jul 17 16:08:49 IST 2024
Dear Guest, We thank you for your comments regarding our service and facilities and I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. Warm Regards.
Terrible Stay
Worst hotel ever i visiting. The receptionist with worst behaviour. It was mentioned that 3 hours before the chk in time i can check in but they were least bothered as it was booked via mmt.
Room: Luxury Room
Hotel Yugantar and Banquet has replied on Wed Jul 17 16:09:12 IST 2024
Dear Guest, We thank you for your comments regarding our service and facilities and I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. Warm Regards.
overpriced for just one night.
First of all, 300 sq ft room is not 300 sq ft, it is just a small room and the mentioned size includes the bathroom. Rooms and corridor was smelling, cigarette ashes and dirty bedsheets. It was a worst experience i ever had in a stay. Breakfast buffet has limited option. Toilet seat is closing automatically, so u have to hold the lid. It was overpriced and not as per the standards it was that bad experience
Room: Luxury Room
Hotel Yugantar and Banquet has replied on Wed Jul 17 16:10:35 IST 2024
Dear Guest, We thank you for your comments regarding our service and facilities and I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. Warm Regards.
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