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Civil Lines, Prayagraj
5 Ratings, 4 Reviews
Review Summary
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This property has a prime location near shopping and restaurants, making it convenient for guests. While the breakfast received praise, with dishes like aalo prathana and tasty fried rice, many guests reported serious cleanliness issues, such as cockroaches in rooms and bathrooms. The service was described as unprofessional by some, and rooms were often in shabby condition. Despite a few positive notes about staff, the overall experience was disappointing, with many guests feeling dissatisfied.
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Poor Stay
Very dirty and Poor hotel. bathroom is not clean properly, Dity smell was there. because hotel is very old.
Room: Standard AC Room
Poor Stay
Dirty washroom,Spread water on washroom, complementary breakfast very poor very old property. staff arguing unnecessary.
Room: Standard AC Room
awesome service and awesome hotel
Everything was good mostly, food was awesome and room service was too good. Hotel is near main market everything is easily accessible
Room: Standard AC Room
Hotel Vilas has replied on Thu Jun 19 14:20:34 IST 2025
Thank you so much Sir for your rating, hope to see you again soon.
Poor Hotel at Good Location
The hotel is poorly maintained despite its great location. I do not recommend staying there…………………….
Room: Single Non-Ac Room
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