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Review Of Hotel White Star

Andheri West, Mumbai | 1.5 km drive to Kokilaben Dhirubhai Ambani Hospital

    User Rating & Reviews

    • everyone
    • family
    • business
    • solo
    2.4
    Average

    8 Ratings

    excellent
    25%
    very good
    13%
    average
    0%
    poor
    0%
    bad
    63%

    Rating Categories

    • Location3.8
    • Cleanliness1.4
    • Food3.7
    • Value For Money3.0
    5.0

    Excellent Stay

    aniket p.solo

    I highly recommend this hotel because of its clean and comfortable rooms, top-notch amenities, and attentive staff.

    Travel Month: Apr 2025

    Room: Classic

    • user photos
    • user photos
    • user photos
    5.0

    Rooms and facilities

    faisal s.loyalty-iconfamily

    I had a wonderful stay at white star. From the moment i arrived, the staff was warm and welcoming, ensuring a smooth check-in process. The room was spacious, clean, and well-maintained, with all the necessary amenities. The housekeeping team did an excellent job throughout my stay. The hotel’s location was convenient, with easy access to local attractions and transport. Overall, it was a great experience, and i would highly recommend white star to anyone visiting mumbai. Looking forward to staying here again!

    Travel Month: Feb 2025 (4-Night Stay)

    Room: Classic

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    rajat k.family with 1 kid

    Check in 15 Jan to explore nearby tourism place, We have booked for two days. 2room ,5 adult, family tour But unfortunately we left in one day. Due to the below reasons * shows that breakfast free but not provided to us ( not problem) * Room was not cleaned , but we know that how maintain the room cleaning (not problem) * Quilt (rajaee) cover was not sealed because Quilt not fitted in the cover (not problem) * While I am booking it's showing chairs including in booth room not provided (not problem) * Bath bucket and dustbin was not provided in one room after ask bucket but not provided we use our 2nd room bucket and dustbin again again (not problem) * THE BIG PROBLEM IS THAT on 1st day we returned back to hotel in evening I am taking a bath in 2nd room my wife came to reception to take mineral water the receptionist said that water is payable because owner of the hotel has been changed before some days and the owner didn't set the list of amininites ,like water, soap, (then my wife reply to the receptionist that who is the owner who doesn't know that water is life and 1st priority to everyone ,,, They are manipulating everyone by mention extra amininites. Really not good for family stay , and not for Everyone, my wife see that I am going outside again again to take water only , We left before one day and forgot about money, money not important, my review save money for everyone

    Travel Month: Jan 2025

    Room: Classic

    1.0

    Unprofessional staff

    vuppalapati b.solo

    Avoid this Hotel. They will cut the ac power

    Travel Month: Nov 2019

    Room: Classic (2X)

    Hotel White Star has replied on Wed Dec 04 12:22:06 IST 2019

    Hi Vuppalapati! We never expect any of our guests to face such issues. We are extremely apologetic after knowing this kind of hassle faced by our guest. We have shared this with our team to take necessary action to ensure it does not repeat. Regards, Jamil!

    4.0

    Very good

    sanjib k.loyalty-iconbusiness

    Very good Hotel. Its staff is very helpful

    Travel Month: Oct 2019

    Room: Classic (2X)

    Hotel White Star has replied on Mon Oct 28 14:27:54 IST 2019

    Thanks for rating us positively, Sanjib! Glad to See that the services offered by us meet your expectations, we will endeavor to keep it up. Regards, Rachit!

    1.0

    Terrible Stay

    prateek s.family

    I was told to vacate the room and they refused to provide room. Worst hotel experience ever.

    Travel Month: Oct 2019 (4-Night Stay)

    Room: Classic (2X)

    Hotel White Star has replied on Mon Oct 21 00:07:36 IST 2019

    Hi, Prateek! We profoundly apologize for the trouble caused. Your comments will help us in taking care of future guests more firmly. Regard, s Pravin

    1.0

    Wast of money

    vishal k.family

    Room is to small Water problem in room

    Travel Month: Oct 2019

    Room: Classic (2X)

    Hotel White Star has replied on Wed Oct 09 19:54:54 IST 2019

    Hi, Vishal! We deeply regret to hear such kind of experience you had with us. We've cascaded the same to our relevant team to ensure this doesn't happen ever again to any of our guests. Request you to please accept our sincere apologies and we promise to strive day and night to keep up with your expectations in the future. Regards, Rachit.

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