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Review Of Hotel University

North Delhi, Delhi | 2.7 km drive to Vishwa Vidyalaya Metro Station

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    • family
    2.4
    Average

    33 Ratings, 18 Reviews

    excellent
    30%
    very good
    0%
    average
    6%
    poor
    9%
    bad
    55%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 5
    • 1
    • 1
    • 5
    • 1
    • 5
    • 1
    • 1
    • 1

    Rating Categories

    • Location2.4
    • Cleanliness2.6
    • Value For Money2.6
    • Facilities2.6
    • Checkin Experience2.9
    • Information Accuracy1.8
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    Reviews Summary

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    The reviews reflect a mixed experience at the property. Many guests faced issues like rude staff, dirty rooms, broken amenities, and a lack of basic necessities. The property was difficult to locate, and the management was criticized for poor service and maintenance. However, a few guests appreciated the cleanliness and comfort of their rooms, along with decent food and good hospitality. Overall, the property seems to struggle with consistency in experience.

    Sort by:

    Positive first
    1.0

    very bad ex

    ravish s.business

    very bad room provided. ceiling was not proper. wall putty was in bad condition.

    Travel Month: Sep 2025

    Room: Deluxe Room|Classic

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    1.0

    Worst case experience ever from Make my trip

    nayeem u.couple

    It was a worst experience ever we had face.. Here's a possible review: "Disappointing experience at University hotel The room was unhygienic, with dirty linens and stains on the carpet. The bathroom was also poorly maintained, with hair in the sink and an unpleasant odor. Unacceptable for a hotel of this caliber. Would not recommend." Completely bad experience

    Travel Month: Jun 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    umashankar g.family with 1 kid

    bhut hi ganda hotel hai......staff drink kiye hue rhte h....pura hotel smell kr rha tha...or room ki to bta ni skta.... itna khrab k lyf me itna ganda hotel ni dekha.

    Travel Month: May 2025

    Room: Deluxe Room

    1.0

    DON'T COME!

    prerna p.family

    The experience was terrible. hotel staff was very rude and arrogant. They don't know how to treat customers. Too much disturbing.

    Travel Month: Apr 2025

    Room: Deluxe Room

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    1.0

    Terrible Stay

    manoj d.

    पंखा बंद था लाइट 1 चालू था ओभी डायरेक था बंध नहीं होता था ऐसी का रिमोट नहीं था और डोर मेट नहीं था और बॉस बेसिन जाम था पानी जाता नहीं था और होटल का बोर्ड नहीं था ढूंढने में बहुत दिक्कत हुआ

    Travel Month: Mar 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    devyanshi a.solo

    Very bad treatment worst rooms not like the pictures very bad management

    Travel Month: Mar 2025

    Room: Deluxe Room

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    1.0

    IrritatingStay

    vikki.family

    There is no physical existence of Hotel University, they asked us to stay in Hotel Green Shapher, washroom too dirty, towel bed sheet are yellowish in colour, no ujala neel on them. They have "khatmal" in their rooms to suck blood.

    Travel Month: Mar 2025

    Room: Deluxe Room

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    1.0

    never comes on this hotel

    sonugiri.couple

    totally jhatu service 👍 housekeeping was so terrible

    Travel Month: Mar 2025

    Room: Deluxe Room

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    3.0

    Average Stay

    muskan s.couple

    The hotel was difficult to find. Location was not good

    Travel Month: Mar 2025

    Room: Deluxe Room

    2.0

    Poor Stay

    loyalty-iconfamily

    hotel not good no cleaning full room dust Water bottle also charge no towel no soap everything not good

    Travel Month: Mar 2025

    Room: Deluxe Room

    Hotel University has replied on Sat Mar 08 19:33:34 IST 2025

    Sorry sir

    1.0

    Terrible Stay

    astut.

    The room did not match the images shown. It was not clean, the geyser was not working, the tv was faulty, and the bedsheet was dirty and uncomfortable. No i haven't click images of that

    Travel Month: Jan 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    arjun.

    the room was not clean and wash room was terrible 😞 even it was leaking and the name of the hotel 🏨 was not same it was not hotel university

    Travel Month: Jan 2025

    Room: Deluxe Room

    Hotel University has replied on Sat Mar 01 11:33:23 IST 2025

    Sorry sir, now it is not like that at all, I have a new mangenant, now come again, you will not have any problem.

    5.0

    Excellent Stay

    shubham p.family

    It was a good hotel, it was a great facility, everything was good, we had good food, the room was clean.

    Travel Month: Jan 2025

    Room: Deluxe Room

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    Hotel University has replied on Sat Mar 01 11:34:03 IST 2025

    Thank you sir, you come again, I will give you better service than this.

    5.0

    Excellent Stay

    shantanu c.loyalty-iconcouple

    It was a very good hotel, all the staff was good, the food was good, the room was excellent, the washroom was very clean, the whole hotel was fine, whenever i come to delhi, i have to stay in this hotel only.

    Travel Month: Jan 2025

    Room: Deluxe Room

    Hotel University has replied on Thu Jan 23 22:41:00 IST 2025

    Thank you for your support positive response

    1.0

    Terrible Stay

    arvind k.

    Very very bed sarvis. Very rudaliy missbeheb

    Travel Month: Jan 2025

    Room: Deluxe Room

    Hotel University has replied on Thu Jan 23 22:41:34 IST 2025

    Sorry sir

    1.0

    Terrible Stay

    ankita b.

    Even after we called before, when we reached, the room wasn't ready and cleaned. They took time to clean the room after we reached. However that wasn't up to the mark. Rooms aren't well maintained. Looks very dirty. Damped room. No geyser, dirty washroom. We didn't even feel like staying inside the room, so we kept our luggage and roamed outside.

    Travel Month: Dec 2024

    Room: Deluxe Room

    Hotel University has replied on Mon Jan 13 23:24:15 IST 2025

    Sorry sir

    5.0

    Excellent Stay

    sonu c.couple

    Nice stay, everything was great here and happy with staff and family. Breakfast was also very nice and hygiene and everything was great and stay was great i will recommend everyone to come to stay here and we great and happy to give this kind of hospitality

    Travel Month: Dec 2024

    Room: Deluxe Room

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    Hotel University has replied on Sun Dec 22 13:54:32 IST 2024

    Thank you

    5.0

    Excellent Stay

    priya.family

    Absolutely loved my stay at this hotel! The rooms are incredibly comfortable with great beds and spacious, spotless washrooms. It's a fantastic option for couples and families visiting Delhi. …

    Travel Month: Dec 2024

    Room: Deluxe Room

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    Hotel University has replied on Tue Dec 24 12:50:54 IST 2024

    Thank you for your support positive review

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