The property boasts a central location, making it easy to explore Mathura, Vridhavan, and Gokul. Guests appreciated the supportive staff and the neatness of some rooms. However, multiple reviews pointed out issues with cleanliness, including dirty rooms, bathrooms, and bed linens. Facilities were found lacking, and there were complaints about poor management, broken amenities, and extra charges that seemed unfair. Overall, the great location is its main highlight, though guests reported significant room for improvement.