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Mcleod Ganj, Dharamshala | 1.6 km drive to Triund Trekking Point
573 Ratings, 469 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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The property has a great location near the Bhagsunag waterfall, which many guests appreciate. While the room size and views are good, cleanliness issues, especially with bedsheets and bathrooms, have been frequently mentioned. Service is highlighted positively, although some guests experienced slow response times. Overall, it's budget-friendly but needs improvement in hygiene and consistency in food quality.
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pathetic experience
Pathetic experience with this hotel. Don’t trust on photos which they uploaded because the view from hotel is totally different than actual. Also bedsheets were dirty and bathrooms were unhygienic.
Room: Executive Room (Non View)
Worst experience
Pathetic experience. Photos shown is different from actual. There is a no view from hotel because there is a hotel in front of this hotel. Dirty bedsheets and unhygienic bathrooms. Even after requesting from hote staff to change the bed sheets they deny to change.
Room: Executive Room (Non View)
Hotel Turkish Cottage has replied on Thu Feb 13 11:14:52 IST 2025
Dear Guest, Thank you for taking out time and posting feedback. We are disappointed to note that your experience did not meet your expectations. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We try to maintain the highest standards of service, but clearly that's not what happened here. We may not be able to change the past, but if you give us a chance, we will completely make it up to you. Please visit again and we will try to give you the best of our services without any complaints. We regret your inconveniences. Thanks & Regards.
Excellent Stay
5 excellent
Room: Family Suite with Balcony
Hotel Turkish Cottage has replied on Fri Apr 12 11:20:38 IST 2024
Dear Sir, Thank you for taking the time to give us such a wonderful rating. We are again eager to welcome you to offer another "Happy experience! Thank You! Have a nice day )
Overall really good
Good stay good location, food was ok ok & a little to expensive. Rooms were very clean when we checked in.
Room: Premium Room with Balcony
Hotel Turkish Cottage has replied on Wed Mar 20 10:51:05 IST 2024
Dear Guest, Thank you for taking out time to review us. We are glad you loved our location and rooms. We'll take a note and will improve with the food taste as suggested by you. Hopefully, you'll give us a chance again to serve you even better food the next time. Have a nice day!
Average Stay
The hotel room is not so clean, the bedsheet and blanket. Otherwise all is perfect.
Room: Executive Room (Non View)
Hotel Turkish Cottage has replied on Wed Mar 20 10:45:19 IST 2024
Dear Sir, We want to extend our sincerest apologies concerning all the issues that you have faced. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We try to maintain the highest standards of service, but clearly that's not what happened here. We may not be able to change the past, but if you give us a chance, we will completely make it up to you. Please visit again and we will try to give you the best of our services without any complaints. We regret your inconveniences. Thanks & Regards.
Good service
Service was good. Room was clean. When ever i asked for a room service be it a meal, coffee etc the service was quick. Manager is calm and composed, listens to you.
Room: Premium Room with Balcony
Hotel Turkish Cottage has replied on Wed Mar 20 10:19:55 IST 2024
Dear Sir, Thank you for taking the time to give us such a fabulous rating. We’re sure that the whole community would like to hear your review of our services. Thank you for bringing out the best in the place and its people. We strive daily to make it a memorable holiday for all our guests. Thank you for appreciating our staff, service and rooms. Hope you visit us again and we create happy memories. Thank You! Have a nice day )
Terrible Stay
Taken extra charge on food, extra charge in heater, no dg facility available,
Room: Premium Room with Balcony
Hotel Turkish Cottage has replied on Mon Feb 26 17:54:09 IST 2024
Dear Sir, We want to extend our sincerest apologies concerning all the issues that you have faced. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We try to maintain the highest standards of service, but clearly that's not what happened here. We may not be able to change the past, but if you give us a chance, we will completely make it up to you. Please visit again and we will try to give you the best of our services without any complaints. We regret your inconveniences. Thanks & Regards.
Unpleasant
Breakfast was not complimentary, i had paid for it, still i was charged extra when i asked for eggs which were on the breakfast menu. Even after there were plenty of breakfast options i was still served only parathas. Not to the mention the food tasted pathetic and the hotel caretakers insist you to rate them good during checkout. Never coming here again.
Room: Triple Bed Room
Good food average rooms.
The food was good. The room was average but the location was tough the staff was courteous enough and helpful
Room: Executive Room (Non View)
Hotel Turkish Cottage has replied on Tue Dec 12 12:21:57 IST 2023
Dear Sir, Thanks for leaving us such a wonderful review and rating. We are glad that you loved our food and staff. We hope to see you again for another great experience. Thank You! Have a nice day!
Terrible Stay
The location of the hotel is in correct on mmt. We went for ind nz cricket match. And came bck at 12 am. I spoke to the hotel staff but they did not send any location and kept telling us like come there, take right turn etc etc. We were looking for hotel for about 3 hours. Then our petrol got finished and we were in the jungle alone with no one around. I kept calling hotel staff but they started cutting our phones. Owner was not reachable. Never thought of a horrible night with this stay. Luckily i found a cab, and then i went to dharamshala fuel pump. Got some petrol in water bottles. The cab driver knew the hotel location so he helped us there. We reached hotel at 6 am. They gave a closed room, bathroom was dirty, there was a funny smell. Linen was also dirty. But we had no option but to sleep. We did call customer care as well but even they were not able to help us. Will never use mmt again for any reservations.
Room: Family Suite with Balcony
Hotel Turkish Cottage has replied on Mon Feb 26 17:51:56 IST 2024
Dear Sir, We sincerely regret that your experience was unpleasant, and we can assure you that it was a rare aberration to our usual standards. This is certainly not indicative of the service levels that we pride ourselves on. This has been taken up with the respective department to ensure no service glitches and flaws are experienced by our guests. It is our constant endeavour to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely. The team is keen to have a chance to showcase our actual hospitality to you. But still it makes us feel bad that you had to suffer on that day. We once again apologise for the inconvenience caused to you as We look forward to welcoming you back to Hotel Turkish Cottage for an experience that will exceed your expectations. We regret your inconveniences. Thanks & Regards.
Everything 3rd rate
groupWe had booked this since there was no other hotels were available due to the cricket match in dharamshala. Please do not book this. Filthy beds, bad bathrooms. No car accessibility.
Room: Executive Room (Non View)
Hotel Turkish Cottage has replied on Tue Dec 12 12:03:37 IST 2023
Dear Sir, We want to extend our sincerest apologies concerning all the issues that you have faced. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We try to maintain the highest standards of service, but clearly that's not what happened here. We may not be able to change the past, but if you give us a chance, we will completely make it up to you. Please visit again and we will try to give you the best of our services without any complaints. We regret your inconveniences. Thanks & Regards.
Poor Stay
Cleanness is very bad and washroom is not good. I am not having image of the hotel
Room: Family Suite with Balcony
Hotel Turkish Cottage has replied on Mon Oct 23 13:29:07 IST 2023
Dear Guest, We are devastated to hear you had such a bad experience with us. We are usually known for our great guest service and attention to detail in everything that we do. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It is our constant endeavour to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely. The team is keen to have a chance to showcase our actual hospitality to you. But still it makes us feel bad that you had to suffer on that day. Please visit again and we will try to give you the best of our services without any complaints. We regret your inconveniences. Thanks & Regards.
Tv, intercom doesn't't work
familyStaff said it has air-tel dth, but was a local box without a remote. Intercom was only one way traffic. No tea bags or mini bar available. The location was good.
Room: Executive Room (Non View)
Hotel Turkish Cottage has replied on Mon Jul 17 12:04:15 IST 2023
Dear Guest, Thank you for staying with us and sharing your feedback. We are usually known for our great guest service and attention to detail in everything that we do. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It is our constant endeavour to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely. The team is keen to have a chance to showcase our actual hospitality to you. But still it makes us feel bad that you had to suffer on that day. Visit us again and we will try to give you the best of our services without any complaints. We regret your inconveniences. Thanks & Regards.
Don't go with the images
We have booked the family room for two days and our experience is pathetic. If there is negative rating option, i am surely rated negative. 1. photos khuch or hi ha-in or reality khuch or hi hai. 2. No hospitality. 3. Rooms are smelling, no clinliness at all. 4. Foods was so average even they charged so high. 5. Over-costly property. At last don't go with cover photos.
Room: Family Suite with Balcony
Hotel Turkish Cottage has replied on Mon Jul 17 11:57:00 IST 2023
Dear Sir, We sincerely regret that your experience was unpleasant, and we can assure you that it was a rare aberration to our usual standards. This is certainly not indicative of the service levels that we pride ourselves on. This has been taken up with the respective department to ensure no service glitches and flaws are experienced by our guests. It is our constant endeavour to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely. The team is keen to have a chance to showcase our actual hospitality to you. But still it makes us feel bad that you had to suffer on that day. We once again apologise for the inconvenience caused to you as We look forward to welcoming you back to Hotel Turkish Cottage for an experience that will exceed your expectations. We regret your inconveniences. Thanks & Regards.
Not a 3 star hotel or worth money spent
It will s a good home stay but not a hotel. Staff was less responsive to query. Some guest were playing loud music next to my room at night but there was not response from hotel staff
Room: Premium Room with Balcony
Hotel Turkish Cottage has replied on Mon Jul 17 11:44:03 IST 2023
Dear Sir, Thank you for taking out time and posting feedback. We are very concerned to know about your disappointing experience during your stay and would like to sincerely apologise for the inconvenience caused. Guest satisfaction is of utmost importance to us at all times, as it helps us improve the quality of our service and facilities to better meet the needs of our guests. It makes us feel bad that you had to suffer on that day. We may not be able to change the past but if you give us a chance, we will completely make it up to you. Please visit again and we will try to give you the best of our services without any complaints. We regret your inconveniences. Thanks & Regards.
Turkish cottage
businessThe location was in between mcleod ganj, bhagsu and dharamkot. Easy to reach, very spacious rooms and washrooms. Did not try food so not much to comment on that.
Room: Executive Room (Non View)
Hotel Turkish Cottage has replied on Fri Jun 16 12:59:07 IST 2023
Dear Sir, Thank you for taking the time to share your feedback with us. We're glad to hear that you had a very nice stay with us and enjoyed our location and rooms. We hope to have the pleasure of seeing you again in the future for another great stay. Thank You! Have a nice day !
room
before payment there will be not mentioned a view room or not after after payment there was showing non view room. room cleaning was not good washroom was not working properly so cant go again thanks 🙏
Room: Executive Room (Non View)
Hotel Turkish Cottage has replied on Fri May 12 13:19:29 IST 2023
Dear sir, we are devastated to hear you had such a bad experience with us. We are usually known for our great guest service and attention to detail in everything that we do. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It is our constant endeavour to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely. The team is keen to have a chance to showcase our actual hospitality to you. But still it makes us feel bad that you had to suffer on that day. Visit us again and we will try to give you the best of our services without any complaints. We regret your inconveniences. Thanks & regards.
Good Stay
Good service food is also good
Room: Executive Room (Non View)
Hotel Turkish Cottage has replied on Thu Apr 27 14:03:22 IST 2023
Dear sir, we are delighted to know that your stay at our hotel was a comfortable one and that you enjoyed the food as well looking forward to host you again at our property. Regards team turkish cottage
Average hotel
It was an average property, with 2 star facilities. Food was below average, but overall the hotel was clean, ok for bachelors who just have to spend the night. Staff was polite. No laundry service and no complimentary mineral water or tea/coffee in the room.
Room: Premium Room with Balcony
Hotel Turkish Cottage has replied on Fri Mar 31 12:39:46 IST 2023
Dear sir, we sincerely regret that your experience was unpleasant, and we can assure you that it was a rare aberration to our usual standards. This is certainly not indicative of the service levels that we pride ourselves on. This has been taken up with the respective department to ensure no service glitches and flaws are experienced by our guests. It is our constant endeavour to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely. The team is keen to have a chance to showcase our actual hospitality to you. We once again apologize for the inconvenience caused to you. We look forward to welcoming you back to hotel turkish cottage for an experience that will exceed your expectations. We regret your inconveniences. Thanks & regards.
Excellent Stay
I recently had the pleasure of staying at hotel turkish cottage during my visit to dharamshala and i must say that it was an absolutely fantastic experience. The hotel's location is simply stunning, nestled in the serene surroundings of the himalayan range, with breathtaking views of the snow-capped mountains and lush green valleys. The staff at the hotel are incredibly warm, friendly, and welcoming, and went out of their way to make me feel comfortable and at home. The rooms are spacious, clean, and well-appointed with all the necessary amenities to ensure a comfortable stay. The bed was especially comfortable, ensuring a great night's sleep. The food at the hotel was delicious, with a wide variety of options to choose from, and the service was impeccable. The hotel's restaurant is also beautifully designed, with a warm and inviting ambiance, making it the perfect place to enjoy a delicious meal after a long day of sightseeing. Overall, my stay at hotel turkish cottage was simply wonderful, and i would highly recommend this hotel to anyone visiting dharamshala. The stunning location, warm and welcoming staff, comfortable rooms, and delicious food all combined to make it an unforgettable experience. I will definitely be returning on my next trip to dharamshala!
Room: Premium Room with Balcony
Hotel Turkish Cottage has replied on Mon Feb 27 11:20:50 IST 2023
Dear guest, thanks for a very generous and encouraging review. We are very happy to hear of your overall satisfaction with our location, food, room, staff co-operation, ambiance and service. Many thanks for your wonderful rating. Do visit us again for another delectable experience. We are happy to learn that you enjoyed your stay with us & recommended us to other travellers. We are looking forward to welcoming you soon during your next visit to dharamshala. Thank you! have a nice day!
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