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You are booking hotel for more than 30 days

Review Of Hotel TMS Grand0123401234

Palam, Delhi | 9.1 km drive to T1 - Delhi Airport (IGI Airport)

    User Rating & Reviews

    • everyone
    • couple
    • family
    • solo
    • business
    3.8
    Very Good

    198 Ratings, 73 Reviews

    excellent
    38%
    very good
    34%
    average
    12%
    poor
    6%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 3
    • 2
    • 4
    • 3
    • 3
    • 5
    • 5
    • 1
    • 5

    Rating Categories

    • Location3.6
    • Cleanliness3.6
    • Food3.7
    • Value For Money3.8
    • Facilities3.9
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    Guest reviews highlight friendly staff, clean rooms, and convenient location. Positive comments on good service, spacious rooms, and polite staff. Some guests mentioned cleanliness issues, unhygienic conditions, and poor room service. Mixed feedback on food quality, with some guests experiencing food poisoning. Overall, a property with potential but cleanliness and service improvements needed.

    Sort by:

    Positive first
    3.0

    Average Stay

    kalyanasundaram c.group

    1. Room size is not fit for two persons. 2. Bad smell comes whenever u open the door. 3. Excellent breakfast 4. No Soap provided. 5. Very difficult to stay

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Deluxe

    2.0

    very bed breakfast this hotel and serive

    sanjay t.business

    very bed experience hotel Southwest inn serive not good staff not good I am not happy staythis hotel

    Travel Month: Aug 2025 (4-Night Stay)

    Room: Deluxe

    4.0

    Good Stay

    pooja.family

    comfortable and believable hotel,very nice staff, coperative with good manner all staff members,hotel market is goo comfortable and believable hotel,very nice staff, coperative with good manner all staff members,hotel market is good

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Deluxe

    3.0

    Average Stay

    akshit b.family

    Rooms are good enough for the price but don't order food from their inhouse menu instead order online. Room service sucks, housekeeping was non existent for our 3 day stay

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Super Deluxe

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    1.0

    Terrible Stay

    pritik g.couple

    Very rude and unprofessional desk guy at reception this time . I have stayed here before also but this time i had terrible experience in the start only during checkin also the room was very untidy and also the bathroom

    Travel Month: Jul 2025

    Room: Deluxe

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    5.0

    Good stay

    selva v.couple

    Good excellence Day day and had a great stay in the hotel for three days. The rooms were clean and the stops were very helpful and they were polite and the location is good for shopping and every item are available and the hospitality is so good that we can give a five star rating suitable for a solo traveller and couples. I would like five star for this stay

    Travel Month: Jul 2025

    Room: Deluxe

    4.0

    Good Stay

    mayur m.business

    Rooms are ok. The location is good but very poor other in the other services provider also same hotel

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Deluxe

    4.0

    Good Stay

    chandra p.

    Property are good easy to find out, good in location all other facilities are available. Hotel members are good in behaviour

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Super Deluxe

    1.0

    Not recommended

    raj j.couple

    Worst experience, not recommended at all. Staff very rude and they charged extra. Don't go at all. You will regret.

    Travel Month: Mar 2025

    Room: Deluxe

    4.0

    good

    aman b.family

    goodh

    Travel Month: Mar 2025

    Room: Deluxe

    1.0

    unhygienic

    pritik g.loyalty-iconcouple

    I recently stayed at this hotel, and it was an absolutely terrible experience. From the moment I entered the room, I could tell it wasn’t properly cleaned. There were stains on the sheets, dust on the furniture, and the bathroom was disgusting with mold growing in the corners. It was clear that no attention to detail was paid when preparing the room for guests. To make matters worse, I decided to try the hotel restaurant, which turned out to be a huge mistake. The food was not only bland but also clearly undercooked and left me with food poisoning within hours. I spent the entire night in agony, unable to even get in touch with the front desk for assistance. This was by far one of the worst hotel experiences I've ever had, and I highly recommend avoiding this place at all costs. Poor cleanliness, unhygienic conditions, and unsafe food made for a truly unpleasant stay. Definitely not worth the money.

    Travel Month: Feb 2025

    Room: Deluxe

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    5.0

    Excellent Stay

    selva v.couple

    Good attitude of staff friendly behaviour neat and access aera where we can get everything and Food around this area is good

    Travel Month: Mar 2025

    Room: Deluxe

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    5.0

    Decent stay

    makemytrip c.loyalty-iconfamily

    Decent stay with decent rooms & amenities. Staff is good too. Location is also good with a lot of eateries options nearby

    Travel Month: Feb 2025

    Room: Deluxe

    4.0

    Good stay

    hemant.couple

    Location is convenient to reach. Staff is polite. In room dining is available. Tv is connected to good speed internet and can watch shows on prime video and netflix.

    Travel Month: Jan 2025

    Room: Deluxe

    3.0

    Average Stay

    anandan k.loyalty-icon

    No cleaning no response

    Travel Month: Jan 2025

    Room: Super Deluxe

    1.0

    Terrible Stay

    swati s.business

    Location was wrong and when i reached follow to google location nothing was there. And the contact no of hotel was switched off. I was booked another hotel with the help of other application. It is the worst experience with mmt

    Travel Month: Dec 2024

    Room: Deluxe

    4.0

    Good Stay

    bharat r.

    The stay was excellent and the staff is very friendly and helpful and more communicative and place is also good

    Travel Month: Dec 2024

    Room: Super Deluxe

    3.0

    Average Stay

    ravindra k.loyalty-icon

    Our experience was very bad, we stayed for 3 days and no one came to clean and when we gave the keys for cleaning, not only the room was not cleaned but the showl was lost, it is not not fare

    Travel Month: Dec 2024 (4-Night Stay)

    Room: Deluxe

    5.0

    Excellent Stay

    nitin l.solo

    good room everything is good also like the hotel staff nice and polite room was also clean highly rated

    Travel Month: Nov 2024

    Room: Super Deluxe

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    1.0

    Terrible Stay

    shweta b.family

    Pathetic hotel. Very bad experience. Walls are fully damp. No hygiene no management. Even the cab denied to go to the hotel. We had to hire a e rickshaw to reach the hotel.

    Travel Month: Dec 2024

    Room: Super Deluxe

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