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Review Of HOTEL THE GAUR

Sector 43, Chandigarh | 1.6 km drive to Sector 35 Market

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    852 Ratings, 386 Reviews

    excellent
    44%
    very good
    26%
    average
    14%
    poor
    7%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 3
    • 5
    • 5
    • 3
    • 5
    • 2
    • 1
    • 5
    • 1

    Rating Categories

    • Location4.2
    • Cleanliness3.8
    • Room4.0
    • Food3.5
    • Hospitality3.6
    • Value For Money3.5
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the property's prime location near markets and attractions, making it convenient for exploration. Many highlight the friendly staff and quick service. The rooms are often noted for cleanliness and comfort, although some mention issues with maintenance like AC and bathroom facilities. Food quality is another mixed review area, with several expressing satisfaction but others citing high prices and limited breakfast options.

    Sort by:

    Positive first
    3.0

    Average Stay

    vanshdeep s.family

    hotel rooms not maintained properly. this property need maintains 24*7 room service not available staff behaviour good 👍

    Travel Month: Nov 2025

    Room: Deluxe Room with Round Glass Shower Cabinet and F&B Deals

    3.0

    Average Stay

    pankil g.business

    IT was average. AC button was too hard , seemed like u have to use hammmer on button to change temperature. Wash Room was clogged. Water was not flowing

    Travel Month: Nov 2025

    Room: Executive Room

    1.0

    very bad hotel service it’s like a jungle

    sahib.business

    They have rats in evry room , all night I wake up they change my room but there is also rats and food was also very bad quaily

    Travel Month: Sep 2025

    Room: Executive Room

    1.0

    Terrible Stay

    palwinder k.couple

    We had booked a room The first room (104) that was given to us had an AC that was not cooling at all, the room was completely hot. We waited thinking it would get cool, we even called room service and they said wait, it will start working. But when it still didn’t work, the room was changed. After changing (105), the second room also had the same problem — the AC was not cooling, and there were so many rats in the room. Then at 1 a.m. at night, we again had to change the room. In the third room(201), there was a major issue with the electricity. We thought it would get fixed and decided to wait, but it didn’t. Then at around 6:30 we called the service, and they said the light had gone 2–3 times. Overall, it was a very bad experience.We had to wait for 3–4 hours for the cooling.We have never seen such a situation in any hotel till now.

    Travel Month: Aug 2025

    Room: Grand Deluxe Room with Bathtub Along with F&B Deals

    5.0

    Excellent Stay

    naaz m.

    It was good and comfortable and all the amenities were proper

    Travel Month: Jul 2025

    Room: Deluxe Room with Round Glass Shower Cabinet and F&B Deals

    3.0

    Issue in discount

    lalit b.business

    As per voucher, there was 25% discount on F&B. but they had given discount on some items only....... As per voucher, there was 25% discount on F&B. but they had given discount on some items only........

    Travel Month: Jul 2025

    Room: Grand Deluxe Room with Bathtub Along with F&B Deals

    5.0

    Excellent Stay

    abhinab t.couple

    Excellent room nd service staff are very friendly "The beds were very comfortable." "The room was spacious and allowed for easy movement." "The decor was tasteful and appealing." "The room was well-equipped with amenities." "The temperature in the room was perfect."

    Travel Month: Jul 2025

    Room: Executive Room

    HOTEL THE GAUR has replied on Sun Jul 13 14:20:54 IST 2025

    Dear Valuable Guest !! Thank you for your feedback.

    5.0

    Good stay

    shubham.couple

    Good food service . Good room condition . Location is also . Near by lot of markets are there . You can enjoy local food

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Grand Deluxe Room with Bathtub Along with F&B Deals

    HOTEL THE GAUR has replied on Sun Jul 20 09:40:20 IST 2025

    Dear Valuable Guest ! Thank you for your feedback.

    3.0

    Average Stay

    nalini s.couple

    They bed mattress was uncomfortable and thier was an eye coming out from it it could have been harmful while sleeping I already mention to the receptionist of the guar hotel kindly look into this matter

    Travel Month: Jun 2025

    Room: Executive Room

    HOTEL THE GAUR has replied on Tue Jun 24 15:28:53 IST 2025

    Dear Valuable Guest ! We apologies for the inconvenience you faced, we have taken note it and rectifying, your comfort is our priority, you will not face this next time.

    3.0

    Average Stay

    Location good, staff excellent, facilities poor like fridge not working, bath tub not working, dryer in washroom is of cheap quality, food was poor not tasty at all specially buffet breakfast

    Travel Month: May 2025

    Room: Deluxe Room with Round Glass Shower Cabinet and F&B Deals

    HOTEL THE GAUR has replied on Sun May 11 17:40:04 IST 2025

    Dear Valuable Guest ! We apologies for technical things are not working, we have taken note for other things also and will be taking quick action.

    4.0

    Good Stay

    Hotel, room, food n services are excellent

    Travel Month: Apr 2025

    Room: Grand Deluxe Room with Bathtub Along with F&B Deals

    HOTEL THE GAUR has replied on Fri Apr 25 12:00:30 IST 2025

    Dear valuable Guest !! Thank you for your feedback.

    3.0

    Not worth the money

    jaideep s.couple

    Not value for money. Old hotel, small rooms. Dirty towels and bath tubs. Not at all what is shown in pictures

    Travel Month: Apr 2025

    Room: Executive Room

    HOTEL THE GAUR has replied on Mon Jun 02 09:17:44 IST 2025

    Dear Valuable Guest ! We apologies for inconvenience, will ensure for best services in future. Thank you.

    5.0

    Excellent Stay

    gaurav d.

    Great stay

    Travel Month: Jan 2025

    Room: Grand Deluxe Room with Bathtub Along with F&B Deals

    HOTEL THE GAUR has replied on Wed Apr 09 10:26:50 IST 2025

    Dear Valuable Guest ! Thank you for your feedback.

    5.0

    Best Stay

    aayush m.couple

    It was a perfect stay with tasty food and all the facilities intact. Staff was very polite and the room was clean.

    Travel Month: Dec 2024

    Room: Grand Deluxe Room with Bathtub Along with F&B Deals

    HOTEL THE GAUR has replied on Wed Apr 09 10:27:30 IST 2025

    Dear Valuable Guest ! Thank you for feedback.

    4.0

    Good Stay

    ambuj g.loyalty-icon

    Hotel was good. Not worth the 6500 per night tariff i paid. I had a short stay for 1 night to stay the night of the concert. Facilities are good. Breakfast was okay. Location was superb! walking from sec 35 market. Service was also very good. They delivered outside food orders without any fuss. It's just that they don't have normal bisleri/kinley mineral water bottle. They have only vedika. Staff behaviour was very nice and jovial. Smooth checkin checkout process also.

    Travel Month: Dec 2024

    Room: Luxury Suite with Bathtub

    HOTEL THE GAUR has replied on Wed Dec 18 13:06:33 IST 2024

    Dear Valuable Guest ! Your room was booked luxury suite and all prices are mentioned before booking. Thank you.

    2.0

    Poor Stay

    sony k.business

    Not quality for money, feels like guest house, no hot water, still food is so costly, 1 soup -200rs, 2 glabjamun 150, that too of not good quality. Could be fine in case if per day charge of 1500 not mote than that

    Travel Month: Dec 2024

    Room: Deluxe Room with Round Glass Shower Cabinet and F&B Deals

    HOTEL THE GAUR has replied on Wed Dec 18 13:28:41 IST 2024

    Dear Guest ! We apologies for technical issue of hot water. Prices are all mentioned in menu kept in rooms. Kindly share genuine feedback. Thank you.

    4.0

    Nice stay, good location

    abhinav s.loyalty-iconbusiness

    Overall stay was good, room size is good but furniture can be improved. Breakfast menu is limited and can be improved

    Travel Month: Nov 2024

    Room: Grand Deluxe Room with Bathtub Along with F&B Deals

    • user photos
    • user photos
    • user photos

    HOTEL THE GAUR has replied on Wed Apr 09 10:34:37 IST 2025

    Dear Valuable Guest ! We have taken note and working on it. Thank you for your feedback.

    4.0

    Good Stay

    sovam t.

    It was good, the staff was really supportive. Good and clean stay

    Travel Month: Nov 2024

    Room: Grand Deluxe Room with Bathtub Along with F&B Deals

    HOTEL THE GAUR has replied on Fri Nov 29 14:40:25 IST 2024

    Dear Valuable Guest ! Thank you for your feedback.

    5.0

    Nice stay at the gaur

    deepika d.family

    It was 3rd time we stayed in the gaur and we are extremely happy with the services. Food is also good and tasty.

    Travel Month: Oct 2024

    Room: Deluxe Room with Round Glass Shower Cabinet and F&B Deals

    HOTEL THE GAUR has replied on Tue Oct 08 10:06:03 IST 2024

    `Dear Valuable Guest ! Thank you for your feedback.

    3.0

    Average Stay

    rittick b.

    There was a lack of hospitality, i had to announce my room number every time i had to pass through reception, manager at the breakfast had a very judgmental glaze at us. We felt uncomfortable.

    Travel Month: Sep 2024

    Room: Executive Room

    • user photos
    • user photos

    HOTEL THE GAUR has replied on Tue Oct 08 10:16:14 IST 2024

    Dear Valuable Guest ! As per cross checking with staff one time you said wrong room number due to we had asked your room number so that order could not be gone to another guest and about breakfast, the sitting place of Manager is front of buffet counter and you were sitting at the front of Buffet, they had to look after of refilling the items placed in buffet, but you felt in another way (Its not that the way you thinking.Thank You.

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