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Review Of Hotel The Cliff

Mall Rd, Solan | 1.2 km drive to Shoolini Mata Temple

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    3.6
    Very Good

    46 Ratings, 24 Reviews

    excellent
    30%
    very good
    30%
    average
    15%
    poor
    15%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 4
    • 5
    • 3
    • 4
    • 2
    • 5
    • 5
    • 2
    • 4

    Rating Categories

    • Location3.8
    • Cleanliness3.5
    • Room3.4
    • Value For Money3.4
    • Facilities3.0
    • Hospitality3.8
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    The property enjoys a prime location close to Mall Road, just a 10-minute walk away. Guests have praised the cooperative staff and decent food quality, along with tidy rooms. However, some reviews highlighted a lack of basic amenities like soap and room service, and cleanliness could be improved in certain areas. While the overall experience was satisfactory for some, there were complaints regarding parking limitations and mattress comfort.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    raman.family with 4 kids

    Very cheap hotel,thats the only good thing. The hotel experience was quite a letdown, honestly. The rooms had a musty smell that was hard to ignore, making it difficult to relax. Plus, the beds were incredibly noisy, which kept everyone awake at night. It was also inconvenient that there was no elevator, especially with luggage. Overall, it wasn't the most pleasant stay for my family. Seriously, this place should be your last option. The bathrooms and rooms look like they're from the '90s.

    Travel Month: Aug 2025

    Room: Semi Deluxe

    5.0

    Excellent Stay

    sanjay n.

    Great place Good hospitality Location easy

    Travel Month: Jun 2025

    Room: Semi Deluxe

    3.0

    Average Stay

    lokesh s.couple

    Location good,room facilities r very poor, no breakfast varieties, restaurant was not available after 10pm.

    Travel Month: Jun 2025

    Room: Family Suite

    4.0

    Good Stay

    vinod k.couple

    I had called the hotel and asked about the location of the hotel and the hotel service was good and food is also provided in the hotel.

    Travel Month: Jun 2025

    Room: Deluxe

    2.0

    Poor Stay

    sunil k.

    Hotel is located on main road. Mall Road market is 10 minutes walk from Hotel. Hotel provided minimal facility compared to tariff charged. Bedsheet had stains. We had to request for change. Bathroom walls edges had stains. Hotel did not provide soap / shower gel / tooth paste. There was no occupancy. In the entire hotel, we were only staying. We would not prefer to stay in this hotel again.

    Travel Month: Mar 2025

    Room: Family Suite

    5.0

    Excellent Stay

    sumit s.

    Nice hotel and very cooperative staff with good quality of food. Must recommend to all

    Travel Month: Feb 2025

    Room: Semi Deluxe

    1.0

    Terrible Stay

    manish k.

    Rooms are very tidy. No room service. No resturant. No drinking water.

    Travel Month: Oct 2023

    Room: Deluxe

    4.0

    Good Stay

    rahul k.

    Hotel room was clean and staff is very helpful it's was good experience for stay

    Travel Month: Sep 2023

    Room: Semi Deluxe

    4.0

    Hotel condition

    nipun m.couple

    Good rooms and cooperative staff. No issues in checkin. But cleanines could be more better in such ammount. Rest service was very good

    Travel Month: Aug 2023

    Room: Semi Deluxe

    4.0

    Nice

    himanshu b.family

    Nice view mall road is nearest to location milk taste is good. Cleanliness good. Staff behaviour is good

    Travel Month: Jun 2023

    Room: Deluxe

    • user photos
    4.0

    Good Stay

    kapil g.loyalty-icon

    It was a good stay, staff was helpful and cheerful but the bed mattress could have been better. The springs were making quite much noise

    Travel Month: Jun 2023

    Room: Semi Deluxe

    5.0

    Excellent Stay

    hemant k.

    Rooms cleanliness was good, gyeser works very fast as needed in winters, sleepers were also provided which is a basic need in the hotel, tv was not working later they fixed it, it should be checked before guest arrival and check in, car parking space is less at main reception, only capacity to park 4 cars maximum rest needs to be parked here and there on road which can be risky due to security, hotel cleanness was excellent. Food quality was ok but can be improvised and made excellent. Overall i liked the stay and services so gave 5 ratings accordingly. No thanks

    Travel Month: Feb 2023

    Room: Semi Deluxe

    1.0

    Waste of money

    gaurav m.couple

    In the name of resort it’s bluff. Not worth a penny.

    Travel Month: Aug 2022

    Room: Deluxe

    3.0

    Just about okay

    anurag b.family

    Very little to no parking space. Have to leave room key everytime you go out. Nobody wakes early in the morning just in case you need help. Not going again here.

    Travel Month: Feb 2022

    Room: Semi Deluxe

    4.0

    Good Stay

    rajkumar.family

    Location, food and staff behavior was good. Room was neat and clean.

    Travel Month: Oct 2021

    Room: Deluxe

    4.0

    Lovely location

    rajesh s.solo

    Good hotel, cooperative staff, safe parking, good food, I visited here 3rd time, nice stay.

    Travel Month: Feb 2020

    Room: Semi Deluxe

    Hotel The Cliff has replied on Thu Mar 05 22:47:37 IST 2020

    Dear sir thanks for your review. We are happy we could make your stay comfortable. We look forward to your further visits

    5.0

    Valley view rooms

    gurwinder s.group

    Excellent place to stay, Valley facing rooms at an affordable price, totally loved the place

    Travel Month: Feb 2020

    Room: Deluxe

    2.0

    Food quality OK

    tirupati n.

    Never prefer in future for staying like this worst hotel.
    Worst Hotel, dirty room as well as bathroom cleaning very dirty, please do not prefer this hotel for staying with family.

    Travel Month: Oct 2018

    Room: Family Suite

    5.0

    Excellent Stay

    nit v.

    Good for stay.

    Travel Month: Jul 2018 (3-Night Stay)

    Room: standard

    2.0

    not bad

    parvesh s.couple

    Room good location not good staff not good extra hidden charges apply not good.

    Travel Month: Jul 2018

    Room: standard

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