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Mogappair East, Chennai
25 Ratings, 12 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guests have mixed feelings about the property. Some enjoyed the spacious rooms, friendly staff, and good service, praising the decor and balcony views. However, numerous complaints highlight issues like cockroaches, non-functional TVs, lack of hot water, and a disappointing breakfast. Cleanliness seemed to be a concern, with reports of dust and muddy water. While some found the stay money-worthy, others felt it was a poor experience overall.
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Terrible Stay
Very bad experience
Room: Deluxe Rooms
Hotel Terra
Please accept our heartfelt apologies for the marred experience you had with us! Request you to reach us out with your detailed feedback over a mail so that we are able to check the same and assist you accordingly. Stay Fab!
Terrible Stay
smoking smell entire floor not cleaned The entire floor seems to have a lingering smell of smoke, and it appears that it has not been cleaned.
Room: Deluxe Rooms
Hotel Terra has replied on Mon Aug 25 15:30:56 IST 2025
Dear Guest, we sincerely apologize for the inconvenience caused due to cleanliness concerns and the smoke smell on the floor. We have raised this issue with the property team, and necessary action has been taken to ensure proper cleaning and a fresh environment for our guests. The issue has now been resolved.
Terrible Stay
The hotel has a lot of cockroaches in the rooms, hot water is not provided, the tv is not functional, wifi is not provided. Worst experience, waste of money. I don't need a discount i need a refund
Room: Deluxe Rooms
Terrible Stay
Fab terra not provided room. After a long wait i got hotel simsan.
Room: Deluxe Rooms
Affordable hotel w
It was nice experience there. I like the hotel services and their staff behavior. The property was money worth it.
Room: Deluxe Rooms
Horrible experience
soloWaste of money. Lift available but not operated. Breakfast very less quantity from nearby hotel. Water provided only on demand.
Room: Deluxe Rooms
Average Stay
Room ia not at all worth paying 1700. Alao lift ia not working
Room: Deluxe Rooms
Mmt improve your hotel standar
Cleanliness not good water was little muddy to bath no hot water overall experience was poor and unsatisfied
Room: Deluxe Rooms
Excellent Stay
The stay was very good, i will visit this property again and the staff was so professional, fabhotels is providing good service.
Room: Deluxe Rooms
Excellent Stay
It was a great stay! service was good and would like to come again here some other time as well. Amazing stay!
Room: Deluxe Rooms
Excellent Stay
The rooms were spacious with great decor and crisp bed sheets and balcony view is awesome, staff is very friendly 😊🤗.
Room: Deluxe Rooms
Okay but not ok
Property was good. The staff were friendly and responsive. However, the room was a little dusty, not everywhere but at some corners of the bed. Ok for the price.
Room: Deluxe Rooms
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